upstate university hospital patient portal

How do I contact upstate University Hospital about my bill?

If you are a parent calling to obtain a copy of your child's COVID-19 result, please call (315) 464-7813 or (315) 464-7832. You can also send an email to releases@upstate.edu. Technical questions about MyChart? Call the Help Desk at 1-(800)-231-6899

What services does upstate University Hospital offer?

Visit our FAQs page or call our MyChart Patient Support Line at 800 231-6899. More Upstate Information. Upstate Medical University. Upstate Leadership Mission, Vision, Values College of Medicine College of Nursing College of Health Professions College of Graduate Studies Health Sciences Library

What is upstate University Hospital's philosophy?

Upstate University Hospital Downtown Campus. Digital Media. What's Up at Upstate A daily journal of health information for Upstate patients, families and friends. HealthLink On Air Listen on the air or online to our weekly radio broadcast. UpstateOnline News and …

What is Upstate Medical University looking for in an employee?

Hospital Operator: 315-464-5540 or Toll Free: 877-464-5540 Patient Information: 315-464-5158. Emergency Departments. Upstate University Hospital offers emergency services at two locations, both covered by the same medical staff. Additionally, Upstate offers extra specialities in emergency care—for pediatrics at our downtown location, and for ...

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Contact Information

Hospital Operator: 315-464-5540 or Toll Free: 877-464-5540#N#Patient Information: 315-464-5158

Emergency Departments

Upstate University Hospital offers emergency services at two locations, both covered by the same medical staff. Additionally, Upstate offers extra specialities in emergency care—for pediatrics at our downtown location, and for seniors on our Community Campus.

How to contact DNV Healthcare?

Upstate University Hospital sites that are accredited by DNV Healthcare are attached. The public may contact DNV Healthcare by calling 1 866 496-9647 or filling out an online Patient Complaint Report on their website.

What is Section 504 of the Rehabilitation Act of 1973?

Section 504 of the Rehabilitation Act of 1973 (US.C 794) of the US Department of Health and Human Services regulations implementing the Rehabilitation Act, prohibits discrimination on the basis of disability in any program or activity receiving Federal financial assistance.

Private Insurances

Upstate University Hospital participates with several commercial and HMO insurance plans. Participation status may change with these plans, so please contact your carrier to verify your coverage, determine our participation status and to determine if authorization is required.

Co-Payments

Co-payment, deductibles and co-insurance amounts are specified in your insurance contract. We make every effort to request these payments at the time of service. If you are unable to make payment, you will be given an opportunity to make financial arrangements.

Additional Bills

Upstate University Hospital bills for the services, supplies and drugs provided by its staff. You may receive additional bills for physician services provided to you as part of an office visit or as a result of any professional interpretation of diagnostic testing such as pathology, radiology or EKG services depending on your treatment.

Covid Pricing

The Hospital's pricing for COVID-19 related testing, including CPT codes 87635, U0001, U0002 and U0004, is $138 and CPT code U0003 is $193.

Health Pricing Data

Below are lists outlining the 2020 standard charges for all items and services provided by SUNY Health Science Center at Syracuse – Upstate University Hospital.

Pricing Transparency

Also included below, is the hospital's Inpatient and Outpatient Negotiated Pricing file. This file contains the hospital's negotiated Payor and respective Plans prices (Commercial, Exchange, Essential, Managed Medicaid, Managed Medicare). Please note: