utse patient portal

by Mrs. Vallie Schinner 6 min read

MyChart - Login Page

5 hours ago Communicate with your provider Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your provider's comments within days >> Go To The Portal


How do I get access to the UT patient portal?

Ask your physician’s office or Patient Registration to register you. Call Patient Registration at 865-305-9501 and request an invitation to the Patient Portal. Request portal access online. You will receive an email invitation from UT Medical Center. Follow the instructions in the email.

How do I connect my UT Medical Center healthelife portal to Apple?

Watch the tutorial video below to connect your UT Medical Center HealtheLife Portal and Apple Health app on your iPhone. Ask your physician’s office or Patient Registration to register you. Call Patient Registration at 865-305-9501 and request an invitation to the Patient Portal. Request portal access online.

Why choose UT Southwestern Medical Center?

For seven decades, UT Southwestern Medical Center has been healing and curing patients and advancing the cause of medicine. We offer a variety of resources to help patients prepare for their visit, assist while they’re in our hospitals and clinics, and support them after they’ve gone home.

How do I contact UT Southwestern for patient support?

For assistance please call 214-633-4700 or email GuestServices@utsouthwestern.edu. UT Southwestern offers a variety of support services to help patients while they’re in our hospitals and clinics, and even after they’ve gone home; these include: Clinical research is medical research that involves people like you.

How does Hello Patient work?

Hello Patient works with the MyChart app on your smartphone to assist with the arrival and check-in process for your appointment. Hello Patient uses geographical location information to allow you to check in once you’ve arrived at your provider’s building. To use Hello Patient, you must have the MyChart mobile app installed on your smartphone.

Can you see results of unreleased tests on MyChart?

Results of unreleased tests will be communicated to you by your ordering provider. There are a number of tests whose results are stored in ancillary systems, which cannot be displayed through MyChart. You will have to contact your provider's office for those results.

Can I change my password at UT Southwestern?

Yes, you can. Please keep your password confidential, and do not share it with anyone else. You can change your password online at any time by logging into MyChart and selecting the "Change password" option under the My Account section. Your password is not known by anyone at UT Southwestern. I forgot my password.

The future of medicine in the palm of your hand

UT Southwestern’s patient care app – UTSWMyCare – helps you easily manage your health and stay connected to UTSW and your provider, all in a secure and safe environment.

Special Features Unique to the UTSWMyCare App

To make your experience with UT Southwestern even more convenient, and consistent with our reputation for innovation, we’ve added three distinguishing features to the UTSWMyCare app that are not typically found on other health system apps.

Streamlined video visits

You can use UTSWMyCare for every aspect of your video visit with a UTSW provider: Seamlessly check in for your appointment, visit with your provider, and complete follow-up scheduling if needed – all in the app. Have your visit from home, your office, or wherever you may be.

Wayfinding assistance

If your visit is in person on our campus, UTSWMyCare has a navigation feature that offers turn-by-turn visual directions from the parking garage to the front desk of your doctor’s office and back to your parking spot.

Shuttle and ride-share services

For those who prefer a ride-sharing service rather than driving to their appointment, Uber and Lyft can be accessed within the app to request a ride to any UT Southwestern location. Intra-campus shuttle routes are also displayed on the app to help you get to any other appointments while on campus.

Simple, Convenient, and Always Available

UTSWMyCare is simple to use, highly convenient, and always available. With the app, you have 24/7 access to the resources you need to manage your health – all in one place and all accessible with your smartphone.

Connected to MyChart, Too

MyChart – our electronic patient portal – is included in the UTSWMyCare app, so all the things you normally do on MyChart can be done through UTSWMyCare, too. Access your records, schedule appointments, request prescription refills, pay your bill, and more.