village health patient portal

What can I do on the patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

What insurance does village medical accept?

Village Health Partners is currently accepting new patients with traditional Medicare insurance plans and accepts the following Medicare Advantage plans: Aetna Medicare Advantage Plan – HMO (VHP doctor & phone number must be listed on card. Select providers only.) Blue Cross Medicare Advantage Choice Premier PPO

What is the value of a patient portal?

Portals can yield actual value for providers by boosting clinical and financial outcomes. They have the potential to drive patient engagement, patient satisfaction, loyalty, retention, and health outcomes. This is how it can be done.

How to register for new patient portal?

These include:

• Instructing your staff to direct new patients to the portal. ...
• Provide written instructions for how to use the portal both in your office and on your website.
• Set up email automation to prompt patients to register for the patient portal and complete their registration before they arrive for their appointment.

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How do I activate the VillageHealth program and get started?

Call the VillageHealth enrollment team at 1-800-767-0063 (TTY users: 711) to talk with one of our knowledgeable enrollment specialists to get your...

How do I become eligible to participate in the VillageHealth program?

If you have kidney disease and participate in a health plan or accountable care organization (ACO), you might be eligible for VillageHealth. To fin...

How can I verify that my health insurer endorses the VillageHealth program?

Using the phone number provided on the back of your insurance card, contact your health insurance company to ask them about VillageHealth.

Why didn’t my health insurance company inform me about this program?

Oftentimes there are numerous benefits offered by health plans. If you look at your plan documents, you will most likely find information on Villag...

Do I have to pay anything to participate in the VillageHealth program?

No. The VillageHealth program is provided by participating health plans and accountable care organizations (ACOs) at no cost to members who meet th...

Will I still be able to see the same doctors and/or go to the same dialysis clinic?

Participation in the program does not require you to change doctors or dialysis clinics, provided they are participating providers under your healt...

Will my doctors know that I'm participating in VillageHealth?

Yes. Your integrated care nurse, in partnership with your health plan or ACO, will contact your doctors to tell them you are participating in the p...

When should I call my VillageHealth nurse?

Your integrated care nurse is here to support you. If you have questions about your medical care (such as medications and diet) or need help to bet...

What do I do in an emergency?

In an emergency, call 911 and get help at the nearest hospital. After you get treatment, you can reach an integrated care nurse seven days a week,...

Will my eligibility to receive a transplant be affected if I participate in the program?

No. We encourage you to complete evaluation and testing to remain active on the transplant list.

Maintaining good health as our bodies age is tough

Village Health Partners empowers patients with the tools they need to take control of their health. Become a part of our family and gain a health partner, care team and care plan to live a happier, healthier life.

Providers who treat you like family

Physicians, advanced practitioners, medical assistants, counselors and dietitians who listen to you and work with you where you’re at on your health journey.

Convenient, modern locations

Are you looking for a physician in Plano, Frisco or McKinney? Find a primary care facility that’s close to home and has all of the labs, imaging and specialists you need under the same roof.

Your dedicated team

Maintaining good health shouldn’t be hard. That’s why your provider works with pharmacists, care coordinators and dedicated specialists to help you manage your prescriptions, coordinate referrals and stay on track with your health.

Technology to keep you connected

From virtual appointments and prescription refills to asking your provider questions, the patient portal can keep you connected to your team and on-target with your health goals.

Patient Portal

Get answers to your questions in real-time, explore an extensive kidney resource library, see your latest lab results, set your health goals and learn more about treatment options available —all in one place. When choosing a treatment option be sure to work with your physician to find the right one for you.

Education Videos

From diet and nutrition basics to an overview of treatment options, watch videos on topics that are important to you.

Helping Patients Live a Healthier, Higher Quality of Life

Whether you just learned you have kidney disease or you are transitioning to dialysis, we understand it can be overwhelming and complicated. That’s why our integrated care team is here to support you with coordinated care, education, personalized care and so much more.

VillageHealth - An Advocate for Your Health

For VillageHealth member, Michael, staying positive and being surrounded by those who support you is key in taking care of yourself. Hear how VillageHealth supports him along his kidney journey.

How VillageHealth Works

Our integrated care team helps patients manage all of their health care needs—from education that can help slow down disease progression, to providing timely information to the broader care team to help keep patients healthier. VillageHealth and health insurance companies partner to offer this extra support at no additional cost.

Get in Touch

Learn more about how our integrated care team can help you. We are available 24 hours a day, seven days a week.