venturacountyhealthcaren patient portal

What is Ventura County health care plan?

Patient Portal. VCHCA Health-e-Connect is the newest way to stay in touch with your Ventura County Health Care Agency care team and get up-to-date medical information, all with the convenience and privacy of your own computer, tablet or smartphone at a time that fits your schedule — available 24 hours a day, 7 days a week. VCHCA Health-e ...

How do I contact Ventura County behavioral health?

VCHCA Health-e-Connect is the newest way to stay in touch with your Ventura County Health Care Agency care team and get up-to-date medical information, all with the convenience and privacy of your own computer, tablet or smartphone at a time that fits your schedule — available 24 hours a day, 7 days a week. VCHCA Health-e-Connect is a part of ...

Where can I get help with substance use in Ventura County?

Ventura County Health Care Agency's launch of Health-e-Connect will allow you to go online to request appointments, view lab results, send secure messages to your care team and see a summary of medications, allergies, immunizations and medical issues. ... Using the patient portal to view another patient's information is called proxy access. As ...

What happens if you give proxy access to another patient?

If you have been given proxy access to another patient (for your child under 12 years of age, or for an adult family member when that family member has given you healthcare proxy rights), you will see the option to switch to that person's portal and may send messages regarding that patient to their providers.

How to grant proxy access to a spouse?

Patients who wish to grant proxy access to a spouse, family member, or friend can do so by visiting the clinic registration desk or Health Information Management (Medical Records) department at the hospital where they received care or at their doctor’s office. You may only sign up for proxy access in person. Parents who wish to view their child’s health information in Health-e-Connect must be a parent or permanent legal guardian of the patient. Proxy access for patients 0-11 will be granted until the child turns 12 years old. Parent access will be limited automatically when the child turns 12.

How to revoke proxy access?

Proxy access can be revoked at any time. To revoke proxy access, contact Health-e-Connect 24/7 at 877-621-8014.

How does Health E Connect work?

When you select a provider to contact in Health-e-Connect, the message will be sent through secure online messaging to that provider's clinic.

What is Health E Connect?

Health-e-Connect and secure online messaging is intended for routine health-related inquiries only. If you are experiencing a medical emergency, please call 911 and do not use online messaging.

What is the phone number for Health E Connect?

If you are experiencing trouble logging in to your Health-e-Connect account or are experiencing other technical issues, please call (877) 621-8014. Support staff is available 24 hours a day, seven days a week.

How long does it take to enroll in Health E Connect?

Enrolling in Health-e-Connect will take less than five minutes, and your provider's office will have much of the information needed. You will need to bring proper identification with you to enroll. Acceptable forms of ID include:

How long does an enrollment link last?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at (844) 274-8497; the staff are available 24 hours a day, seven days a week.

How old do you have to be to have a Dignity Health account?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.

What is a patient portal?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

What is VCMC in Ventura County?

VCMC is noted for its renowned Family Medicine Residency Program, and is distinguished as the only Ventura County academic teaching hospital with a residency affiliated with UCLA School of Medicine. VCMC is the designated Level II Trauma Center for the west county and is known for its extraordinary trauma team, ...

What is the number to call VCMC?

For 24/7 Access to Mental Health services and/or if you are experiencing a Mental Health Crisis please call Ventura County Behavioral Health Access & Crisis Team at 1-866-998-2243.