vidant health care patient portal

What is the Vidant CareLink portal?

Vidant Health is a mission-driven health care system with eight hospital locations and more than 100 clinics and practices. Our mission — to improve the health and well-being of eastern North Carolina — is in action every day through the services we provide within our facilities and out in the communities we serve.

How can Vidant help you manage your health?

Vidant Health is a mission-driven, 1,447-bed health system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is made up of 12,000 employees, eight hospitals, home health, hospice, wellness centers and Vidant Medical Group, a multispecialty physician-provider group.

How do I view my Vidant Health billing history?

Pay by mail — Patient Payments Only Payments by check or money order can be mailed to Vidant Health, P.O. Box 71095, Charlotte, NC 28272-1095. Pay by phone Call us at 252-847-4472 or toll-free at 800-788-4473 Monday through Friday from 8:30 a.m. – 5 p.m. Correspondence Please send all written correspondence to P.O. Box 8423, Greenville, NC ...

Where do I Send my Vidant Medical Group payment?

We offer easy, secure access to your own health records through your Vidant patient portal. Our online patient portal makes it easy for you and your care team to review important health information, request prescription refills, view lab results, request appointments, access follow-up care, send a message to your doctor and much more.

At Vidant, you and your loved ones are always our first priority

Vidant Health is a mission-driven health care system with nine hospitals and more than 100 clinics and practices. Our mission — to improve the health and well-being of eastern North Carolina — is in action every day through the services we provide within our facilities and out in the communities we serve.

The Privilege of Partnership

At Vidant, we believe health care is a partnership. What does that mean for you? It means empowering you to play an active role in your care. It means encouraging families and loved ones to be part of your care team and to be with you as much as possible (aligning with your wishes, of course).

Your medical partner, in sickness and in health

Whether you need an annual physical or major surgery, you’ll find the medical care you need at Vidant Health. You’ll also find an attentive partner in elevating your health and well-being. Together, we’ve got this.

Serving 29 counties in eastern North Carolina

At Vidant, we’re dedicated to enriching the lives of all we serve. Because we’re not just your caregivers – we’re your neighbors.

An Empowered Nurse Knows No Limits

Our goal is simple – to empower nurses so they excel at their calling. That’s why Vidant nurses are so highly awarded for their contributions to the profession.

Understanding your bill and billing

Understanding your bill for health care services can be challenging. Here, you’ll find guidance to help you understand charges and the bill itself. Frequently asked questions and a glossary of terms will help you navigate the billing. Also find information about how and where you can pay your bill.

Other Ways to Pay

Due to current COVID-19 restrictions, our onsite payment locations are temporarily closed to the public. Please call 252-847-4472 with any questions or concerns regarding the payment of your bill.

Our primary focus is your health

Being healthy is a lot more than finding a doctor when you or a family member gets sick, is injured or suffers a health crisis. It’s also about having a primary, personal doctor who knows your health history and sees you at least a few times a year.

Family Medicine & Primary Care Expertise

Preventive care and physical exams Let us help you stay healthy, prevent illness and manage the health care needs for you and your whole family — for life. Treatment of common medical conditions Our primary care providers are equipped for whatever life throws your way, so you can get back to living it.

What is Vidant CareLink?

Vidant CareLink enables referring physicians and staff to easily access patient information and follow the progress of care delivered at Vidant Health facilities. This web-based portal provides access to all medical records and ancillary services for patients referred by your practice. It facilitates communication among the care team of providers and provides access to outpatient and inpatient notes, scheduled patient appointments, medications and more.

What is a patient transfer center?

When you call the Patient Transfer Center, available 24 hours a day, a registered nurse will help you refer your patient to the location that best meets his or her needs, close to home. Nurses triage your request with necessary physician consults to discuss your patient’s condition and coordinate a plan of care.

How does virtual care work?

Virtual care eliminates the need to travel and brings the care to you. Simply call the toll-free number or use the video camera on your laptop, tablet or smart phone for a face-to-face consultation.

What is virtual care?

Virtual care doctors can diagnose, recommend treatment and prescribe medication.

Is Vidant Health a convenient service?

Getting sick is never convenient, but getting care should be. That’s why Vidant Health offers VidantNow — a way for you to see a doctor anytime, anywhere, for non-emergency medical issues, via telephone or a secure online video. It’s health care that works for you and your family, around your schedule.