ut uhs appointment patient portal

How do I make an appointment with a UHS provider?

Use the MyUHS portal to schedule an appointment. Enter MyUHS schedule an Appointment By Phone Call the UHS Appointment Line Monday through Friday from 8 a.m. to 5 p.m. 512-471-4955 Unsure if you need an appointment? Call the Nurse Advice Line. (512) 475-6877 (NURS) UHS Visits and COVID-19 For patient and staff safety:

How do I get access to the UT patient portal?

Tel. 512-475-6877 (NURS) Learn More MyUHS Patient Portal Schedule and review appointments online, get lab results, complete required forms, make updates to your profile and communicate with UHS staff. Go to MyUHS Charges and Insurance The patient responsibility for most office visit charges is $10.

How can I get help with healthcare services at UT?

Ask your physician’s office or Patient Registration to register you. Call Patient Registration at 865-305-9501 and request an invitation to the Patient Portal. Request portal access online. You will receive an email invitation from UT Medical Center. Follow the instructions in the email. Works With Apple Health. Connect to Your Health ...

How do I get in touch with a UHS nurse?

University Health Services (UHS) is here to provide optimum health care to every student, faculty and staff at UTC. Our staff of nurse practitioners provides services including visits for acute and chronic illnesses, physical exams, screenings, immunizations, lab services, TB skin testing and allergy shots. Students are not charged for office visits.

What is the number to call for UHS?

If you need assistance please contact the Nurse Advice Line at (512) 475-6877 (NURS) Find out what to do in a non-emergency situation while UHS is closed. For severe or potentially life-threatening medical or mental health emergencies. call 911 or go to a local hospital emergency room.

When will we be able to access medical records?

Beginning April 5 we will be making it easier for you to access your medical record. This is due to a new provision in the law called the 21st Century Cures Act.

HealtheLife Patient Portal

The HealtheLife Patient Portal (formerly known as IQHealth) allows you to easily access lab and test results in your electronic medical record. It’s also how we will communicate with you about important health information.

Works with Apple Health

HealtheLife offers the ability for you to securely connect to your mobile health app (s). Email patientportal@utmck.edu with questions.

Are you a student coming to campus?

Please email UHS-HIM-Registration. Please include your UMID number, date of birth and a local address.

To restore your account

If you forgot your username or password, go to MyUofMHealth.org and click the Forgot Username? or Forgot Password? links. To submit a request, you will need your medical record number (MRN), which you can get by calling the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm).

To get help

If you have other problems with portal access, call the Patient Portal Help Desk at 734-615-0872 (7:30 am - 4 pm).

There's an app for that!

In your app store, select the " MyChart by Epic " app, then choose " MyUofMHealth ." Once you have the app, sign in with your patient portal log-on and password. Please note that documents such as records and letters cannot be viewed via the app.

What can I do with a portal account?

MyUofMHealth.org is a secure patient portal that allows UHS patients to:

Proxy access is available through the portal as follows

For patients 11-17 years old: Full access is available, but account is granted based on need as determined only by a provider

1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

How to contact UMass nursing?

After hours, call 413-577-5229 for health advice from a nurse. For urgent, non-life-threatening situations that cannot wait for an appointment, you may proceed to UHS.

Is UHS open by appointment?

UHS serves UMass Amherst students, faculty and staff, along with their spouses, domestic partners and dependents. We are open by appointment only. Due to COVID-19, we no longer offer walk-in care. In-person and telehealth appointments are available, including same-day appointments. Face coverings are required while at UHS.