why is the patient portal a good tool for patient engagement

by Mr. Grady Von II 6 min read

How Patient Portals Improve Patient Engagement

11 hours ago May 13, 2016 · Because portal features like secure messaging facilitate strong bonds between patients and providers, these tools make patients want to return to a certain provider. According to David Clain, research manager at athenaResearch, building patient loyalty through the portal is all about making the patient feel comfortable and valued by the provider. >> Go To The Portal


A patient portal is a good tool for patient engagement because it allows patients to look at their lab results and procedures. This can mo view the full answer Real-World Case Discussion Questions 1.

Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

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What are the benefits of a patient portal?

May 13, 2016 · Because portal features like secure messaging facilitate strong bonds between patients and providers, these tools make patients want to return to a certain provider. According to David Clain, research manager at athenaResearch, building patient loyalty through the portal is all about making the patient feel comfortable and valued by the provider.

What are the advantages of patient portal?

Conclusions: Current research has demonstrated that patients' interest and ability to use patient portals is strongly influenced by personal factors such age, ethnicity, education level, health literacy, health status, and role as a caregiver. Health care delivery factors, mainly provider endorsement and patient portal usability also contribute ...

Are patient portals required?

Jun 23, 2015 · Provider endorsement and continued engagement with the patient portal have been identified as important factors in a patient’s decision to adopt and continue to use the patient portal functions to achieve and sustain anticipated positive outcomes ... a link to a Web-based tool for patients to assess their personal risk of colorectal cancer ...

What is my Patient Portal?

The portal dominates patient engagement solutions at health systems. The patient portal was the most-cited technology deployed in health systems for patient engagement — 82% of respondents identified the patient portal as one of their top three …

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What are the advantages of using the patient portal?

The Benefits of a Patient Portal

You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.
Aug 13, 2020

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?
  • Pro: Better communication with chronically ill patients.
  • Con: Healthcare data security concerns.
  • Pro: More complete and accurate patient information.
  • Con: Difficult patient buy-in.
  • Pro: Increased patient ownership of their own care.
Feb 17, 2016

Are patient portals effective?

Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes.

How do patient portals contribute to patient centered care?

Further, portals help providers educate their patients and prepare them for future care encounters. When patients have access to their health data, they are better informed, and have the potential to generate deep and meaningful conversations regarding patient wellness during doctor's appointments.May 13, 2016

What are the advantages of patient portals to the patient and to the healthcare facility quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

Do patient portals improve healthcare?

Patient portals have demonstrated benefit by improving adherence to medications and providing patient-provider communication. They may reduce in-person and emergency department visits, facilitate patient discovery of errors in electronic medical records (EMRs) and reduce the cost of care.Dec 8, 2021

What should be in a patient portal?

A robust patient portal should include the following features:
  • Clinical summaries.
  • Secure (HIPAA-compliant) messaging.
  • Online bill pay.
  • New patient registration.
  • Ability to update demographic information.
  • Prescription renewals and contact lens ordering.
  • Appointment requests.
  • Appointment reminders.

What is the advantage of consumer engagement in their health information and health records?

No Engagement Without Health Information

Better understand their own current care and treatment, as well as that of family members in their care. Coordinate care and reduce duplication of services among multiple care providers.

How do you improve patient portals?

Here are some ways to encourage patient enrollment:
  1. Include information about the patient portal on your organization's website.
  2. Provide patients with an enrollment link before the initial visit to create a new account.
  3. Encourage team members to mention the patient portal when patients call to schedule appointments.
Jun 25, 2020

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021

Why use a patient portal?

Using a patient portal enables you to give appointment and payment reminders as well as schedule annual checkups with your patients. This helps preserve time by automating the scheduling process and ensure patients are kept in the loop.

Why do we need portals?

Portals give patients more chances to connect with their doctors, transforming the patient-physician relationship closer than ever. This type of bi-directional messaging among patients and doctors can increase patient engagement and satisfaction. Patients involved in an ongoing conversation with their doctors are more likely to take ownership of their health.

What is the next frontier in healthcare?

Electronic healthcare is the next frontier in patient engagement , and effective use of patient portals is the first step to conquering this new health landscape. The HITECH Act and MACRA have laid the path for a value-based healthcare system in America, and healthcare portals serve as supplements to the value-based mindset.

What is occupational health?

Occupational health revolves around employee safety and workplace productivity and maintaining high levels of both require operating systems to function at peak efficiency. Electronic health records and digital medical tools play an integral part in facilitating occupational health, as they provide the electronic workflow needed to manage many workplace procedures. The Employee Portal is a new function of

What is the most cited technology deployed in health systems for patient engagement?

The patient portal was the most-cited technology deployed in health systems for patient engagement — 82% of respondents identified the patient portal as one of their top three currently leveraged engagement technologies. Meanwhile, mobile applications in general and the Apple Health app specifically were ranked much lower by respondents.

Is Fitbit a Google company?

Google is acquiring Fitbit, the wearable device company that allows users to track health and fitness metrics. Apple meanwhile is working with health systems to make it easy for patients to access their personal health data through the Apple Health app.

Why is patient engagement important?

Patient engagement is a necessary element for the achievement of a better quality of care and it is a critical component of the Center for Medicare and Medicaid Services (CMS) initiative to focus on the quality of care. CMS programs like the Medicare Access and CHIP Reauthorization Act, MACRA, are fundamentally changing the reimbursement matrix for healthcare in the United States by shifting the focus from fee for service to reimbursement for quality. Thus, determining the right patient engagement solution has become increasingly important for healthcare organizations.

What is the role of a physician in patient engagement?

A recent survey by the New England Journal of Medicine Insights Council, found that physician buy-in is essential to the adoption of patient engagement technology. Patients are much more likely to use a new technology if their physician wants them to use it. It is important to note that the physician’s role does not end after suggesting a new patient engagement technology, many patients will require reinforcement of the idea. For example, once patients are using a patient portal, their physician should mention the portal at each visit and specifically refer to a feature in which the patient might find value.

How does a patient care coordinator help a patient?

If your healthcare organization uses patient care coordinators to promote health awareness and help patients reach their care goals , you know how integral these individuals are to successful patient engagement technology implementation. Care Coordinators work with the physician and patient to develop a care plan, they communicate the provider’s plan to the patient, and they continually assess the patient’s needs. They also play a vital role in adoption of patient engagement technology by by promoting patient portal features that open lines of communication and streamline care plan management.

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The Patient Portal, Patient Satisfaction, and Workplace Productivity

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The most recognizable portal of all, patient portals bridge the care gap from when the patient is at the office, so when he or she is at home. Patient portals are the key to effective communication between provider and patient, as they “…engage patients in their care,” said Lesley Kadlec director of health information managem…
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The Referring Physician Portal, Promoting Interoperability

  • We usually think of improving the patient experience outcomes by finding solutions at the point of care—in other words, how to treat and educate our patients better. Tools like patient portals fulfill this job, but another solution is promoting interoperability. Interoperability in the form of sharing information between clinics in the same network or in different networks, with the goal of impro…
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The Employer Portal, Managing Occupational Health

  • Occupational health revolves around employee safety and workplace productivity and maintaining high levels of both require operating systems to function at peak efficiency. Electronic health records and digital medical tools play an integral part in facilitating occupational health, as they provide the electronic workflow needed to manage many workplace procedures. The Employee …
See more on prognocis.com

Healthcare Portals Are The First Steps in Value-Based Care

  • Electronic healthcare is the next frontier in patient engagement, and effective use of patient portals is the first step to conquering this new health landscape. The HITECH Act and MACRA have laid the path for a value-based healthcare system in America, and healthcare portals serve as supplements to the value-based mindset. It’s important to note that meaningful use of health…
See more on prognocis.com