using the patient portal

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

Full Answer

How do you set up a patient portal?

Feb 04, 2022 · A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal. Many providers now offer patient portals. For access, you will need to set up an account.

What can I do on the patient portal?

Jun 06, 2016 · Patient portals provide patients access to selected health information from their health care organization’s EHR, including medications, discharge summaries, lab results, immunizations, and allergies [1].

What are the advantages of patient portal?

The patient portal has a handy tool called "Daily Check-in", this allows patients to directly tell their Care Manager/Doctor how they are feeling on that particular day without having to make a phone call. If used correctly, the daily check-in can give a patient's care team an inside look into a patient's life and wellbeing on a daily basis.

What are the benefits of a patient portal?

Using the Patient Portal. How to Activate the Patient Portal. How to Schedule An Appointment on the Patient Portal. How to Send Your Provider a Message on the Patient Portal. Welcome to the Patient Portal at Petaluma and Rohnert Health Centers from Petaluma Health Center on Vimeo. Cómo Pagar su Factura en el Portal del Paciente.

How do you use patient portals?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.Aug 13, 2020

What are the benefits of using a patient portal?

The truth is, there are a lot of benefits to using a patient portal for providers.Better Patient Communication. ... Streamline Patient Registration and Administrative Tasks. ... Greater Focus on Patient Care. ... Better Patient-Physician Relationships. ... Improve Clinical Outcomes. ... Optimize Medical Office Workflow.Dec 8, 2017

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

What is the meaningful use program?

'Meaningful Use' is the general term for the Center of Medicare and Medicaid's (CMS's) electronic health record (EHR) incentive programs that provide financial benefits to healthcare providers who use appropriate EHR technologies in meaningful ways; ways that benefit patients and providers alike.

What is the goal of hie?

Electronic health information exchange (HIE) allows doctors, nurses, pharmacists, other health care providers and patients to appropriately access and securely share a patient's vital medical information electronically—improving the speed, quality, safety and cost of patient care.Jul 24, 2020

What are the risks of a patient portal?

Some of these risks include: reliance on the patient portal as a sole method of patient communication; patient transmission of urgent/emergent messages via the portal; the posting of critical diagnostic results prior to provider discussions with patients; and possible security breaches resulting in HIPAA violations.Mar 1, 2021

Why do some patients fail to participate in the use of the patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

What are the features of a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What are the best patient portals?

Top patient portal vendors include Allscripts, athenahealth, Cerner, and Epic.Cerner Corporation. ... READ MORE: Patient Portal Use Lagging Despite Strong Provider Support.CPSI. ... Epic Systems. ... InteliChart. ... MEDHOST. ... MEDITECH. ... RelayHealth.More items...•Apr 28, 2017

How do I make patient portal user friendly?

Another way to make using the portal easy is to include a link to the site every time you send a notification. Patients often get a notification that they have a message from their doctor, but the automatically generated message doesn't even say who is sending out the notification.

Completing the "Daily Check-In"

The patient portal has a handy tool called "Daily Check-in", this allows patients to directly tell their Care Manager/Doctor how they are feeling on that particular day without having to make a phone call. If used correctly, the daily check-in can give a patient's care team an inside look into a patient's life and wellbeing on a daily basis.

Viewing and Adding Daily Readings

If you have been enrolled in Remote Patient Monitoring, then your Care Manager should of gone over what readings you would like to keep track of. To view your readings page click the "Health Info" icon at the top of the screen or select the blue button labeled "View Health Info".

Downloading a Completed Care Plan Assessment

If you are a member of the Chronic Care Management Program it is possible that your Care Manager completed a "Care Plan" with you at some point. If you would like to view a copy of your Care Plan click the "Care Plan Report" button at the top of the page to the right of the "Health Info" icon.

Viewing Patient Assigned Devices

If your doctor has given you any cellular devices for you to track your daily Remote Patient Monitoring vitals they will be listed underneath the "Devices" section. Click the "Devices" icon to see which devices have been assigned to you.

Viewing Assigned Patient Task List

ThoroughCare is in the process of building the task list feature out, so currently there is nothing located on the "My Task List" page if you were to click on it. Check back in the future to see what you can do here!

Viewing My Schedule

If you would like to view your future call schedule, select the "My Schedule" icon at the top of the page.