urology austin patient portal not working

When will you contact me for patient portal support?

Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days . If you have a more urgent matter please call the office so we can assist you on any urgent matter.

What do I do if I’m having issues signing up/accessing the patient portal?

Thank you for using our patient portal. If you’re having issues signing up for or accessing the patient portal, please click this link to send us your name, office location and portal concern. Our staff will contact you sometime between Monday and Friday from 8AM to 5PM.

What do I do if I don't have a portal login?

Thank you! If you don’t have a portal login, contact any of our offices for assistance. If you don’t have a portal login, contact any of our offices for assistance.

When will I receive a response to my Patient Portal request?

Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days .

Doctors

Dr. Carl Bischoff – Dr. Bischoff’s patients will have a link sent directly to them.

Advanced Practice Providers

Drew Greene, PA-C – Drew’s patients will have a link sent directly to them.