vail health patient portal

What is Vail Health’s new online patient appointment portal?

Patient Portal The Vail Health Patient Portal is a secure online website that gives you convenient, 24-hour access to personal health information. Not enrolled? Click and enroll at VailHealth.org/enroll Pay your bill - Accounts with an outstanding insurance balance will not appear on this patient portal.

How do I contact Vail Health customer service?

My Health Your health is important to Vail Health. Here are some quick links to get you quickly to the information that you need most. Patient Portal Estimate Cost Of Care Pre-Registration Planning Pay My Bill Online Financial Assistance

Why choose Vail Health?

Vail Health is a nonprofit, community health care system with locations in Eagle and Summit counties. Vail Health offers a 56-bed hospital, 24/7 emergency care, helipad, urgent care clinics, cancer care, breast centers, cardiovascular services, surgery, childbirth, physical therapy, internal medicine, endocrinology, and more.

What happens if I Can’t afford to pay my Vail Health Bill?

If you got your test at one of our free COVID testing sites, your results will be available in the Vail Health Patient Portal within 48 hours if you are 18 years old or older. If you are under 18 years old, your results will be communicated via phone call.

What is VAIL health?

Vail Health provides financial assistance on a sliding scale to individuals with an annual household income up to 500% of the Federal Poverty Guidelines.

How long does it take to pay VAIL health bill?

If you are unable to pay your bill in full, please call (833) 270-4530 set up a payment plan. Bills are expected to be paid within 12 months.

What is co-insurance in health care?

In some health care plans, co-insurance is called "co-payment.". Co-insurance is often specified by a percentage. For example, the employee pays 20 percent toward the charges for a service and the employer or insurance company pays 80 percent. I'm a Medicare patient.

Who is responsible for paying a patient's bill?

The Guarantor is the person who is financially responsible to pay the patient's bill. If the patient is a child, the responsible party may be the child's parent or legal guardian.

What is a pre-authorization?

A pre-authorization is an approval by one's insurance company for the policy holder or dependent to receive hospital services or be admitted to a hospital. Pre-authorization should be sought according to your policy prior to receiving services or admittance in order for services to be covered by the insurance company.

What is a copay?

Copayment or Copay. A predetermined payment amount that is paid by a patient at the time of receiving services. For example, you may have a $25 copay every time you see your primary care physician, a $10 copay for each monthly medication and a $250 copay for an emergency room visit.

What is an EOB?

Explanation of Benefits (EOB) An EOB is a statement from your health insurance provider describing what costs it will cover for medical care or products you’ve received. The EOB is generated when your insurance company has completed processing the claims for the services you received.

Login to MyChart

Don’t have a MyChart account? Watch the videos below to see how to create an account:

My Care Notes

Stormont Vail Health has launched a new feature on MyChart, My Care Notes, which gives you quick access to notes taken by your health care professional during your visits and appointments. We believe in transparency and building trust so you can engage in your healthcare decisions and have the information you need to take control of your health.

Find Care Now

Stormont Vail Health has launched a new feature on MyChart, Find Care Now, which is an application that works like a call ahead seating for our Cotton O’Neil Express Care Locations.