university of chicago medicine hospital patient portal

by Toni Stokes 8 min read

Patient Portal - MyChart and Ingalls Care Connection

19 hours ago Patient Portal. MyChart (UChicago Medicine) For help with MyChart, call us at 1-844-442-4278. Care Connection (Ingalls) For help with Ingalls Care Connection, call us at 1-708-915-4357 or email portalsupport@ingalls.org. Online Bill Pay. Ingalls Memorial Bill Pay. UChicago Medicine … >> Go To The Portal


How do I get a diagnosis from UChicago Medicine?

Complete an online questionnaire (e-visit) through your MyChart account to get a same-day diagnosis and a treatment plan from UChicago Medicine clinicians for common conditions. Access MyChart through the mobile app or desktop computer to manage your medical information anytime.

What is the patient portal and how does it work?

The patient portal is a free service that offers you personal and secure online access to your medical records and manage and your care. Learn more about how to sign up. Download the MyChart app for Apple or Android devices to access your health records, communicate with your providers and schedule an appointment.

How can I get help with transportation to UChicago Medicine?

At UChicago Medicine, you'll find Guest Services Ambassadors who are trained to assist you with directions and transportation options. They are also a helpful source for general information.

How do I sign up for a patient portal account?

To sign up, complete the following steps the first time you log in to Care Connection: On the portal log-in page, enter your username and password. Select Log on. The Password Recovery Security Question Setup dialog box opens. Follow the instructions to set up the security questions for your patient portal account.

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Why Choose UChicago Medicine

At the University of Chicago Medicine, our primary concerns are your care and well-being. We want your stay to be as comfortable as possible. We are also committed to advancing medicine so we can offer the best treatments imaginable.

Guest Services Ambassadors

At UChicago Medicine, you'll find Guest Services Ambassadors who are trained to assist you with directions and transportation options. They are also a helpful source for general information.

Advanced Care from Experts

UChicago Medicine, one of the nation's leading academic medical institutions, has been at the forefront of medical care since our doors opened in 1927. We have more than 1,000 physicians that excel in medical and surgical specialties, often working across departments and sections to provide our patients with the most comprehensive care.

Ongoing Research & Innovation

For more than 100 years, we have been winning awards and distinctions, celebrating our groundbreaking research, transformative treatments and patient-centered care. We are committed to ongoing discovery with the goal to be at the forefront of medicine.

Quality & Safety

At UChicago Medicine, providing highly effective, safe patient care is central to everything we do.

Classes & Events

UChicago Medicine offers these classes, screenings and support groups — both on- and off-campus — to help you lead a healthy, happy life. In addition, our Office of Community Relations provides programs across the Chicagoland area.

A Part of the Community

Located in the Hyde Park neighborhood, UChicago Medicine is an anchor on the South Side.

When does proxy access end for UCMC?

According to UCMC policy, proxy access will change to a limited version on the child's 12th birthday and will end on the child's 18th birthday. For children birth to 12 Years of Age: Parents and legal guardians are provided with full access to their child's MyChart account.

How long does it take for a University of Chicago activation code to work?

You have 30 days to set up your account. The code will only work for 30 days, then for your security, your activation code will be invalid and no longer work. The code will also no longer work after the first time you use it. If you need a new activation code, you can call the University of Chicago Medicine at 1-844-442-4278.

How long does MyChart activation code last?

Once your information has been verified, you will receive an email within 7 business days with your activation code and instructions on how to log in to your MyChart account. For your security, your activation code expires after 30 days and is no longer valid after the first time you use it. If you need a new activation code, you can call us ...

How long does it take for a lab to be released on MyChart?

Most test results such as labs, radiology and pathology will be released to MyChart within 7 business days of receipt by your provider as well as historical results since 2013.

Do you need a signature for MyChart?

Adult to Adult MyChart access does need a signature from both the patient and proxy. You are not able to ask questions on MyChart about another person’s information. This is because that information would then be in your health record and not in the correct health record of the other person.

What is the phone number for the hospital in Chicago?

Callers should phone the hospital operator at 773-702-1220 and request your extension. Calls From Your Hospital Room. To reach hospital personnel or services, call the operator at x2-1220 for assistance. Calls within Chicago and nearby suburbs are free.

Can you connect to the internet at UChicago?

To connect your mobile device, look for our guest network. Once you're connected, you'll need to accept the terms of our guest internet policy.

Does UChicago Medicine have gift shops?

UChicago Medicine has two gift shops at our Hyde Park campus with a wide range of items. We offer online shopping and telephone ordering as well. Find out more about our gift shops.

Does UChicago have interpreters?

UChicago Medicine is committed to providing interpreters at no charge for patients who require American Sign Language services or who prefer to communicate through a language other than English. To reach Interpreter Services, please call 773-702-6330.

Call to Find a Doctor or Request an Appointment

At this number, you can talk with one of our referral counselors. They can help you find a doctor who is best qualified to help you at any of our many locations.

Call UCM Connect: 1-888-824-0200

The referral counselors will listen to what you need and find a doctor who's right for you and any member of your family. They can also answer questions about hospital services and help you find board-certified specialists. You can also submit a request an appointment form and someone will contact you to schedule an appointment.

How to Schedule an Appointment Online

Schedule a video visit or appointment on MyChart. Patients can also use MyChart to view their medical information, request prescription refills, review results and more.

Why Choose UChicago Medicine

We are advancing the forefront of health every day by bringing research to reality and advanced care closer to our patients. Welcome to the forefront.

Research & Innovation

UChicago Medicine is home to physicians who are pioneers in their fields, bringing research to reality and making the extraordinary possible. From breakthroughs in immunotherapy to game-changing orthopaedics, we bring you the most advanced health care treatments.

Awards & Accreditations

UChicago Medicine is continually recognized as a leader in medicine — both in patient care and research.

Care Closer to Home

UChicago Medicine’s growing network of primary care doctors and world-class specialists is closer than you think. Schedule an appointment with a doctor near you at one of our locations.