vcumedical patient portal

Can I still use my VCU Health view-only access?

Even if you previously used the My VCU Health Patient Portal, you need to create a new MyChart account. However, My VCU Health view-only access will still be available to review previous messages, appointments, prescriptions, and other information in the My VCU Health portal. Thank you for your patience as we make this transition.

What is the new patient portal at VCU?

Important update – VCU Health has a new patient portal, MyChart. Effective December 4, 2021: MyChart is the new patient portal. Starting December 4, 2021, all patients need to register for a MyChart account.

What medical records are available at VCU?

Medical records include, but are not limited to a patient's medical history, test results, office visit notes, discharge summary, and operative reports of treatments and medical services. The VCU Health Department of Health Information Management can provide you with copies of your medical records related to care at a specific facility.

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MyChart | VCU Health

Patient Portal Login

MyChart - Login Page

MyChart - Login Page

VCU Health Patient Portal Now Powered by MyChart

With expanded digital capabilities by MyChart, our powerful patient portal tool will track your personal health information, more efficiently than ever.

Safe and Secure Personal Health Information at Your Fingertips

Completely secure to protect your privacy, our patients have quick and easy access to everything you need to know about your health – all at your convenience from any digital device.

One Patient Portal Across All VCU Health Facilities

With easier access to personal health information across all VCU Health facilities, we have a new patient portal tool – with more of the capabilities that patients need.

Find the Right Type of Care

Finding the right type of care should be easy - from the comfort of your home. With MyChart, patients can find urgent care quickly, make appointments easily and complete appointment registrations ahead of time.

Pay My Bill

Paying your medical bills shouldn’t be difficult. Our bill pay guide will make bill paying more convenient, and MyChart offers the ability to set up payment plans.

Medical Records and Test Results

With MyChart, you can view test results and request medical records as soon as they become available, rather than waiting for a phone call or letter from your provider.

Quick Access to Your Health Information – Anywhere, Anytime

Patients will have access to health information for themselves and their family - MyChart data is all in one place.

Make and Manage Appointments Online

With 24/7 access to your personal health information, our patients can schedule and manage appointments – at their convenience.

Request and Refill Prescriptions

Don’t let empty prescription bottles surprise you – request a prescription renewal through MyChart. You can also send questions to your health care team about specific medications.

Easily Request Medical Records

MyChart gives you the ability to quickly complete a medical record request form - all online. With everything in one place, you can review all requests over time in your MyChart Requested Records section.

Find the Right Health Care for You

Nothing is more important for your health than getting to the right doctor – at the right time. MyChart allows you to find a provider – or a specialist for specific healthcare needs. Search for providers by name, specialty or location.

Connect and Communicate with Your Care Team

People have questions before or after appointments, so MyChart provides robust communication tools to connect and communicate with your care team. Just send a question, and your provider will get back to you with answers.

Understand Billing and Insurance Information

MyChart has convenient access to balances, charges and recent payments. You can even use paperless billing for easier and more sustainable payment options.

Pay a Bill

As we transition to system-wide health records with MyChart, you may have questions about your bill from specific VCU Health service areas. Please use these link to pay bills through MyChart or visit the respective website for information on how to pay your bill:

How to Pay a Bill with MyChart

Bill paying is easy with MyChart. We’ll take you through the steps from start to finish – and help you get set up with your billing preferences such as paperless billing or automatic payments.

Understand Billing and Insurance Information

MyChart has convenient access to balances, charges and recent payments. You can even use paperless billing for easier and more sustainable payment options.

Do you have bill pay questions?

If you have questions about paying a bill or setting up your MyChart account, get answers from our Bill Pay FAQs or our Help Center.

About Medical Records

Medical records include, but are not limited to a patient's medical history, test results, office visit notes, discharge summary, and operative reports of treatments and medical services. The VCU Health Department of Health Information Management can provide you with copies of your medical records related to care at a specific facility.

Request Patient Medical Records Online

You can use VCU Health MyChart patient portal, our secure, online portal for your health information. Your health information is available to view, download, transmit, and print documents.

Request Patient Medical Records by Mail or Fax

Download the authorization form for the facility from which you are requesting records. If you received care at the following hospitals, please visit the respective website for information on how to obtain your medical record: