www.ngdc.com patient portal

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What is the NIH Clinical Center FollowMyHealth patient portal?

The NIH Clinical Center FollowMyHealth ® Patient Portal is designed to provide you with access to key medical information regarding care you received at the Clinical Center including lab test results, radiology results and more. Using FollowMyHealth ® is optional.

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Why am I not receiving emails from patient portal?

Are Patient Portal emails being received? It has been known that spam blocking software used by email providers such as AOL and Netzero may be blocking legitimate emails. To ensure that you are receiving Patient Portal emails please do the following: Add NextMD.com to your contact list, address list, safe list, or "Do Not Block" list.

What is the number for the NIH Clinical Center?

Call 1.855.644.6445. Special Notice: Protecting patients and staff from the Coronavirus (COVID-19) is a high priority for the NIH Clinical Center. To support these efforts, the NIH Clinical Center has implemented a new screening process for all current and new patients and their visitors beginning Thursday, March 12, 2020.

Who provides FollowMyHealth?

FollowMyHealth ® is provided by Allscripts LLC. Allscripts is responsible for the portal's operation and security, and Allscripts' terms-of-use govern the use of the portal. Whether or not you sign up for a FollowMyHealth® portal, it not will not impact your care at the Clinical Center and you can always request your medical records directly from the Clinical Center's Health Information Management Department. If you sign up for and/or use the portal, you are giving NIH permission to share portions of your updated medical record (in identifiable form) with Allscripts to populate your FollowMyHealth® portal account.

How to contact MyChart support?

Request family access for your children or others in your care by contacting MyChart Support at 770-219-1963 or 855-208-0122.

Is MyChart secure?

MyChart is secure, easy to use, available at no cost, and works from your computer or mobile device. What can I do with MyChart? Manage your appointments. Request, confirm or schedule an appointment online. Check details on your past and upcoming appointments.

Welcome to Our Practice

You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.

Office hours

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.

Medication Refills

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (512) 901-1111 and our answering service will assist you.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.