usc keck school of medicine patient portal

by Lucas Schiller 3 min read

My USC Chart - Keck Medicine of USC

17 hours ago Conveniently access, view and pay your bill online. For technical support in completing your registration for the patient portal, please call (877) 621-8014. *Please do not use myUSCchart for urgent medical matters. If you are experiencing a health-related emergency, call 911 immediately. If you need immediate attention from your physician or ... >> Go To The Portal


Can Keck Medicine of USC provide medical records for me?

NOTE: Keck Medicine of USC clinics can only provide records for their own location to you, the patient. If you are a personal representative/legal guardian or need a more comprehensive record set, please contact one of the three hospital locations. If you need help completing the form, Medical Records staff will be able to assist you.

What is Keck School of Medicine known for?

Keck School of Medicine of USC | Leaders in medical education, research and patient care At the Keck School of Medicine of USC, we are dedicated to improving the quality of life for individuals and society by promoting health, preventing and curing disease, advancing biomedical research and educating tomorrow’s physicians and scientists.

How do I get a virtual visit from Keck medicine?

All Keck Medicine health care providers are credentialed to practice telehealth to ensure we can serve you as quickly and safely as possible. Call (800) USC-CARE (800-872-2273), and one of our representatives will help schedule your virtual visit with your doctor. Can I get a COVID-19 diagnostic test? Patients can access COVID-19 diagnostic tests.

How can I get my medical records from USC?

Our most popular method is through myUSCchart, our patient portal, but you also may obtain records through our HIPAA-compliant authorization form. Below are listed your rights as a patient to access your health information: Download USC’s Notice of Privacy Practices here. Please read the information below to review your options.

What are the safety precautions for a hospital?

We have implemented the following safety precautions: 1 Before entering our buildings, all patients, staff and doctors are screened for COVID-19 symptoms, including fever. They are all provided with a face mask, which must be worn. 2 Hand sanitizer is widely available, and we encourage its use. 3 Physical distancing practices are in effect, including in waiting areas and elevators. 4 In order to minimize time spent in the waiting area, we are scheduling more space between visits and registering patients via telephone. 5 Doctors and staff are using the proper PPE for all visits. These may include a mask, protective eyewear or a plastic face shield. 6 Our facilities are continuously cleaned and our clinical areas, including examination rooms, are thoroughly cleaned before and after all visits. 7 COVID-19 patients and dedicated care teams are isolated on separate floors, using exclusive walkways and elevators. 8 Preoperative patients undergoing high-risk procedures are tested for COVID-19 48-72 hours prior to their appointment. Any patient that tests positive will be rescheduled. 9 If a visitor has any fever, cough or shortness of breath, they will not be allowed to enter our buildings.

How to contact Keck Medicine?

Call (800) USC-CARE (800-872-2273), and one of our representatives will help schedule your virtual visit with your doctor. If playback doesn't begin shortly, try restarting your device.

Is the ETC open 24 hours a day?

The ETC is open 24 hours a day and staffed by either an emergency medicine or internal medicine physician. If you need immediate emergency care, please call 911 or visit the emergency room at USC Verdugo Hills Hospital or your local emergency department. Learn about our crisis level of care guidelines ».

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Visitor Guidelines

Our visitor guidelines maximize the safety of everyone who enters our hospitals and clinics.