why can't see ultrasound results on patient portal

by Brandy Wyman IV 9 min read

Patient safety alert: Releasing results to MyChart - The Loop

35 hours ago Jul 06, 2016 · When a clinician selects “Reviewed/To MyChart,” those results are immediately visible to patients who are enrolled in MyChart. Results that are not “Reviewed/To MyChart” are visible to patients either overnight (most labs) or at four business days (most imaging and pathology).*. The Done button will become active once the message has ... >> Go To The Portal


What is the relationship between the ultrasound department and the patient?

Jul 06, 2016 · When a clinician selects “Reviewed/To MyChart,” those results are immediately visible to patients who are enrolled in MyChart. Results that are not “Reviewed/To MyChart” are visible to patients either overnight (most labs) or at four business days (most imaging and pathology).*. The Done button will become active once the message has ...

Should you tell patients the results of a sonography study?

Jun 25, 2008 · So in June of 2007, Metro Imaging began giving patients the results of their imaging examinations at the time of service. We branded our new service OnSite Results (OSR). Patients are given an OSR card on arrival at our office. They check "yes" or "no" on the card to signify whether they would like to receive the "preliminary results" of their ...

What if my patient does not want a diagnostic imaging report?

Test results will be immediately available after results are finalized. With the immediate release of results to your MHO account, it is possible that you will see a result before your provider or care team has had a chance to review it. Please wait for your provider or clinical team to contact you (typically 3-6 business days to discuss results.)

What is the difference between an ultrasound patient and referral patient?

Sharing diagnostic imaging reports with the My Health Record will support delivery of improved patient care through: improved access to information. reduction of unnecessary duplicate testing. time saved trying to locate or request copies of results. improved relationship with patients. Patients also benefit from being able to access their ...

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Can I view my ultrasound results online Ontario?

Patients at Niagara Health are among the first in the province who can access their diagnostic records such as an x-ray, CT scan, MRI, or ultrasound through Ontario trusted account, a unique patient digital identity service on the Niagara Health Navigator mobile app.Jun 23, 2021

What information is excluded from a patient portal?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

Why can't you look at your own medical record?

This is also for your own protection so your information isn't accessible to others. So, the physicians or medical records technicians, etc. aren't allowed to even email that information to you.Dec 28, 2010

Why do patient portals fail?

Patients don't care about meaningful use and the fact that their provider will lose money if they don't create an account and actually use the portal. Patient portals are notoriously obsolete and difficult to navigate, and patients often struggle to interpret medical information, such as test results.Feb 26, 2018

What information can be accessed through a patient portal?

The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.

What are the security issues associated with engaging patients through an online patient portal?

Some of these risks include: reliance on the patient portal as a sole method of patient communication; patient transmission of urgent/emergent messages via the portal; the posting of critical diagnostic results prior to provider discussions with patients; and possible security breaches resulting in HIPAA violations.Mar 1, 2021

Can a patient read their own chart?

There has been substantial controversy about whether patients should be allowed to read their psychiatric record. Traditionally, patients have not had the legal right, but this has changed in recent decades, and federal law now strongly supports a patient's right to view the chart on request.Mar 11, 2014

What are the consequences of accessing a patient chart without reason?

A Jail-Time Sentence

The worst possible consequence you could face for accessing a patient chart without a reason is that you face a jail sentence.
Jan 26, 2021

Is it HIPAA violation to look at your own chart?

A. No. It is NOT a HIPAA violation to view your own medical record.

What percentage of patients use patient portals?

Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

What is a reason for providers to be reluctant to use a patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

Are patient portals effective?

Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes.

Important Announcement

Tower Radiology migrated to a new platform on February 13, 2017 to improve patient accessibility. For a copy of your imaging, please contact our medical records department online by clicking here or call (813) 875-7424.

Patient Portal Login

NEW Patient Portal Login *Link for medical records dated February 13, 2017 and later *Above link for patients with an established login, to activate account / request a login, please email PortalSupport@TowerRadiologyCenters.com.

Encrypted Email

Did you receive an encrypted email from Tower and not sure what to do next? Encryption of email messages is to protect the content from being read by other entities than the intended recipients. Below you will find step by step instructions on how to view an encrypted email along with FAQ’s.

Schedule Online

Available 24/7 to schedule your MRI, CT, mammogram, ultrasound DEXA or x-ray. All other exams please request or call to schedule.

Appointment Request

Fill out a quick form online with your contact information and we will have a representative give you a call to schedule your exam.

Why do you check "yes" or "no" on a radiologist's card?

They check "yes" or "no" on the card to signify whether they would like to receive the "preliminary results" of their examination. The card states: These are only your PRELIMINARY RESULTS. The radiologist will send a written report to your physician about this exam.

When was Metro Imaging founded?

Metro Imaging, founded in 1994, has five full-service imaging centers in the greater St. Louis area. The patients who come to Metro Imaging for their examinations have always had a common concern: They all want to know, with more or less urgency, what their MRI, CT, or mammography examination shows.

Can a teen see their medical records?

Teens 12 through 17 years of age can request access to their own medical records within MHO. As such, they will be able to see their notes and results. The proxy (parent/guardian) will not be able to view the teen’s clinical notes within the proxy MHO account.

Can a teen get medical records from Sutter Health?

In the case of a teen pregnancy, Sutter Health is obligated to protect adolescent confidentiality by California state law. Teens 12 through 17 years of age can request access to their own medical records within MHO. As such, they will be able to see their notes and results.

Can a patient upload a diagnostic report?

Patient consent to upload diagnostic imaging reports. A patient can request that their diagnostic imaging reports are uploaded to their My Health Record. However, it is not necessary for you, or the diagnostic imaging service, to seek consent from the patient every time. If you or your patient does not want a diagnostic imaging report uploaded ...

What to do if a patient changes their mind about a report upload?

If a patient changes their mind about a report upload after it has been sent to their My Health Record, they can do one of the following: they can remove the report online or with the support of the My Health Record helpline (1800 723 471)

How does diagnostic imaging work?

How it works. Diagnostic imaging reports you have requested or have been nominated to receive will be sent directly to you using existing processes in your practice. If your patient has a My Health Record, their diagnostic imaging reports can also be uploaded to their My Health Record by the diagnostic imaging service.

Do you need to ask consent for diagnostic imaging?

However, it is not necessary for you, or the diagnostic imaging service, to seek consent from the patient every time. If you or your patient does not want a diagnostic imaging report uploaded to a My Health Record the diagnostic imaging service should be notified.

Can a patient withdraw consent before uploading a report?

A patient may withdraw consent or ask that a report not be uploaded at any time before the report is uploaded to their My Health Record. If a patient changes their mind about a report upload after it has been sent to their My Health Record, they can do one of the following:

Is a diagnostic imaging test sensitive?

Sensitive results. If the results of a diagnostic imaging test could be considered sensitive, you may wish to discuss with your patient whether to upload the report. A diagnostic imaging service will not upload a report to a My Health Record where existing state or territory legislation prohibits the disclosure of sensitive information without ...

Do patients get medical results?

Studies show that patients do not always receive the medical test results they should be getting. Physicians often fail to provide them, even when they turn up problematic results. Patients need to step up. Yes—patients need to stay on top of their providers until they get the answers they need. You can even get our results directly from ...

Do patients always receive medical test results?

More and more providers just aren’t making the calls or contacts that need to be made, and patients are paying the price. Studies show that patients do not always receive the medical test results they should be getting. Physicians often fail to provide them, even when they turn up problematic results.

Can doctors provide results?

Physicians often fail to provide them, even when they turn up problematic results. Patients need to step up. Yes—patients need to stay on top of their providers until they get the answers they need. You can even get our results directly from the lab where the test was done, if necessary.

Do you need to step up to get results from lab?

Patients need to step up. Yes—patients need to stay on top of their providers until they get the answers they need. You can even get our results directly from the lab where the test was done, if necessary.

How long does it take for lab results to be available?

A rule has been enacted by the federal government, which requires labs to provide test results to patients who request them. The labs have up to 30 days to supply the results to patients, which they may do either electronically or on paper. 2  The law took effect in October 2014.

Why is it important to hear about a diagnosis?

Hearing about a diagnosis in person will give you the opportunity to talk with your healthcare provider about what it means for your life. It can also help you avoid the confusion of understanding positive and negative test results on your own, especially when there are multiple factors that might contribute to your risk of a disease.

Can you see if a test went missing?

Beyond the fact that you have the right to see the results of every test you undergo, you can't possibly know if the test was performed or went missing if the results aren't shared. If the office tells you that they cannot deliver results by phone because it violates HIPAA privacy laws, they are incorrect.

Is a suspected illness a face to face meeting?

There are few instances when the diagnosis of a suspected illness wouldn't deserve a face-to-face meeting. After all, if a disease is suspected, this suggests your health is at risk in some way, whether it be for an infection, cancer, a genetic disorder, or a chronic health condition like heart disease or type 2 diabetes . ...

What happens if you test too early?

If you tested too early during the so-called window period, which is the time between when someone contracts HIV and when a test can accurately detect it, you could be infected without enough antibodies in your blood to trigger a positive result. 1 .

Can a doctor talk to you about a contagious disease?

Moreover, if a disease is contagious, your doctor will want to talk with you in person about how to help you avoid future risk, either with a vaccine or risk-reduction counseling.

When is it necessary to schedule follow up?

Once a medical condition is diagnosed, it is often necessary to schedule follow-ups to see if a treatment is working, or to monitor the condition if treatment is not yet required.

Why do doctors meet in person?

By meeting in person, your doctor is better able to identify the factors that may be contributing to the undesirable results, including lifestyle, infection , or drug interactions. In some cases, drug treatment can be delayed or even avoided.

Can a sonographer provide results to patients?

In the United States and some other countries, sonographers are not permitted to provide results to patients, instead deferring those conversations to the interpreting radiologists or the referring physicians. My experience for the past 30 years has been in vascular labs in Greece and in the United Kingdom. In the UK, band 7 sonographers are ...

Why are sonographers not medical doctors?

In addition, the sonographers may not be familiar with the patient’s complexity of disease, and because they are not medical doctors, they are ill-equipped to answer patients’ questions about disease prognosis and therapies.

Do patients have the right to make decisions?

It is now a commonly-held belief that patients have the right to be the ultimate decision makers when choosing among their healthcare options. Healthcare providers agree that patients need to be informed. The underlying assumption is that patients will make their decisions based, in part, on the results of their diagnostic examinations.

Do healthcare providers need to be informed?

Healthcare providers agree that patients need to be informed. The underlying assumption is that patients will make their decisions based, in part, on the results of their diagnostic examinations. What the healthcare community has not yet achieved consensus on is who should do the informing. In the United States and some other countries, ...

Can a sonographer sign a band 7?

In the UK, band 7 sonographers are permitted to sign and communicate the results. Nevertheless, the question of whether we should do so is still being debated. So far, there are no standardized professional guidelines nor consistency in recognizing sonographers’ professional status.

Can every patient request always be granted?

Cons: Every patient request cannot always be granted. In this case, however, doing so provides an opportunity to give patients something they naturally want and need and thereby helps to build a stronger relationship with the patient. 3. Ask to tell.

Can older patients get radiology results?

Older patients may simply assume that they cannot get the results. Especially in the case of language and cultural barriers, an offer by the radiology personnel (operating where necessary with an interpreter) may go a long way toward easing patient anxiety and enhancing trust in the institution and healthcare system.

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