ventura county health care agency patient portal policy

How to register for new patient portal?

Patient Portal. VCHCA Health-e-Connect is the newest way to stay in touch with your Ventura County Health Care Agency care team and get up-to-date medical information, all with the convenience and privacy of your own computer, tablet or smartphone at a time that fits your schedule — available 24 hours a day, 7 days a week.

What is a patient portal?

May 04, 2018 · State of California - Health and Human Services Agency . Department of Health Care Services . Whole Person Care . Lead Entity Mid-Year or Annual Narrative Report . Reporting Checklist . Ventura County Health Care Agency Annual Report, PY 2 . 5/4/2018 . The following items are the required components of the Mid-Year and Annual Reports: Component ...

What is a patient health portal?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following: View summaries of your electronic health record.

How do I access my medical records?

The new Ambulatory Care . E f f ic ie n c ie s. Tower at the VCMC campus •Changes in financing allowed ACE enrollees improved access to health care at zero or minimal co-payments: no cost preventive care, $15 primary care, $20 specialty care.

What information is excluded from a patient portal?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

What is a patient portal in healthcare?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.Sep 29, 2017

What is a standalone patient portal?

Standalone Patient Portals Standalone systems usually include more features and do not rely on sunk costs to keep their contracts. Additionally, third-party vendors are often more attentive to detail and offer a better user experience, but they are not without limitations.

How many patients use a patient portal?

FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

What should be included in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

Why is a patient portal important?

Patient portals provide the ability for patients to have 24-hour access to connect with their provider by reviewing patient health information (PHI), asking and answering questions, and reviewing notes, making the patient-physician relationship closer than ever.Dec 8, 2017

What is the difference between a patient portal and a Personal Health Record?

Traditionally, a Patient Portal is an extension of an EHR, EMR, or Hospital system. ... On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

What makes the patient portal different from the PHR?

A tethered PHR, as defined by the ONC, is an online interface tied to an EHR with which patients may view and sometimes interact with their health data. ... A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.Feb 17, 2017

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

What do patients want from a patient portal?

May 13, 2016 - Patient portals are an online website that is connected to the EHR, centrally focused on patient access to health data. These tools give patients a look into various data points, including lab results, physician notes, their health histories, discharge summaries, and immunizations.May 13, 2016

How patient portals are failing healthcare and our patients?

Even if a test result isn't recognizably negative, a portal presentation of an uninterpreted report can be painful to patients and certainly unproductive. A recent study found that nearly two-thirds of 95 patients who obtained test results via a portal received no explanatory information about the findings.Mar 21, 2019

What are the goals of the WPC?

Structure your responses in alignment with the WPC program’s goals using the following as headers (from STC 112): increasing integration among county agencies, health plans, providers, and other entities; increasing coordination and appropriate access to care; reducing inappropriate emergency and inpatient utilization; improving data collecting and sharing; achieving quality and administrative improvement benchmarks; increasing access to housing and supportive services; and improving health outcomes for the WPC population.

What is a waiver integration committee?

A Waiver Integration and Oversight Committee supported coordination between waver programs and partner agencies. Monthly Leadership and Clinical Care meetings with the COHS, Gold Coast Health Plan (GCHP) resulted in regular sharing of data, shared learnings, and alignment of care coordination with the health plan. Provider and partner outreach through more than 37 stakeholder presentations helped to promote the program and build a referral base for program enrollment.

What is ED utilization?

Data on ED and IP utilization collected and analyzed in collaboration with GCHP through 2 quarterly PDSA cycles resulting in actionable insights on the need for improved data sharing across hospital systems and strategies to support communications between WPC care coordination teams and other area hospital ED and hospital discharge case managers.

What is PDSA in WPC?

PDSA is a required component of the WPC program. The WPC PDSA Report template will be used for each PDSA that the LE is conducting. Summary and status reports are required components of your Mid-Year and Annual reports. Please attach all required PDSA documents and completed template demonstrating your progress in relation to the infrastructure, services, and other strategies as described in the approved WPC LE application and WPC STCs.Note: For the Mid-Year Report, submit information from January – June 30. For the Annual Report, submit information inclusive of all PDSAs that started, are ongoing, or were completed during the Program Year.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here.

General Enrollment FAQs

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

What is My Portal (Patient Portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like access to My Portal (Patient Portal). The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an email invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.