What do you need to know about VA health benefits?
Pharmacy Refill your VA prescriptions, track delivery, view a list of your VA medications and other details. Read More Appointments Keep track of your upcoming VA medical appointments and get email reminders. Read More Messages Communicate securely online with your VA health care team and other VA staff about non-emergency information or questions. Read More
What information is accessed through patient portal?
A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.Sep 29, 2017
What are the cons of a patient portal?
Con: Difficult patient buy-in The most frequently reported downside to patient portals is the difficulty providers often face in generating patient buy-in. Although providers are generally aware of the health perks of using a patient portal, patients are seldom as excited about the portal as they are.Feb 17, 2016
How does the VA measure patient satisfaction?
The VA uses the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) family of surveys to measure patient experiences. CAHPS was developed by the Agency for Healthcare Research and Quality (AHRQ) and is considered the industry standard for measuring patient experiences.
What is the difference between EHR and patient portal?
As EMRs have matured, many have offered Patient Portals – web-based ways in which patients can view some of the information contained in their physician's EMR. When a Patient Portal is added to an EMR, it is often then called an EHR. Patient Portals are populated by EMR data, and not updatable by the patient directly.Jul 28, 2009
Why do patients not use patient portals?
The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019
What safeguards are in place for patient portals?
Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.
What is the VA Shep survey?
HCAHPS is a national, standardized survey of hospital patients. The VA SHEP survey asks a random sample of recently discharged patients about important aspects of their hospital experience.Dec 1, 2021
What percentage is patient satisfaction with the VA?
82 percentThis is not the first study to report improving patient satisfaction with VA healthcare. In October 2019, a survey from the Veterans of Foreign Wars (VFW) found that 82 percent of veterans are satisfied with the agency's healthcare offerings, including care access.Jul 23, 2020
What is the Cahps survey?
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences with health care.
What makes the patient portal different from the PHR?
The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012
Is a PHR the same as a patient portal?
A PHR that is tied to an EHR is called a patient portal. In some but not all cases you can add information, such as home blood pressure readings, to your record via a patient portal.
What's the main difference between a PHR and an EHR?
What's the Difference? Whereas an electronic health record (EHR) is a computer record that originates with and is controlled by doctors, a personal health record (PHR) can be generated by physicians, patients, hospitals, pharmacies, and other sources but is controlled by the patient.
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Do I need a new account?
To access My VA Health, you may continue to sign in via myhealth.va.gov or VA.gov. However, you must have a Premium My HealtheVet account, Premium DS Logon Account or an ID.me account.
Which web browser should I use?
VA.gov, where you access My VA Health, is not currently compatible with Internet Explorer, which may be the default browser your device uses to access the internet. For the best patient portal experience, VA recommends using one of the following browsers:
How can I refill my prescriptions?
You can quickly refill your medication by clicking on the “ Pharmacy ” tab in My VA Health.
Sign in Changes
Try our new sign in process today to see how we’re changing it to make things easier and safer to use different VA websites. In a few weeks, everyone will need to use it. Learn more.
Choose a secure VA Partner
Use your existing Premium DS Logon, ID.me* or Premium My HealtheVet account to sign in to access and manage your health care and VA benefits. You can easily switch between My HealtheVet and VA.gov by signing in once with your existing Premium DS Logon, or ID.me or Premium My HealtheVet account.
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MyVHC offers one convenient and secure patient portal servicing our patients at Virginia Hospital Center, Virginia Hospital Center Physician Group and Arlington Pediatric Center!
Have Questions?
For more information, please visit the Frequently Asked Questions page.