weill cornell patient portal technical support

How do I contact Weill Cornell Medical Center?

WCM myHelpdesk is ideal for any user seeking IT support. Technical issues can also be reported using any of our other methods: Email support@med.cornell.edu. Phone: 212-746-4878 (Monday-Friday from 7 am-7 pm) In person: SMARTDesk in the Library Commons at 1300 York Ave Monday-Friday from 9 am-6 pm, Saturdays from 10 am-6 pm, Sundays 12pm-8pm.

Who can have a Weill Cornell Connect account?

To contact us about a recent visit, please call Patient Services. Patient Services at NYP/Weill Cornell Medical Center. Phone: 212-746-4293. Hours: Monday - Friday, 9:00am - 5:00pm. Patient Services at NYP/Lower Manhattan. Phone: 212-312-5034. Hours: Monday - Friday, 9:00am - …

Why choose Weill Cornell Medicine?

The SMARTDesk is located in two convenient locations to offer convenient walk-up support for Weill Cornell faculty, staff, and students. Visit the SMARTDesk to resolve technical issues, set up your mobile device, get WCM account help, and learn how to use ITS-provided software. Appointments are required and can be booked online. WCM Library Commons

How do I pay my Weill Cornell Medicine provider bills online?

Exceptional Patient Care is the Heart and Soul of our Mission. Our physicians are among the top in the nation and stay on the leading edge of new procedures and technologies. Medicine is constantly changing, but Weill Cornell Medicine's compassionate, superior patient care is constant. Our faculty and staff – physicians, scientists and ...

How do I access epic Weill Cornell?

Epic can be accessed through myApps.

How do I get my medical records from Weill Cornell?

Medical Records Requests You can request your outpatient medical records online through your Connect account. The Release of Information Unit can also be reached by phone at (646) 962-9820. For radiological imaging, please contact Weill Cornell Imaging at (212) 746-2552.

How do I complain to Weill Cornell?

Complaints. If you believe your privacy rights have been violated, you may file a complaint with Weill Cornell or with the Secretary of the Department of Health and Human Services. To file a complaint with Weill Cornell, please call or write to the Privacy Officer at the address listed at the end of this Notice.

Does Weill Cornell use Mychart?

The new Weill Cornell Medicine app is now available for both iOS and Android devices!Aug 31, 2018

How do I get my medical records in NY?

Notice:Use the Open FOIL NY online form: Agency Code.Mail a written request to: Records Access Office. ... E-mail a written request to: foil@health.ny.gov.Fax a written request to: (518) 486-9144.Submit a request for records in person:

Where is NY Presbyterian Hospital?

The NewYork-Presbyterian Hospital / Columbia University Irving Medical Center is located on West 168th Street in the Washington Heights neighborhood of New York City.

Is NY Presbyterian the same as Weill Cornell?

NewYork-Presbyterian Brooklyn Methodist Hospital is affiliated with Weill Cornell Medicine — an ivy league medical school that is among the nation's best in patient care, medical education, and research.

Does Weill Cornell accept Medicare?

All our physicians in our Division accept Medicare and participate in most major insurance plans in New York. Be sure to verify that our physician is a current provider in your plan and whether a referral or authorization is required.

What is eCheck-in?

eCheck-In makes it easy to save time and conveniently check-in for your upcoming doctor's appointment from your device or desktop. You will need to log in through Weill Cornell Connect to use eCheck-In to verify and update your information prior to your visit.

Does Columbia Presbyterian use Epic?

Columbia U, NewYork-Presbyterian and Weill Cornell deploy joint Epic EHR. Columbia University Irving Medical Center, NewYork-Presbyterian Hospital and Weill Cornell Medicine, all in New York City, on Feb. 1 went live on a new Epic EHR system.Feb 4, 2020

Is Weill Cornell a good hospital?

NewYork-Presbyterian Hospital — Weill Cornell Medicine's hospital partner and in collaboration with Weill Cornell Medicine is one of the largest and most comprehensive academic medical centers in the nation — is ranked New York's No. 1 hospital for the 17th consecutive year, and No.Aug 17, 2017

What is the phone number for Weill Cornell?

New York, NY 10065. The Release of Information Unit can also be reached by phone at (646) 962-9820. Radiological Imaging. For radiological imaging, please contact Weill Cornell Imaging at (212) 746-2552. Inpatient or Emergency Department Records.

How to get outpatient records from Cornell?

You can request your outpatient medical records online through your Connect account. You can also fill out the Authorization to Release PHI form (available in English or Spanish ). Completed forms can be emailed to medicalrecords@med.cornell.edu or sent by fax to (646) 962-0635.

myHelpdesk

myHelpdesk is a self-service web portal that allows you to submit any issue or request online. With a comprehensive catalog of IT requests, myHelpdesk quickly routes your request or issues to the right team so we can get you help quickly. Access to myHelpdesk requires a valid WCM, NYP, or WCM-Q CWID and password.

SMARTDesk

The SMARTDesk is located in two convenient locations to offer convenient walk-up support for Weill Cornell faculty, staff, and students. Visit the SMARTDesk to resolve technical issues, set up your mobile device, get WCM account help, and learn how to use ITS-provided software. Appointments are required and can be booked online.

IT Consultation

ITS offers expert assistance in matching your technology needs with a range of solutions to help ensure Weill Cornell faculty, staff, and students can continue advancing their work while adhering the institutional standards and best practices.

What was Dennis Gawrys diagnosed with?

He was prescribed a statin to lower his cholesterol and another medication to control his blood pressure, but a year later was diagnosed with type-2 diabetes and hypothyroidism. His doctors added the diabetes drug metformin and a thyroid medication to his daily regimen. "I was so scared," says Gawrys, now 73, of Manhattan. But "knowing that 99 percent of your health is up to you," he took control.

Who is Rainu Kaushal?

Dr. Rainu Kaushal, who has twin toddlers at home, calls it her "third baby": the New York City Clinical Data Research Network. With more than $15 million to date from the independent, nonprofit Patient-Centered Outcomes Research Institute, which was created under the Affordable Care Act, the network connects six academic medical centers and 16 other organizations in New York City, bringing together 40 million medical encounters on more than 4 million unique patients to advance patient-centered research and knowledge about specific diseases and conditions, as well as to improve health systems.