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If you are a Viva Health Commercial Group Member and you have additional questions about Viva Health providers, please call 1-800-294-7780 (toll free) or 205-558-7474. If you are a Medicare member and you have additional questions about Viva Medicare providers, please call 1-800-633-1542 (toll free) or 205-918-2067.
That’s why we offer the Aviva Health Patient Portal, a secure web-based resource that gives you the power to manage many of your health care needs when and where its convenient for you without waiting on hold. With the click of the mouse, Aviva Health’s Patient Portal provides you secure access to your lab results and medical records 24/7.
Disclaimer: Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal.
You should only access the System if you have a provider participation agreement (“Provider Agreement”) with VIVA or you are acting as a Business Associate (as defined by HIPAA at 45 CFR 160.103) of the provider.
VIVA MEDICARE is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in VIVA MEDICARE depends on contract renewal. VIVA HEALTH complies with applicable Federal civil rights laws and does not discriminate. on the basis of race, color, national origin, age, disability, or sex.
Viva Health, located in Birmingham, AL, is part of the University of Alabama at Birmingham (UAB) Health System. With over 100,000 Medicare and commercial lives, Viva Health is one of the largest health insurers in the state.
Viva Health is a Member of the UAB Health System. As a member of Viva UAB, you have access to UAB Health System, including Medical West for primary care, OB/GYN, and other health care services.
Since we started in 1995, Viva Health has grown to be one of the largest health plans in the State of Alabama. Viva Health is a Member of the UAB Health System. If you have any questions, please call Customer Service at 1-800-294-7780 or 205-558-7474 (TTY: 711) or e-mail us at vivamemberhelp@uabmc.edu.
100,000 membersFounded in 1995, Viva Health is now the preferred healthcare provider for hundreds of Alabama companies and more than 100,000 members and growing.
(Photography: Lexi Coon)UAB Hospital, the flagship hospital of the UAB Health System, is now the eighth-largest hospital in the nation, up three spots from 2020, according to Becker's Hospital Review. UAB Hospital has 1,207 hospital beds.
Viva is a health insurance provider based in Birmingham, Alabama. The company is part of the University of Alabama at Birmingham Health System and works with a large network of providers throughout the state. Viva's insurance offerings include Medicare Advantage plans at a variety of price points.
Medicaid is the nation's public health insurance program for people with low income. Medicaid is the nation's public health insurance program for people with low income. The Medicaid program covers 1 in 5 Americans, including many with complex and costly needs for care.
Foreign travel emergency coverage with Medigap policies has a lifetime limit of $50,000.
The Viva Health Coverage Policies and Criteria contain Policies approved by Viva. Policies are based upon criteria from the Centers of Medicare & Medicaid Services (CMS), CMS approved drug compendia, or scientific evidence of merit for a particular medication. They represent the medical criteria identified by CMS and by research to be safe ...
The Centers for Medicare and Medicaid Services (CMS) describes the Medicare appeal process available to non-contracted providers in Section 60.1.1 of Chapter 13 of the Medicare Managed Care Manual, which is titled "Non-Contracted Provider Appeals". Section 60.1.1 of Chapter 13 of the Medicare Managed Care Manual states:
Planning your meals ahead of time will help prevent mealtime stress.
Effective March 1st, 2018, Coordination of Benefits claims for all lines of business (i.e., Commercial, Medicare) must be filed within eighteen months from the date of service in order to be considered for secondary payment.
Ongoing stress can contribute to serious health problems like heart disease, high blood pressure, diabetes as well mental disorders like anxiety and depression. Recognize changes in your eating pattern. Become aware of the why, when, where and how you're eating.
Policy application is subject to state and federal laws and specific instructions from Plan Sponsors of self-insured groups. Policies DO NOT constitute medical advice and DO NOT guarantee any results or outcomes.
Medical Preferred Drug Program with Step Therapy. Effective January 1, 2021, Viva Health is adding a Medical Preferred Drug Program with Step Therapy requirements for our Commercial Lines of Business. Click here for information about the program.
Finding the right Medicare coverage is complicated.#N#Let us help. 1 Easily shop and compare plans available in your area 2 Get quality health coverage at the right price 3 Enroll in a Medicare plan
The Viva Member Portal is your 24/7 secure member website for managing your account, accessing prior claims, requesting a replacement member card, and more. Access is free, easy, and secure!
A Four Star rating or higher allows us to offer better benefits and keep our copays low.
The Medicare Open Enrollment Period for 2022 plans runs from October 15, 2021, until December 7, 2021. If you’re losing group coverage, you have a Special Enrollment Period and can enroll until December 31.
The Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan.
Finding the right Medicare coverage is complicated.#N#Let us help. 1 Easily shop and compare plans available in your area 2 Get quality health coverage at the right price 3 Enroll in a Medicare plan
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A Four Star rating or higher allows us to offer better benefits and keep our copays low.
Planning your meals ahead of time will help prevent mealtime stress.
If there are any damaged items, first call the OTC company and then you can return the items within 30 days. They will only replace it with the same item.
Call the number at the beginning of the article to find out what your allowance amount is. You will not be allowed to order more than your total allotted amount per each benefit period. For example: if your monthly benefit is $30 and your order total is $30.95, you will have to delete or remove items from your order to bring the order total back down to be within the monthly benefit allotted amount in order to submit the request.
Viva Health has selected Change Healthcare (formerly Emdeon) as its electronic payment and remittance reporting provider. Change Healthcare ePayment replaces paper-based claims payments with electronic (EFT) payments that are directly deposited into your bank account. To learn more about this service and how you can sign up, download this [PDF] document.
If you have any changes, please email vivaproviderservices@uabmc.edu or call Viva Health Customer Service at (205) 558-7474 or 800-294-7780. We will then update your information on our website.
Effective March 1st, 2018, Coordination of Benefits claims for all lines of business (i.e., Commercial, Medicare) must be filed within eighteen months from the date of service in order to be considered for secondary payment.
Medical Preferred Drug Program with Step Therapy. Effective January 1, 2021, Viva Health is adding a Medical Preferred Drug Program with Step Therapy requirements for our Commercial Lines of Business. Click here for information about the program.
In an effort to relieve some of the administrative burdens of our participating provider’s offices, Viva Health has recently made some changes to the prior authorization (PA) requirements for certain procedures/CPT codes . Click here for details.
Viva Health is proud to announce secondary HCFA and UB claims can now be filed electronically for all Commercial , Medicare, and Drummond lines of business. If you have any questions, please feel free to contact our Provider Customer Service department directly at (205) 558-7474.
There is no fee to use Change Healthcare (formerly Emdeon) ePayment. Enrollment is simple and free. By enrolling with Change Healthcare, you can accelerate your reimbursement cycle, eliminate paper based claims payments, sorting mail, and making trips to the bank.
Mobile Infirmary is the largest not-for-profit hospital in Alabama. Founded in 1910, we are now the region's leader for integrated healthcare and groundbreaking technology. 50-bed J.L. Bedsole/Rotary Rehabilitation Hospital.
We pride ourselves on offering competitive benefits, outstanding value, and quality providers. Since we started in 1995, Viva Health has grown to be one of the largest health plans in the State of Alabama. Viva Health is a Member of the UAB Health System.
The System offered by VIVA is solely intended to allow you access to information that supports your TPO activities. Any other use of the System, misuse of confidential information, or unauthorized access to confidential information is strictly prohibited and could result in termination of access and/or termination of your Provider Agreement as well as civil and criminal penalties and fines as prescribed by law.
Viva Health has selected Change Healthcare (formerly Emdeon) as its electronic payment and remittance reporting provider. Change Healthcare ePayment replaces paper-based claims payments with electronic (EFT) payments that are directly deposited into your bank account. To learn more about this service and how you can sign up, download this [PDF] document.
A Four Star rating or higher allows us to offer better benefits and keep our copays low.
Examples of VIVA member information that may be available in the System includes, but is not limited to: claim status for health care services rendered, utilization information, current and historical information, and information about future health care services that may be payable by VIVA, etc.
If you have any changes, please email vivaproviderservices@uabmc.edu or call Viva Health Customer Service at (205) 558-7474 or 800-294-7780. We will then update your information on our website.
Effective March 1st, 2018, Coordination of Benefits claims for all lines of business (i.e., Commercial, Medicare) must be filed within eighteen months from the date of service in order to be considered for secondary payment.
Medical Preferred Drug Program with Step Therapy. Effective January 1, 2021, Viva Health is adding a Medical Preferred Drug Program with Step Therapy requirements for our Commercial Lines of Business. Click here for information about the program.
Aviva Health participates in a government program that helps patients save money on their medications and provides resources to strengthen health care in our community. Participating in this program is easy!
With nine dentists and one denturist providing care, Aviva Health provides the full range of dental services for all ages, including, full exams, X-rays, cleanings, fillings and extractions, crowns and bridges, partials and dentures, whitening, and sealants.
Aviva Health is a preferred provider for most insurance companies and we welcome Medicare, Tri West/Tri Care, OHP Medicaid and uninsured patients. We offer a sliding fee scale based on income and family size. Many patients qualify for discounts or payment arrangements. No patient is turned away for the inability to pay.
Aviva Health is a Federally Qualified Health Center and Douglas County’s first 5-star Patient-Centered Primary Care Home – the highest designation offered by the Oregon Health Authority – providing not only high-quality clinical care, but a variety of support programs and resources to help you achieve your health goals.
The Roseburg-based health center has received The News-Review Reader’s Choice Awards as a “Favorite Medical Clinic” and “Favorite Place to Work.”
It’s a great thing to know where your food is coming from. Did you know that Douglas County has local, organic farmers that will “share” their crop with you? It’s a great way to get organic, locally grown produce at a reasonable price.
The System offered by VIVA is solely intended to allow you access to information that supports your TPO activities. Any other use of the System, misuse of confidential information, or unauthorized access to confidential information is strictly prohibited and could result in termination of access and/or termination of your Provider Agreement as well as civil and criminal penalties and fines as prescribed by law.
Examples of VIVA member information that may be available in the System includes, but is not limited to: claim status for health care services rendered, utilization information, current and historical information, and information about future health care services that may be payable by VIVA, etc.
VIVA is the owner of all information, content and materials in the System. All information and content in the System is protected by copyright, privacy, and other laws and may not be copied, transmitted, modified, or distributed without the express written consent of VIVA . This Agreement does not grant to you any ownership interest in the System. You hereby agree and acknowledge that VIVA owns all rights, title, and interest in the System and you will not contest those rights or engage in any conduct contrary to those rights.
VIVA is not liable for any claim against it for lost data, inaccurate output, work delays or lost profits resulting from access or use of the System by you. You agree that VIVA will not be liable for any indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, whether or not it has been previously advised of the possibility of such damages, whether in an action under contract, tort, or any other theory, arising out of or in connection with any errors or omissions, viruses or other malicious or unauthorized code or programs, the use, inability to use, or performance of the System or the data, content or services available from the System or any loss, personal injury, property damage, business interruption or other damages in connection therewith.
If the Agreement is amended, VIVA will post a modified copy of this Agreement on this site and you will be bound by the new terms and conditions.
VIVA reserves the right at its discretion to terminate this service or cancel your access to the System at any time without notice. Upon termination of your Provider Agreement, VIVA reserves the right to terminate your access and you hereby agree to no longer access the System.
Conviva Care Solutions offers robust services and resources for our patients, and for our physicians. We work hard to provide an environment that surrounds itself around the patient-physician relationship. Having tools and support readily available ensure physicians have what they need to deliver care, and patients have every part of their care conveniently available. This closes gaps in the care process to maximize clinical outcomes.
The future of healthcare is going to pose many challenges as well as opportunities. Value-Based care is continuously growing, and Conviva Physician group’s team has amongst the most extensive experience in the market, putting us in a position of significant advantage. We are also investing in technologies that enrich each patient interaction, and make care more convenient and accessible. Objectivity of data and analytics combined with practical medical experience create the framework for a future full of growth.
Every three months, we have a wellness check. You'll not find another group focused as much on mental, physicial and emotional health.
Conviva Care Center, located in Texas and Florida, specializes in senior primary care. To locate a center, choose your state. Then, browse the location convenient to your home and explore services, physicians and center details.