westmed athena patient portal

How do I contact WestMed group for patient portal assistance?

Email portalhistory@westmedgroup.com for assistance. NOTE: This is a read-only version of your previous patient portal. Patients are unable to send any new secure messages, make updates to health history, or view/schedule appointments in this read-only view.

How do I use the athenahealth portal?

In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software ( “ Services ” ). Because of this, your use of our Portal is also subject to your healthcare provider's, our Client's, privacy policy.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What do you include in your Westmed email?from westmedgroup.com

Note: In your email, please include your full name, date of birth, current address, the email address you provided when you registered for a Patient Portal account and the name of the last Westmed provider you have seen.

Where is Westmed YourCare Now?from westmedgroup.com

The new Westmed YourCare Now office in Stamford offers the convenience of walk-in primary care and immediate care services like back-to-school physicals and vaccinations, in addition to the treatment of acute medical conditions.

What do you include in your Westmed email?from westmedgroup.com

Note: In your email, please include your full name, date of birth, current address, the email address you provided when you registered for a Patient Portal account and the name of the last Westmed provider you have seen.

What is AthenaOne?from athenahealth.com

athenaOne is the industry’s most adaptable, network-enabled suite of services that easily scale to meet your business needs.

What do you include in your Westmed email?from westmedgroup.com

Note: In your email, please include your full name, date of birth, current address, the email address you provided when you registered for a Patient Portal account and the name of the last Westmed provider you have seen.

Where is Westmed YourCare Now?from westmedgroup.com

The new Westmed YourCare Now office in Stamford offers the convenience of walk-in primary care and immediate care services like back-to-school physicals and vaccinations, in addition to the treatment of acute medical conditions.

When will Westmed transition to EHR?from westmedgroup.com

Westmed is excited to announce that on November 16th we will be transitioning over to a new Electronic Health Record (EHR), athenahealth. The Westmed team is looking forward to bringing this innovative system into our practice to offer you new digital check in processes, enhanced visit efficiencies, and improved communication with your providers through the new Patient Portal.

What is the Patient Portal?from 19742.portal.athenahealth.com

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How to sign out of a portal?from 19742.portal.athenahealth.com

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

How to find recent charges payable?from 19742.portal.athenahealth.com

Click the Billing tab. Your recent charges will appear listed under Recent Charges Payable Online.

How old do you have to be to use the Patient Portal?from 19742.portal.athenahealth.com

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

Can you access test results through patient portal?from athenahealth.com

Test results can be accessed and reviewed through your patient portal. If you’re having issues locating your patient portal, the portal locator will help you find it.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Can you delete messages from the Patient Portal?from 19742.portal.athenahealth.com

You cannot permanently delete sent or archived messages. This is because all messages that you send and receive in the Patient Portal are part of your medical record. top

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.