veterans physicians patient portal

What are the benefits of patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

What is the value of a patient portal?

Portals can yield actual value for providers by boosting clinical and financial outcomes. They have the potential to drive patient engagement, patient satisfaction, loyalty, retention, and health outcomes. This is how it can be done.

Do you have a patient portal?

Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here.

Do you have the patient portal?

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

Caton M. Savage, MS, RD

"In May 2020 I was diagnosed with Type 2 Diabetes, high blood pressure and high cholesterol. My doctor asked me to take medicine and suggested I see Susan Marshall. I took her advice and followed the plan she gave me carefully and by August of 2020 I had brought my a1c down to 5.5 and my blood pressure and cholesterol had totally normalized.

Susan R. Marshall, MS, RD

"I am a 40 year old that has received plenty of medical care in my lifetime. I have NEVER had a doctor that I felt cared about me and my health or tried harder to really fix the issues. She is without a doubt the best family practitioner I have ever had. My entire family now sees her. She listens and cares.

Christa A. Motsinger, MD

"Julie is absolutely amazing. I have been to my fair share of ‘unfortunate’ Drs. appointments – I guess it is the nurse in her. She listens & understands – she does not judge and she always seems interested and does not rush out of the door. I am extremely happy with her has my PHCP; to me she is just as good as my favorite doctor – Dr.

Julie Julian, FNP-C

"She is very friendly and accommodating. She explains well and in details about your sickness and the medicine she prescribes…. very warm and hospitable Doctor."

Pamela J. Bartell, DO

"Dr. Avram is very thorough, reviews all the chart, tests and describes results & needed treatment and meds. Takes her time, does not rush thru the appt. Her staff is wonderful, they actually call me at home and tell me test results and if I need to change up my meds or doses. Great doctor and group!!!"

Zheni Avram, MD

"I have been seeing Dr. Lothe for over 8 years now and he is the most caring and conscientious person I know. He personally calls me with my blood work and keeps my interests at heart. Whenever I need a specialist, he has always sent me to top doctors in Richmond for treatment. I never question who he sends me to as they are experts in their field.

Anand Lothe, MD

"Working with Caton to get my nutrition under control has been wonderful! She has helped me understand which types of foods are best to help me lose weight and improve my good cholesterol, while also keeping my sugar in check.

How does Physician Associates of Virginia work?

Physician Associates of Virginia, P.C. provides access to your medical information 24 hours per day by means of the patient portal. With a user name and password you can log in at any time to access your secure account. You can view your medical records (visit information, test results, etc.) and communicate with the office to:

What do you call if you feel you need medical attention?

If you feel that you require emergency medical attention please dial 911 .

Can urgent medical matters be communicated to us through the Patient Portal?

As a reminder, urgent medical matters should not be communicated to us through the Patient Portal.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call during regular business hours.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

Payment for deductibles, co-payment, and/or co-insurance is expected at the time of service.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Billing & Insurance FAQs

On your statement under the Description column, you will see an asterisk (*) beside the line item detail which will indicate that insurance has been filed and charges are pending payment from your insurance carrier.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at to let us know what you need.