ut southwest patient portal

How do I contact UT Southwestern for patient support?

If you are experiencing a medical emergency, dial 911 or go to the nearest emergency room. If you need an urgent appointment or have an urgent question, please call your provider’s office. Do you need help using MyChart? Please submit a request form HERE or you may call the MyChart Helpline at 214-648-8888 8 a.m. to 5 p.m. Monday through Friday.

How do I get access to the UT patient portal?

You can access MyChart directly or through UT Southwestern’s new patient care mobile app – UTSWMyCare. The UTSWMyCare app is all about your care. With our app, you can do all the things you normally do on MyChart, plus enjoy streamlined video visits, get wayfinding assistance, access shuttle and ride-share services, and more.

What support services does Utut southwestern offer?

Patient Assistance Office UT Southwestern Medical Center 5323 Harry Hines Blvd. Dallas, TX 75390-8831 Make an Appointment 214-645-8300 Request Online Patient Resource Guide Download the Patient Resource Guide (PDF), an overview of the amenities, services, and clinics at UT Southwestern. Pay Your Bill Online

Can UT Southwestern Medical Center at Dallas release my medical records?

The University of Texas Southwestern Medical Center 5323 Harry Hines Blvd. , Dallas , Texas 75390 Phone 214-648-3111 Institutional Resume • Student Mental Health Resources

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Welcome to your Patient Portal Get started by verifying your access code , which you can find in the email, text, or print-out your provider gave you. Access Code

Can I change my password at UT Southwestern?

Yes, you can. Please keep your password confidential, and do not share it with anyone else. You can change your password online at any time by logging into MyChart and selecting the "Change password" option under the My Account section. Your password is not known by anyone at UT Southwestern. I forgot my password.

How does Hello Patient work?

Hello Patient works with the MyChart app on your smartphone to assist with the arrival and check-in process for your appointment. Hello Patient uses geographical location information to allow you to check in once you’ve arrived at your provider’s building. To use Hello Patient, you must have the MyChart mobile app installed on your smartphone.

Does MyChart have a password?

No, your activation code is not your MyChart Username or password. You will use this code only once to log into MyChart for the first time. (The code will expire after you have used it or after 60 days). During your first MyChart session, you will create your own unique MyChart Username and password.

The future of medicine in the palm of your hand

UT Southwestern’s patient care app – UTSWMyCare – helps you easily manage your health and stay connected to UTSW and your provider, all in a secure and safe environment.

Special Features Unique to the UTSWMyCare App

To make your experience with UT Southwestern even more convenient, and consistent with our reputation for innovation, we’ve added three distinguishing features to the UTSWMyCare app that are not typically found on other health system apps.

Streamlined video visits

You can use UTSWMyCare for every aspect of your video visit with a UTSW provider: Seamlessly check in for your appointment, visit with your provider, and complete follow-up scheduling if needed – all in the app. Have your visit from home, your office, or wherever you may be.

Wayfinding assistance

If your visit is in person on our campus, UTSWMyCare has a navigation feature that offers turn-by-turn visual directions from the parking garage to the front desk of your doctor’s office and back to your parking spot.

Shuttle and ride-share services

For those who prefer a ride-sharing service rather than driving to their appointment, Uber and Lyft can be accessed within the app to request a ride to any UT Southwestern location. Intra-campus shuttle routes are also displayed on the app to help you get to any other appointments while on campus.

Simple, Convenient, and Always Available

UTSWMyCare is simple to use, highly convenient, and always available. With the app, you have 24/7 access to the resources you need to manage your health – all in one place and all accessible with your smartphone.

Connected to MyChart, Too

MyChart – our electronic patient portal – is included in the UTSWMyCare app, so all the things you normally do on MyChart can be done through UTSWMyCare, too. Access your records, schedule appointments, request prescription refills, pay your bill, and more.