who can contact the joint commission to report any patient safety or quality concerns

by Prof. D'angelo Padberg MD 10 min read

Report a Patient Safety Concern or Complaint - Joint …

6 hours ago Report a patient safety concern or complaint about a Joint Commission-accredited health care organization. ... timely receipt and review of your concerns. ***The Joint Commission is not a health care provider. If you have a medical emergency, please call 911. ... Office of Quality and Patient Safety The Joint Commission One Renaissance Boulevard >> Go To The Portal


Full Answer

What is the Joint Commission journal on quality and patient safety?

The Joint Commission Journal on Quality and Patient Safety is published monthly by Elsevier, and is a peer-reviewed publication dedicated to providing health professionals with the information they need to promote the quality and safety of health care.

How do I submit a concern to the Joint Commission?

The preferred method for submitting a concern is through our online submission form as it allows for more direct, timely receipt and review of your concerns. ***The Joint Commission is not a healthcare provider.

Who is the patient safety specialist at Joint Commission?

Prior to this position, she worked in several decision support roles at leading Chicagoland hospitals. John Delacruz is a Patient Safety Specialist in Joint Commission’s Office of Quality and Patient Safety.

What is the Joint Commission quality check?

The Joint Commission has a longstanding commitment to providing meaningful information about the performance of accredited and certified organizations to the public. The Quality Check website, which launched in 1996, fulfills this commitment. On the site, consumers have the option to:

image

Who is able to contact The Joint Commission to report a serious safety concern?

The public can also submit a complaint to The Joint Commission via The Joint Commission's website: www.jointcommission.org. Scroll down to “Filing a Complaint.” The Joint Commission also has a complaint telephone number at (800) 994-6610 where you can speak to a Joint Commission representative.

How do you contact Joint Commission?

Online: http://www.jointcommission.org/report_a_complaint.aspx.E-mail: complaint@jointcommission.org.Fax:

Who oversees The Joint Commission?

The Joint Commission is governed by a 21-member Board of Commissioners that includes physicians, administrators, nurses, employers, quality experts, a consumer advocate and educators.

What should be reported to The Joint Commission?

Quality Reports include:Accreditation decision and date.Programs and services accredited by The Joint Commission and other bodies.National Patient Safety Goal performance.Hospital National Quality Improvement Goal performance.Special quality awards.

How do I talk to a Joint Commission surveyor?

Keep your communication concise and positive. Answer questions truthfully in clear, simple terms based on your everyday practice. Ask for clarification if you don't understand what the surveyor is asking. It's ok if you don't know the answer to a question.

How do I complain about hospital negligence?

How can you make a complaint about your treatment?The first option is often to use the complaints procedure of the hospital or general practice surgery where you were treated.Alternatively, you can contact the Health Service Ombudsman or the regulatory body of the professional involved.More items...•

What federal agency oversees hospital performance patient quality and reimbursement?

The Agency for Healthcare Research and Quality (AHRQ) is the lead Federal agency charged with improving the safety and quality of healthcare for all Americans.

What federal regulatory organization oversees hospital performance patient quality reimbursement and administers the Affordable Care Act?

Department of Health and Human Services (HHS)

What is the TJC responsible for?

Definition/Introduction The Joint Commission (TJC) is an independent, not-for-profit organization created in 1951 that accredits more than 20,000 US health care programs and organizations. [1] TJC's goal and mission are to ensure quality healthcare for patients, prevent harm, and improve patient advocacy.

How do I report a sentinel event to Joint Commission?

If a hospital wishes to report to The Joint Commission an occurrence of a sentinel event or clarify whether an event meets the sentinel event definition, the hospital will be asked to complete a form accessible through its Joint Commission Connect® extranet site.

Which types of events should be reported in a safety report?

All team members are required to participate in the detection and reporting of any error, medication error, near miss, hazardous/unsafe condition, process failure, injuries involving patients, visitors and staff or a sentinel event.

Who is responsible for keeping the health care facility clean?

The facility leaves the equipment used and contaminated for the first responders to pick up and clean. Your question is: "who is responsible for cleaning this equipment?" Simply, it is every employer's responsibility to ensure a safe and healthful workplace for its employees.

What is the Joint Commission Journal?

The Joint Commission Journal on Quality and Patient Safety is published monthly by Elsevier, and is a peer-reviewed publication dedicated to providing health professionals with the information they need to promote the quality and safety of health care.

Is the Joint Commission Journal on Quality and Patient Safety an official position?

No statement in The Joint Commission Journal on Quality and Patient Safety should be construed as an official position of The Joint Commission or Joint Commission Resources unless otherwise stated. In particular, there has been no official review with regard to matters of standards compliance.

How to contact the Joint Commission?

The public may contact the Joint Commission’s Office of Quality Monitoring to report any concern or make a complaint about a health care facility that is accredited by the Joint Commission by calling (800) 994-6610 or emailing: complaint@jointcommission.org.

How to contact a medical doctor in California?

Specific concerns regarding Medical Doctors may be reported to the Medical Board of California. Call (800) 633-2322 or use the link www.mbc.ca.gov.

What is the phone number for QIPS?

If the facility in question is within the Health Services jurisdiction you may report a patient safety concern to QIPS using our hotline phone number (213) 288-7233 or email address patientsafety@dhs.lacounty.gov .

image