www mercyone.org/northeastiowa/patient-portal/mycare

by Mrs. Audrey Marks IV 6 min read

Patient Portals - Waterloo, Cedar Falls, Oelwein

3 hours ago Your MercyOne health information available anytime, anywhere—online. In our northeast Iowa region, MercyOne has two separate patient portals for your convenience: For your provider office visit: MyCare. Use our patient portal called MyCare to access information about your provider office visit. Request an appointment, view your lab results ... >> Go To The Portal


What patient portals does MercyOne offer in Iowa?

In our northeast Iowa region, MercyOne has two separate patient portals for your convenience: Use our patient portal called MyCare to access information about your provider office visit. Request an appointment, view your lab results, pay a bill, and more.

How do I contact MercyOne for MyCare portal questions?

For login issues, call your MercyOne provider's office, or our Medical Records office at 319-272-5338. For questions about results in your MyCare portal, contact your health care provider. First time users will need a MyCare Access Code to begin using the portal.

What is the purpose of MercyOne MyCare?

Welcome to MercyOne MyCare. The purpose of offering you MyCare is to provide you web-based access to relevant portions of your medical records and to allow providers and colleagues to interact with patients regarding your health care and related information. The following terms and conditions ("MyCare Terms") govern your use of MyCare.

How do I contact MyCare customer service?

For technical issues (you cannot see messages, you are not receiving results, etc.) call MyCare Customer Service toll free at 833-886-2273. For login issues, call your MercyOne provider's office, or our Medical Records office at 319-272-5338. For questions about results in your MyCare portal, contact your health care provider.

How to pay a hospital bill online?

Discharge instructions for what you need to do after your hospital stay. To pay a hospital bill online, click here. Make sure you give your e-mail address at Check-In to a member of your care team. You will receive an e-mail from Cerner Health after your hospital stay, so please watch for that e-mail. On July 1, 2019, MyHospitalCare received ...

When will Cerner Health receive an email?

You will receive an e-mail from Cerner Health after your hospital stay, so please watch for that e-mail. On July 1, 2019, MyHospitalCare received a security upgrade to provide a better user experience and enhanced security. To access your hospital medical records, users prior to July 1 must create a new account by using this self-registration link.

Is MyCare a substitute for telephonic?

Therefore, it cannot guarantee the accuracy or medical appropriateness of such entries. The MyCare service is not a substitute for telephonic or in-person communication with your health care providers and MyCare services should not be relied upon for medical decision making or as an alternative to office visits.

Is MyCare password confidential?

It is extremely important that you keep the ID and password that you use to access MyCare completely confidential. If at any time you feel that the confidentiality of your password has been compromised, you should change it immediately by going to the Password link on the MyCare website.