ut family practice jackson patient portal

How do I get access to the UT patient portal?

Enter your username and password below to log on to your patient portal. You'll be able to check test results, get office visit summaries, schedule an appointment, and send a question to the office staff through the portal. YourHealthFile Patient Login. Login.

What is Utut family medicine?

865-305-9501 Find a Doctor Three Ways to Register Ask your physician’s office or Patient Registration to register you. Call Patient Registration at 865-305-9501 and request an invitation to the Patient Portal. Request portal access online. You will receive an email invitation from UT Medical Center. Follow the instructions in the email.

How do I connect my UT Medical Center healthelife portal to Apple?

Patient Portal Patients are able to view lab, radiology, and pathology results*, medications, and immunizations, in addition to requesting appointments, downloading documents and maintaining personal information on the MyJacksonHealth Patient Portal.

How do I make an appointment at Utut family medicine?

UT Family Medicine helps improve the health and well being for Midsouth residents through quality patient care, education and community outreach. Our board-certified and board-eligible physicians and advanced practice practitioners provide comprehensive care to individuals and families at local healthcare facilities and in the community.

Mission Statement

Serve the primary health needs of our patients with consistency, integrity, and respect. To be our patients’ advocate.

Our Congratulations to Drs. David Maness and Gregg Mitchell!

Dr. Maness was selected by the University of Tennessee College of Medicine medical students as a recipient of the 2020 Family Medicine Attending Golden Apple Teaching Award .

HealtheLife Patient Portal

The HealtheLife Patient Portal (formerly known as IQHealth) allows you to easily access lab and test results in your electronic medical record. It’s also how we will communicate with you about important health information.

Works with Apple Health

HealtheLife offers the ability for you to securely connect to your mobile health app (s). Email patientportal@utmck.edu with questions.

What is MyJacksonHealth?

MyJacksonHealth is a private web portal designed for you to access your personal medical information, making it easy to stay connected and manage your health.

How do I sign up?

During your registration or discharge, simply provide us with your email address. You will receive instructions in an email invitation within 24 hours of enrolling.

How do I create my account after enrolling?

Simply click on the link provided in the invitation email to verify your personal information.

What if my health information is inaccurate?

You can contact your health provider or hospital for an amendment form.

How is my information protected?

MyJacksonHealth uses industry-verified security technology to keep your records safe.

What health information can I download?

You may download any files located in the “Discharge Summary Packet” section of the portal.

Financial Policies

Our office is committed to providing quality and cost‐effective healthcare to our patients. It is essential that you understand what services are covered by your insurance plan and obtain all authorizations prior to your appointment. Your doctor may recommend services he/she feels are beneficial but may not be covered by insurance.

Preventive Care Services

Your health plan may not provide benefits for preventative services. It is important you determine if your plan offers benefits for this service and their guidelines for it. We use industry standard codes and guidelines to submit insurance claims based on the encounter and documentation in the medical record.

Billing Policy

We will send a statement (to the billing address you provide) notifying you of any balances you may owe. If you have any questions or dispute the validity of any balance, it is your responsibility to contact our billing office within thirty (30) days after the receipt of the initial statement.

Is there a fee to use MyUTHealth?

MyUTHealth is a free service offered to patients beginning May 8, 2021.

When can I see my test results in MyUTHealth?

Your test results will be released to your MyUTHealth account as soon as they are available.

If some of my health information on MyUTHealth is not correct, what should I do?

Your MyUTHealth information comes directly from your electronic medical record at your doctor’s office. Ask your doctor to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record each visit.

If I send a message to my doctor or nurse, when can I expect a reply?

You will generally receive an answer within 1-3 business days. Please note MyUTHealth should not be used for urgent situations. For medical emergencies requiring immediate attention, please dial 911 or go to the nearest medical facility.

Can my spouse and I share one MyUTHealth account?

Due to the sensitive nature of medical information, each adult must establish their own MyUTHealth account. While spouses cannot share one account, they can grant proxy access.

I forgot my password. What should I do?

You may email helpdesk@myuthealth.org to request a new, secure password. You may also click the “Forgot password” link on myuthealth.org to reset your password online.

Where can I update my personal information (e.g., home address, email, or change my password)?

Log into MyUTHealth and from the left menu, go to the Preferences section and select the appropriate option.