when patient portal doesn't display test results

by Jacey Wolff 9 min read

The Problem with Portals and Instant Access to Test …

36 hours ago Mar 29, 2018 · When Is Use Meaningful? A recent study by Singh and his colleagues found that, like Devitt, nearly two-thirds of 95 patients who obtained test results via a portal received no explanatory information about the findings. As a result, nearly half conducted online searches. Many with abnormal results called their doctors. >> Go To The Portal


The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record with your health care providers or in your LabCorp Patient™​ portal personal profile. Please check and confirm the following:

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Should you get your test results through a portal?

Mar 29, 2018 · When Is Use Meaningful? A recent study by Singh and his colleagues found that, like Devitt, nearly two-thirds of 95 patients who obtained test results via a portal received no explanatory information about the findings. As a result, nearly half conducted online searches. Many with abnormal results called their doctors.

Can patient portals automatically notify patients of abnormal test results?

Two recent studies examined the benefits and risks associated with patient electronic access to test results. A 2013 survey of patients at Kaiser Permanente, an integrated health care organization, found that a large percentage of patients who had used their portal to access a laboratory result in the last year experienced primarily positive ...

Do patients get test results without explanation?

Nov 11, 2021 · These portals often display medical tests and lab results, so people will check when the provider posts these. Since many people lack health literacy, they may inaccurately interpret the results and start to have concerns. One study found that abnormal test results caused confusion, anxiety, and concerns for 56% of people. Even 21% of people who had …

What happens if a test result is uninterpreted?

The patient portal and abnormal test results, Giardina et al. 149 Patient Experience Journal, Volume 2, Issue 1 - Spring 2015 improve health outcomes.7,8 However, there is little evidence drawn from controlled studies indicating that personal health record access supports improvement of

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Do doctors call if test results are negative?

Do healthcare providers call you if test results show bad news? They may. If results are concerning, they may call you or have a receptionist call to schedule an appointment. 4 A healthcare provider may also call to assure you everything is okay or discuss any needed follow-up tests.Oct 23, 2021

Why is LabCorp not showing my results?

What should I do? In most cases, lab test results delivery times should not exceed two weeks. The most common reason for delay in receiving results is inaccurate or out-of-date personal information on record with your health care providers or in your LabCorp Patient™​ portal personal profile.

Why do doctors withhold test results?

Test results are used to determine whether further treatment is necessary. A doctor might fail to disclose test results for several reasons. For one, they may simply forget to tell the patient about the test results. More often, test results can be lost or confused along the chain of communication in a hospital.Jan 28, 2022

How long should you wait for lab results?

Blood test results can take several minutes to several weeks, depending on the test. It is common to wait a day or two for most results to come back. A person should talk to their doctor or lab about what to expect regarding their test results.Oct 28, 2019

How long do labcorp NIPT results take?

Results are typically available in less than one week, but different laboratories have different result turn-around times, so it is best to check with the lab performing your NIPS.

How long do labcorp antibodies results take?

For the test to determine if you had COVID-19 (blood/antibody test): Average delivery of result is 1-3 days from the date of specimen pickup.

Can doctors lie to you about test results?

You can sue your doctor for lying, provided certain breaches of duty of care occur. A doctor's duty of care is to be truthful about your diagnosis, treatment options, and prognosis. If a doctor has lied about any of this information, it could be proof of a medical malpractice claim.Jun 26, 2019

What is the Cures Act 2021?

On April 5, 2021, federal rules implemented the bipartisan 21st Century Cures Act specifying that 8 types of clinical notes are among electronic information that must not be blocked and must be made available free of charge to patients. To meet the interests of some patients, the rules allow specified exceptions.

Can a nurse give results?

All nurses — RNs, RPNs and NPs — can communicate test results and health conditions (such as pregnancy) that are neither diseases nor disorders. As well, all nurses can communicate findings from an assessment to patients.

Does a positive Covid test take longer to get results?

Most people will get their result within 72 hours, but it can take longer. If you have symptoms of COVID-19 or had a positive antigen test, self-isolate (stay in your room) while you wait for your result.Jan 5, 2022

How long does it take to get COVID-19 test results from Kaiser?

Please allow up to 3 days to get your COVID-19 test results. Many times, test results may be available on kp.org in 1-2 days. Test results rarely take longer than 3 days. The fastest way to get your test result is on kp.org.

Is there still a shortage of blood test tubes?

NHS England and NHS Wales have reported a shortage of blood collection tubes. This is due to a global shortage which is expected to last until the middle of September. As a result, GP services have temporarily stopped all non-urgent blood tests, and hospitals have tight restrictions on the blood tests they can do.Sep 22, 2021

Why are portals so complicated?

A big issue for many users is that portals are simply too complicated for at least two opposite kinds of users: those who have low computer literacy, and those who are so computer savvy that they expect the simplicity of an Uber or Instagram app to get a test result or appointment with a click or two.

Is the portal concept slow?

Acceptance of the portal concept continues to be slow, especially within physicians’ offices and small to middle size hospitals. Though these providers implemented portals via their Meaningful Use / MIPS incentives, portals are often not treated as a central communications tool. Patient engagement? Yes…a laudable objective for policymakers — but many physicians already lament the deep cuts in their daily patient schedule that have been created by complex EHR-related obligations. The added work of portal interaction has been the opposite of a pot-sweetener, despite touted financial benefits.

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