www.firstmedicare.com/contents/patient-portal

How do I access the patient portal?

Once there, click “Patient Portal” in the top right-hand corner of the homepage. You’ll be directed to the correct portal, either TOL or MHS GENESIS. Last Updated 7/27/2021

What is the Tol patient portal (TriCare Online)?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics. When you register on the TOL Patient Portal, you can: Review and download personal health information

When will patient data be available in the portal?

The portal will only include patient data from the time of their most recent renewal which would be January 1, 2022 or after. If you need to access any patient data with a date of service before January 1, 2022, or if you need to access all patient data for members on employer group plans that have yet to renew this year visit these links:

What is firstmedicare direct?

Learn more about FirstMedicare Direct. FirstCarolinaCare Insurance Company’s FirstMedicare Direct plans are HMO and PPO health plans with Medicare contracts. Enrollment in FirstMedicare Direct depends on contract renewal. Other providers available in our network.

What is the phone number for a special needs meeting?

A licensed agent will be present. For accommodations of persons with special needs at meetings call 1 (844) 201-4957 (TTY call: 711).

Is FirstMedicare Direct hard?

With FirstMedicare Direct, choosing the right Medicare coverage doesn’t have to be hard. Our local staff is here to help you along the path to find a Medicare plan that meets your needs.

When will Medicare start in 2021?

Our new portal has patient data beginning with January 1, 2021 dates of service for all members meeting the conditions below: All Medicare members. Commercial members will be available as their employer group plans renew, beginning with January 1, 2021 dates of service and plan renewal dates.

Is FirstCarolinaCare a valued provider?

FirstCarolinaCare Insurance Company welcomes your participation as a valued provider. If you have a question, contact us at the number below.

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What is MHS Genesis?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Can you see your health records in MHS?

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.