well star patient portal

by Isaiah Kirlin 9 min read

Getting Started with MyChart - Wellstar Health System

12 hours ago It’s just another way Wellstar delivers convenient care for your wellness journey. Need Assistance? Call the MyChart Help Desk. Monday through Friday from 8:30 AM - 5 PM. Call (470) 644-0419. Read our FAQs. >> Go To The Portal


How do I obtain patient information from WellStar hospital?

This can be mailed to Health Information Management, Release of Information Services, at the address of the appropriate Wellstar Hospital. On your request letter and patient authorization identify the hospital where patient was treated. Fax requests are only accepted from healthcare providers and patients.

Why work at WellStar?

Get tailored job recommendations based on your interests. Choose your path! More than direction. A purpose. At Wellstar, we don't take a one-size-fits-all approach to healthcare. We provide deeply personal care that takes each person's unique life story into account. We do the same for our staff.

What can I do with Epic WellStar?

Once you’re connected, you can view your test results, schedule appointments, request prescription refills and pay your bills. You can also access your health information from organizations outside of Wellstar that also use Epic’s software, letting you have full control of your healthcare.

How do I pay bills without signing in to mywellspan?

Guests can pay bills without signing in to MyWellSpan. Update your health details, verify insurance or pay copays before your visit. Send a refill request to any WellSpan Pharmacy. New User? Need Help?

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How to obtain a copy of a Wellstar medical record?

To obtain a copy of a Wellstar medical record, we require a written request and properly executed patient authorization for disclosure of protected health information. This can be mailed to Health Information Management, Release of Information Services, at the address of the appropriate Wellstar Hospital.

Where do you request hospital records?

If you seek hospital records or records from any other medical facility, you will want to request them directly from that facility.

How to get a medical record?

If you wish to obtain medical records for you personal use we are happy to assist you in this process. The per page charge is as follows: 1 Electronic records delivered in electronic format—$6.50 2 Medical record with paper records delivered in electronic format are billed at $6.50 + 7¢ per page labor cost to create and deliver the portion of the record maintained in paper. 3 Electronic records delivered in paper 90¢ labor cost to create and deliver the portion of the record maintained electronically plus 5¢ per page for paper and toner. 4 Paper records delivered in electronic format 7¢ per page labor fee. 5 Paper records delivered in paper 12¢ per page.

Who can access medical records?

To request medical records, you must be the patient, or the parent or guardian of the patient for whom you seek records. Caregivers may be able to access records if the patient has provided written permission to the provider.

Can you request hospital records from another hospital?

If you seek hospital records or records from any other medical facility, you will want to request them directly from that facility. Be aware that you may be denied some records, usually related to mental health records.

Can a provider deny access to medical records?

If a provider believes that letting you look at your medical records can endanger your physical health, your request may be refused. They cannot deny you access just because they think you will be upset, unless they believe revealing the information might lead you to physically harming yourself.

Who must sign the consent release?

The parent or legal guardian must sign the consent release. Legal guardians will be asked to provide documentation of legal guardianship.

What is the phone number for MyChart?

If you have any questions or do not receive an activation code after 48hrs, please contact the MyChart Help Desk: Phone: 470-644-0419 Hours: Mon-Fri 8:30am-5pm. Back to Login Page. Request Submitted. Thank you - your request has been sent to the clinic.

How long does it take to get a MyChart account?

We need some information from you in order to grant you a MyChart account. Once submitted, it could take up to 48 hours for processing and verification. Once approved, you will receive an email or a letter with your activation code and instructions on how to activate your MyChart account.

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