valley hospital patient information

by Jaylin Kris Sr. 4 min read

Patients and Visitors | Valley Health System

2 hours ago Main Number / Patient Information 702-388-4000 Registration for Surgery 702-369-7710 Billing Office (please have your account number available) 866-823-4250 Emergency 702-388-4500 … >> Go To The Portal


What kind of information can I retrieve from Valley Hospital?

Retrieve Valley Hospital-related medical information such as lab results, diagnostic imaging results, medications received while in the hospital, and a record of appointments for hospital services. You'll be asked at the time of your registration if you would like to sign up.

How do I contact the Valley Medical Group patient portal?

Email us at p ortalfeedback@valleyhealth.com. Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more. Have questions about using the Valley Medical Group patient portal? Watch our quick video.

Is Oak Valley Hospital District responsible for patient and visitor personal belongings?

While Oak Valley Hospital District is not responsible for patient and visitor personal belongings, we try to return lost items to their owners. To file a lost items report, please contact the Administration Department at 209-847-3011. At the time of pre-registration, a billing account will be set up in your name.

What is the WCAG link for the valley patient portal?

For The Valley Hospital Patient Portal: The WCAG link (Web Content Accessibility Guidelines) is a text-only version of the Patient Portal that allows patients with certain disabilities to more easily navigate and access their health care data. Valley is committed to providing rapid access to your healthcare records and results.

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What is Valley Medical Group's Patient and Family Advisory Council?from vmgma.com

This is a group of concerned patients and their supporters who will meet quarterly to provide us with ideas, advice, and feedback about the care we provide. It is our hope that with your involvement and engagement, we can make the experience of getting care at VMG easier, safer, and more useful for you and those you love. If you are interested in serving, please click on the Patient and Family Advisory Council tab in the purple banner on the top of our web page vmgma.com or email pfac@vmgma.com.

What level is Valley Medical Group?from vmgma.com

Valley Medical Group (VMG) has been certified by the National Committee for Quality Assurance as a Level III Patient - Centered Medical Home.

What is primary care at VMG?from vmgma.com

At VMG, you select a primary care practitioner as your first stop for any preventative or acute care. Your primary care practitioner will, over time, get to know you and your family, your preferences and values for medical care, and be in the best position to provide education, support, encouragement, and care whenever necessary.

When will masks be required at Valley Medical Group?from vmgma.com

Masks/face coverings will continue to be required for both vaccinated and unvaccinated individuals at all times at Valley Medical Group effective May 29,th in accordance with the order by the Governor of the Commonwealth of Massachusetts.

When will Valley Medical Group lab results be released?from vmgma.com

Finally, as of October 1, 2021, all laboratory and pathology results performed at Valley Medical Group laboratories will be made available to you on the portal at the same time they are released to your provider. We think this information belongs to you and expect this will improve how quickly you get your results, and will serve as a safeguard to be sure you know what is going on with your health.

Is Valley Medical Group racially responsive?from vmgma.com

Valley Medical Group, for its part, has committed to a Climate Survey and Interrupting Racism trainings for our whole staff to root racism out of public health and provide culturally sensitive and proactive, racially responsive care to all our patients.

Where to park in the hospital?

To enter through the front entrance off Shadow Lane, visitors are encouraged to park in the lot north of the hospital, on the northwest corner of Shadow and Pinto Lanes.

Why do nurses have visiting hours?

Visiting hours are established to provide time for staff to care for patients and for patients to rest. However, should established times pose a problem for you, a nurse may be able to assist in providing alternative times.

Why have we revised our visitation policies?

Consistent with community efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones.

Why is it important to wash your hands in a hospital?

Because of our concern for our patients, visitors and staff, we use special care to prevent the spread of germs in the hospital. It is important that everyone wash their hands thoroughly whenever they enter or leave a patient room. Hand sanitizers are also located throughout the hospital for public use.

What is the best phone number to call for a medical emergency?

If you are having a medical emergency, call 9-1-1. Refresh your screen to get the latest wait time. For the most accurate wait time, call the hospital.

Where is the gift shop in the hospital?

The gift shop is located on the first floor near the front entrance and features assortment of gifts, plants, reading materials, snacks, stamps and some personal items. You may contact the gift shop at 702-388-4959 to place a gift order for a patient. As a reminder, fresh flowers are not permitted in the intensive care units.

Is the hospital cafe open?

Our café is open daily with a variety of entrees, salads and snacks. Vending machines are located throughout the first floor of the hospital, and our Gift Shop includes an assortment of snacks.

How to contact a physician at Spring Valley Hospital?from springvalleyhospital.com

If you need a surgeon or other physician at Spring Valley Hospital, call our free physician referral service at 702-388-4888 or search for a physician online.

What type of surgery does Spring Valley Hospital perform?from springvalleyhospital.com

In addition to standard open surgery, surgeons at Spring Valley Hospital have special expertise in laparoscopic or minimally invasive surgery and robotic surgery, which is also a minimally invasive technique.

What technology is used in Spring Valley Hospital?from springvalleyhospital.com

Surgeons at Spring Valley Hospital are using the da Vinci technology for these procedures:

What is the best phone number to call for a medical emergency?from springvalleyhospital.com

If you are having a medical emergency, call 9-1-1. Refresh your screen to get the latest wait time. For the most accurate wait time, call the hospital.

What is enhanced recovery?from springvalleyhospital.com

The Enhanced Recovery program helps you recover quicker and reduces the chance of any complications after surgery.

How many visitors are allowed per patient?

Two visitors are permitted per patient. No children under 12 are permitted, unless approved by patient care services leadership. No visitors are allowed for patients with COVID-19, except for clergy and for patients who are at end-of-life.

What to do if you have additional questions about LVHN?

If you have additional questions or have a special request during your visit, please speak with any LVHN employee. We are here to help you.

How many visitors are allowed in LVHN waiting rooms?

In all LVHN surgery waiting rooms, two visitors are permitted per patient. Visitors are being seated at least six feet away from one another. Visitors are encouraged to use the EASE app, which sends real-time updates to loved ones. Visitors who drive patient for surgery are asked if they are willing to leave their phone number and go to another location so they can be called when the patient is ready for discharge.

What is pastoral care at Lvhn?

Pastoral care services also are available at each LVHN hospital to support and attend to patients’ diverse spiritual needs.

How many parents can stay at the bedside of a pediatric hospital?

Pediatric areas, including Children’s ER, pediatric intensive care unit (PICU) and pediatric inpatient unit: Two parents/guardians may remain at the bedside at all times. One additional, designated support person is allowed at the bedside from 9 a.m.-8 p.m. Children under age 12 may not visit.

What time can you visit the hospital?

Visitors are allowed from 9 a.m. to 8 p.m. Exceptions may be considered and approved by patient care services leadership.

How many support adults can a parent/guardian visit at a time?

Exceptions may be considered and approved by patient care services leadership. Neonatal intensive care unit (NICU): Parents/guardians may designate up to four support adults who may visit one at a time with a parent/guardian in attendance from 9 a.m.-8 p.m.

What is the phone number for Oak Valley Hospital?

If you have any questions regarding the Oak Valley Hospital District’s financial policies, your ability to pay, or related concerns, call your pre-registration representative at 209-848-4139.

What items are considered a loss in the hospital?

This includes jewelry, watches, cash, credit cards, wallets, purses, cameras, cell phones, laptops, or any other items that would be considered a loss if misplaced.

What is registration area in a hospital?

Registration areas in the main hospital are designated for emergency care, laboratory, imaging (radiology), infusions services and surgery. Please click here to see our map that provides entrance designations for each location.

How long does it take to get a bill from a hospital?

You will receive a bill within 10 days of leaving the hospital.

Is Oak Valley Hospital District responsible for lost items?

Lost Items. While Oak Valley Hospital District is not responsible for patient and visitor personal belongings, we try to return lost items to their owners. To file a lost items report, please contact the Administration Department at 209-847-3011.

Do you get a refund if you check in at a hospital?

When you arrive at the hospital to check in for service, please be prepared to pay the difference, if any, between your verified insurance benefits and the estimated charges for your services. Your actual charges may be more or less than the estimated charges. If they are less, you will receive a refund.

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