when should i do a patient report for ems

by Dr. Brett Langosh MD 6 min read

3 steps to properly documenting patient care in EMS

20 hours ago But your PCR should make sense. When you’re finished writing, ask yourself, “If someone picked up my PCR and read it for the first time would they be able to make sense of the EMS run I just concluded?”. If your answer is “Yes” then you’ve most likely just completed an adequate EMS Patient Care Report. If your answer is “No ... >> Go To The Portal


How can the EMS team improve patient care documentation?

All members of the EMS team must commit to improving patient care documentation by expanding on the details and ensuring completion When asked by clients to review crew documentation to assist in their compliance efforts, we consistently find opportunities for improvement.

Do electronic patient care reports improve or deteriorate quality?

In some ways, it seems that one of the unfortunate and unintended consequences of the growth of electronic patient care report software has actually been a deterioration, rather than an improvement, in the overall quality of patient care reports.

What information must an ambulance provider keep?

“Ambulance providers must maintain adequate documentation of the patient’s condition, other on-scene information, and details of the transport (e.g., medications administered, changes in the patient’s condition, and miles traveled, all of which may be subject to medical review by the Medicare contractor or other oversight authority.

Who can write reports in healthcare?

A lot of people believe that only nurses or health care workers can write reports. Most specifically patient care reports or anything that may be related to an incident report that often happens in hospitals or in some health care facilities.

image

Thanks for joining us!

Today marks the first in our Documentation 101 blog series. Using the next several blog postings, we’ll be attempting to put together a few coaching blogs to help all of you become better EMS documenters.

Maybe you need some basic writing help?

There’s nothing wrong in admitting that you need help. You can even better yourself, personally, by learning to communicate in writing more effectively. There are tons of self-help tools on the Internet to assist you with writing and grammar skills.

To the Rescue!

We’re not finished. As part of this documentation series, we’ll include some specific steps to make you a better documenter. Make your goal to be the best documenter that your department has and you’re well on your way to PCR writing success.

Not a client?

No problem there. Check out our website right now and complete the “Get Started” section so we can connect. We’d love to talk to you about the many features and how they can benefit your EMS Department!

What Is An Electronic Patient Care Report?

Medical devices are also known as “ePCRs,” because they contain medical information, assessments, treatment information, narrative, and signatures of patients. EMS units, ambulances, and fire departments created their own paper records of information before contacting ePCRs.

How Do You Write A Good Patient Care Report Part 2?

Talk about something only in limited details. When you are describing a patient who needs more intensive care, avoid using vague terms like “lowness,” “fall” or “transport”. You don’t always provide a clear image of the signs and symptoms at the point of care with these terms.

What Is Patient Care Report?

patient care report (PCR) serves not only as information gathering, but has also been designed to document everything that occurs within the facility during the facility’s care process. Documentation on a PCR can provide critical information that is needed during critical times in the hospitalization.

What Is The Current Standard For Electronic Patient Care Reporting In The Ems Industry?

The industry standard, called electronic patient care reporting or ePCR, is rapidly becoming as ubiquitous as paper forms of reporting. Electronic Prehospital Records Control improves the accuracy and legibility of documentation, as well as the ability of EMS providers to sort and summarize prehospital records with the help of such tools.

What Should Be Included In A Patient Report?

According to this recommendation, an information structure consisting of background stories, medical documentation, physical examination, pathology results and opinions should be adopted.

What Is A Writing Pcr?

Page 1. Students grades three-11 will use three prose constructed response (PCR) writing forms in grades 4 and 5 at the PARCC Summative Assessments. It is common to write in the classroom in informal and formal ways.

1. Facts surrounding the dispatch undocumented

Many times when an ambulance responds to a 911 call, that simple fact is missing from the ePCR. And in way too many chart reviews or audits, we find no dispatch determinants or other clear indication of the patient’s reported condition at the time of dispatch.

3. Vague explanation of specific interventions and procedures performed

Too many times we find nothing more than "per protocol" to explain why a cardiac monitor was applied, an IV was initiated or some other procedure was performed. Just like the ambulance service must be medically necessary to be reimbursed by Medicare and other payers, the treatments provided must also be medically necessary.

4. No explanation for EMS-specific care and treatment

This is important with regard to two areas. First, is clearly explaining the transport itself and the service or care the patient required during the transport that could not be provided other than by trained medical professionals in an ambulance.

5. Inadequate description of patient complaints or findings

The most common example of an inadequately described or quantified complaint or finding is with regard to a patient's pain.

About the author

For over 20 years, PWW has been the nation’s leading EMS industry law firm. PWW attorneys and consultants have decades of hands-on experience providing EMS, managing ambulance services and advising public, private and non-profit clients across the U.S.

What Is a Patient Care Report?

We often hear of care reports based on by medical teams or by medical authorities. Yet, we are not sure how this differs from the kind of report that is given to us by the same people. So this is the time to make it as clear as possible.

How to Write a Patient Care Report?

Where do you even begin when you write a patient care report? A lot of EMS or EMTs do know how to write one since they are trained to do so.

What is a patient care report?

A patient care report is a document made mostly by the EMS or EMTs. This documented report is done after getting the call. This consists of the information necessary for the assessment and evaluation of a patient’s care.

What should not be written in a patient care report?

What should be avoided in a patient care report is making up the information that is not true to the patient. This is why you have to be very careful and very meticulous when writing these kinds of reports. Every detail counts.

Who is in charge of reading the patient care report?

The person or the people who will be reading the report are mostly medical authorities. When you are going to be passing this kind of report, make sure that you have all the information correctly. One wrong information can cause a lot of issues and problems.

What is Wirth's philosophy of EMS?

Wirth started by saying that personnel have to learn to be accountable, accept the fact that EMS is a “collaborative” process, and that we are ultimately accountable to the patient and the public; and an essential aspect of patient care.

How to be a good patient?

Don’t do it! Don’t be judgmental. Be accurate and act in the patient’s best interest. Be descriptive, but not judgmental (e.g. “patient was drunk” or “patient did not need to go to the hospital”).

Do Medicare contractors rely on medical records?

Medicare contractors will rely on medical record documentation to justify coverage.”. Make sure your crews know that, as a public service: Not every transport will get billed to Medicare or insurance for payment; and.

Who is Steve Wirth?

Steve Wirth, Esq., EMT-P, one of the nation’s leading EMS attorneys and a founding partner of Page, Wolfberg & Wirth, gave a very dynamic presentation on improving documentation at the annual meeting of the American Ambulance Assocation (AAA) on Saturday, Sept. 8, 2018, at the MGM Grand Hotel Conference Center in Las Vegas.

Can you change documentation just to get a claim paid?

Never change documentation just to get a claim paid. However, you need enough documentation to allow a determination to be made as to whether it should be made, and at what level of service. If you miss something important and think of it later, attach an addendum sheet and state why you are attaching it.

Can there be inconsistencies in a narrative?

There can’t be inconsistencies in the narrative. For example, if you check off both “normal” and “amputation” on an anatomical chart, or describe it differently in your narrative — you will raise red flags with reviewers, payors or lawyers.

image