what can we learn about online patient behavior by examining portal click data?

We analyze click data generated between August 2009 and July 2011 by 1886 users of an online patient portal. We investigate variations in utilization for Login and the top five system features (Appointment Review, Lab Tests, Medical Advice Request, Messaging and Result Component Graphing), and examine how age and gender influence these variations.

Full Answer

What is the patient portal and how does it work?

This click data allows us to investigate activity and utilization patterns among different patient groups at a fine granularity (feature level) as well as at the system login level. Figure 4 - Patient Portal Appointments Options Data Preparation The initial data consisted of …

What is the patientclick module?

What is patientclick's EHR?

What types of documents are supported by patientclick?

Dec 19, 2017 · We analyze click data generated between August 2009 and July 2011 by 1886 users of an online patient portal. We investigate variations in utilization for Login and the top five system features (Appointment Review, Lab Tests, Medical Advice Request, Messaging and Result Component Graphing), and examine how age and gender influence these variations. Our …

What are the benefits of using a patient portal?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

What are the benefits and challenges of using patient portals?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

What is a benefit of a patient having access to their electronic medical record portal?

Pros of Allowing Patients to Have Access to their Electronic Medical Records. A major pro of patient portals is that they improve patient engagement. Engaged patients are more likely to stay loyal to a practice as compared to other organizations that don't make much of an effort to connect.May 23, 2017

What are the security issues associated with engaging patients through an online patient portal?

Some of these risks include: reliance on the patient portal as a sole method of patient communication; patient transmission of urgent/emergent messages via the portal; the posting of critical diagnostic results prior to provider discussions with patients; and possible security breaches resulting in HIPAA violations.Mar 1, 2021

What are the advantages of patient portals to the patient and to the healthcare facility quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

What are the cons of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

How does electronic health records improve patient care?

When health care providers have access to complete and accurate information, patients receive better medical care. Electronic health records (EHRs) can improve the ability to diagnose diseases and reduce—even prevent—medical errors, improving patient outcomes.Jun 4, 2019

What are the benefits of health information system?

ABSTRACT: The advantages of health information technology (IT) include facilitating communication between health care providers; improving medication safety, tracking, and reporting; and promoting quality of care through optimized access to and adherence to guidelines.

What are the advantages of using electronic medical records?

Advantages of Electronic Health RecordsProviding accurate, up-to-date, and complete information about patients at the point of care.Enabling quick access to patient records for more coordinated, efficient care.Securely sharing electronic information with patients and other clinicians.More items...•May 16, 2019

What are the benefits disadvantages and problems that can occur from using a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How do you secure a patient portal?

Here are five ways organizations can bring their patient portal security up-to-date and keep their networks safe from unauthorized access:Portal sign-up process should be automated. ... Keep anti-virus and malware software up to date. ... Multifactor verification is a must. ... Protect patient identities with identity solutions.More items...•Mar 20, 2020

Are patient portals encrypted?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

Research Interests

An analysis of patient portal utilization: what can we learn about online patient behavior by examining portal click data? - 2016

Scholarly Work

An analysis of patient portal utilization: what can we learn about online patient behavior by examining portal click data? - 2016