wills eye institute patient portal

Why choose Wills Eye Hospital?

Click here to complete established patient request form. Or Call Us At: 215-928-3000. Directions. Driving Directions. Parking. Public Transportation. Find an Eye Doctor. Subspecialty.

What is the Wills Eye Hospital financial assistance policy?

Patients & Visitors. Thank you for choosing Wills Eye Hospital for your care. We're here to assist in making your visit as pleasant and comfortable as possible. Please use this section of our website to familiarize yourself with our hospital and related services for …

Why choose medical records Wills Eye Hospital?

Wills Eye Hospital has provided comprehensive ophthalmology care for patients since 1832. Our skilled physicians and staff are dedicated to improving and preserving sight locally, regionally, and globally, and treat more than 350,000 patients a year. Wills Eye has ranked consistently among the best ophthalmology hospitals in the U.S.

Where do I Park at the Wills Eye Hospital?

Wills Eye Hospital is committed to protecting your privacy. Accordingly, staff members treat your medical information in compliance with federal and state requirements. Medical records will not be released without a written authorization.

Can you take insulin the night before surgery?

Not eating in the morning and taking the regular dosage of insulin the night before surgery may allow the blood sugar to decrease to low levels.

Is it normal to feel anxious about a hospital visit?

It's normal to feel anxious about a hospital visit. Please know you’re not alone. You will have an entire healthcare team focused on your safety and well-being. We also encourage you to read our Patient and Visitors Guide . The information will be useful for you and your family.

Can you eat before anesthesia?

Even those medications taken the morning of the procedure should be brought along for review. Do not eat or drink anything after midnight of the night before your procedure.

WELCOME

Thank you for choosing Wills Eye Hospital for your care. We're here to assist in making your visit as pleasant and comfortable as possible.

MEDICAL SERVICES

The Wills Eye medical staff of 200 ophthalmologists provides treatment for a variety of ocular conditions and diseases. From glaucoma and macular degeneration to laser vision correction and oculoplasty surgery, our highly trained specialists provide top-level care and expertise to each patient.

IMPORTANT PHONE NUMBERS

Appointments: (Toll Free) 1-877-AT-WILLS (1-877-289-4557)#N#General Information: (215) 928-3000

How can I get a copy of my medical records?

To get a copy of your medical records, you must complete the Authorization to Release Protected Health Information form. Download and print the form or obtain a copy from our office. We will be happy to fax or mail a copy of the release form to you. Fax Number 215-825-9086.

Do I have to sign an authorization?

Yes. Your written request is required by law (MCC 333.26265). The request must be signed and dated within the past year unless otherwise indicated. Please note that you may revoke your authorization, in writing, at any time. This would not apply to any information already released.

Do I have to pay for copies?

The first copy of your medical record requested will be forwarded to you free of charge. If you submit a second request for a copy of the same medical record, there will be a charge to cover the photocopying costs. Wills sets fees in accordance with the Pennsylvania Department of Health guidelines, which are updated January 1st of each year.

Can you give me my medical information over the phone or by fax?

Since we are unable to confirm identity over the phone, we do not supply information that way. We can fax records to a physician's office or healthcare facility if needed for immediate patient care.

Do you accept faxed authorizations from other healthcare facilities?

Yes, as long as they are legible and they contain the required information in a valid authorization, which is:

Who should sign a release of records for a minor?

Biological parents: With certain legal exceptions, biological parents have an equal right to a child's medical information. Access can be denied only if they no longer have any parental rights. We must have knowledge of the lack of parental rights to facilitate the denial.

Can a parent sign a release for a child who is 18 or older?

No. In Pennsylvania, in order to legally authorize the release of information, the patient would have to sign for himself/herself, unless the court appointed a legal guardian. Documentation of authority to sign for the patient must be provided.