urmc my patient portal

What is our patient portal?

Patient Portal. Our convenient and secure patient portal offers patients instant access to their personal health information. If you have questions or need assistance, contact us at …

What is a patient portal?

To protect your privacy, URMC employees receive privacy training and must adhere to HIPAA and other security requirements that include accessing the minimum amount of patient information necessary for that patient’s care. URMC privacy officers regularly audit …

What is the clinic patient portal?

After that date, for your records prior to March 5, 2022, please contact InfoRelease@URMC.Rochester.edu or (585) 275-2605. Already registered for MyChart? Access Your Account HERE! Need to Register for MyChart? Find everything you need to know HERE! Until March 4 you will be able to access the MyHealthInfo Patient Portal. After that date, the ...

How do I get access to my medical records?

MyChart, the UR Medicine online patient portal, provides you a way to more actively manage your health care. Whether you’re maintaining good health or managing a chronic condition, we want to make sure you have your most up-to-date medical information available to you.

What is medical record data?

1. As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan and all treatments given, including results of all test, procedures and therapies. NOT ALL of your Hospital medical record may appear on your MyChart.

Can emergency situations be submitted electronically?

Emergency situations requiring immediate attention should not be submitted electronically. Hospital will try to provide response to electronic inquiries. However, delays may occur based upon message volume, availability of staff, the complexity of the patient's condition, or technology disruptions.

Can I use MyChart on my computer?

Mobile Device Platform. In addition to viewing MyChart from your computer or laptop, you can also access MyChart via a mobile device such as an iPhone or Droid. The mobile application has most, but not ALL, of the MyChart functionality.

Does the Hospital endorse the information on the Web sites?

Hospital does not endorse and has not verified the accuracy of the information in/on these Web sites, and the patient should not rely on any of the information found on the Web sites for purposes of treatment or diagnosis. E-mail Privacy.

Is MyChart accurate?

However, if you believe any information displayed in MyChart is not accurate, you are encourage d to notify your health care provider at your next office visit or submit a customer service request. 3. Hospital reserves the right in the future to charge a fee for the use of MyChart.

What is a mychart?

MyChart: Immediate Release - A new initiative that makes all your medical notes and most testing results available via the UR Medicine MyChart application as soon as they are finalized. See our Immediate Release Frequently Asked Questions for more information.

How does Lucy work?

Organize all of your personal health information from multiple healthcare institutions into one personal health record, using Lucy. You also can use Lucy to electronically keep all your healthcare providers—from UR Medicine and beyond—up-to-date on your latest health information and test results.

What is MyChart medical?

MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to:

What is the number to call for UR lab?

If you do not recognize the ordering provider, and want to make sure your provider received the result, you can call the lab to verify (585) 758-0510 option #3, or view UR Medicine Lab Location/Numbers). As a rule, tests results outside the "normal/standard range" are always sent to your PCP.

How to contact MyChart if you are a guarantor?

to 4:30 p.m. weekdays: (585) 275-8762, 1 (888) 661-6162 (choose Option 1), or send us a message.

How to contact MyChart customer service?

to 4:30 p.m. weekdays: (585) 275-8762 or 1 (888) 661-6162 (choose Option 1). Reading your notes can help you:

What is a note in an appointment?

During your appointment, your provider makes a note about the visit in your electronic medical record. The note - written primarily to keep your health-care team updated - may include information you shared, as well as your doctor's thoughts about your diagnoses and treatments.

Can you ask a question on a proxy?

Yes, as long as you have been granted proxy access to his/her account, and ask the question in your proxy view. If you mistakenly ask a question about another individual from YOUR account, the information is placed in YOUR health record, which could potentially jeopardize medical care.

Can I view another person's MyChart?

Yes, you can view another person's MyChart with appropriate consents. This is called proxy access and allows you to log into your personal MyChart account, and then connect to another person's MyChart account. UR Medicine offers three types of proxy access: