vcu health patient portal login

What is the new patient portal at VCU?

Important update – VCU Health has a new patient portal, MyChart. Effective December 4, 2021: MyChart is the new patient portal. Starting December 4, 2021, all patients need to register for a MyChart account.

Can I still use my VCU Health view-only access?

Even if you previously used the My VCU Health Patient Portal, you need to create a new MyChart account. However, My VCU Health view-only access will still be available to review previous messages, appointments, prescriptions, and other information in the My VCU Health portal. Thank you for your patience as we make this transition.

How do I contact VCU Health for medical emergencies?

To speak with one of our virtual urgent clinic providers between 8 a.m. and 11 p.m., sign up for VCU Health Anywhere. If you’re having a medical emergency, please call 911. In these videos, patients with a variety of medical concerns describe the positive experiences they have had at VCU Health during the pandemic.

What is the VCU Health MyChart app?

Download the VCU Health MyChart app to get easy access to your health information in one place. The free app allows you to: MyChart provides single account capabilities to manage health information for all your family members. You can invite someone to a group, or your healthcare provider can connect accounts for easier and more convenient access.

VCU Health Patient Portal Now Powered by MyChart

With expanded digital capabilities by MyChart, our powerful patient portal tool will track your personal health information, more efficiently than ever.

Safe and Secure Personal Health Information at Your Fingertips

Completely secure to protect your privacy, our patients have quick and easy access to everything you need to know about your health – all at your convenience from any digital device.

One Patient Portal Across All VCU Health Facilities

With easier access to personal health information across all VCU Health facilities, we have a new patient portal tool – with more of the capabilities that patients need.

Find the Right Type of Care

Finding the right type of care should be easy - from the comfort of your home. With MyChart, patients can find urgent care quickly, make appointments easily and complete appointment registrations ahead of time.

Pay My Bill

Paying your medical bills shouldn’t be difficult. Our bill pay guide will make bill paying more convenient, and MyChart offers the ability to set up payment plans.

Medical Records and Test Results

With MyChart, you can view test results and request medical records as soon as they become available, rather than waiting for a phone call or letter from your provider.

MyChart provides fast, easy access to your health information

Download the VCU Health MyChart app to get easy access to your health information in one place.

Are you a medical professional?

We are moving our EHR to Epic! EpicCare Link will replace Patient Keeper effective December 4, 2021.

How to access previous patient brochures?

To access the brochures, go to your previous appointment list: Click on the "Appt. Scheduling" tab, choose "View Appts.", then click on the "Previous" tab.

How to view lab results on Student Health?

Your Student Health provider may choose to post lab results to the Web Portal. Ask your provider which labs can be viewed. To view approved lab results, sign in to the Web Portal and click on "My Profile".

How to send a brochure to a patient?

During your clinic visit, your medical provider may send specific patient health brochures to you via the Portal. To access the brochures, go to your previous appointment list: 1 Click on the "Appt. Scheduling" tab, choose "View Appts.", then click on the "Previous" tab. 2 The brochures will be attached to the associated appointment under the "Documents" column on the far right.

How to access secure messages?

To access and/or respond to secure messages, simply log in to the Portal with your eID and password.

Where are the brochures attached to an appointment?

The brochures will be attached to the associated appointment under the "Documents" column on the far right.

Is email secure for student health?

Secure messaging through the Web Portal is the primary means by which Student Health providers contact their patients. Email contact is not considered secure and private. When a secure message has been sent, you will be notified by text and/or email to check your messages.

Can a medical provider send a brochure to a patient?

During your clinic visit, your medical provider may send specific patient health brochures to you via the Portal. To access the brochures, go to your previous appointment list:

What is EpicCare link?

EpicCare Link provides a more transparent flow of information between VCU Health and community providers and covers all our services and locations.

Does your practice use Epic as its electronic health record?

If so, you do not need to register for EpicCare Link – you’ll have access to the same information via EpicCare Everywhere.