university hospoitals patient portal

Why do we use patient portal?

Your UH Personal Health Record. Accessible from any computer, tablet or smart phone, the University Hospitals Personal Health Record (PHR) allows you to receive results, email a doctor, refill a prescription, request or change appointments and so much more - all from the comfort of home or on-the-go, available 24/7.

How to sign up for the patient portal?

Pay Hospital bill online (Only for services prior to July 11, 2020) For questions, please call customer service at 210-358-9500 or toll free at 877-766-5533, Monday – Friday, 8:30 a.m. - 5 p.m. You also may email University Health at UHS.PBS@uhs-sa.com .

How to register for patient portal?

About MyChart Patient Portal MyChart lets you access your health information, upcoming appointments, test results, medical bills, price estimates and more all in one place – even if you’ve been treated at multiple health organizations.

What is the value of a patient portal?

Patient Portal Information. The University Medical Center Patient Portal is a convenient way to request appointments and prescription refills, ask your doctor medical questions, get test results and medical and immunization records, and ask about medical billing.

MyChart Patient Portal

MyChart is a new patient portal that keeps all of your health information together in one place. Bill Pay and CareLink Re-Enrollment will continue to serve you.

MyChart Patient Portal

View health information, request an appointment, message your provider, pay your bill, and more.

Do You Have Questions About MyChart?

Read our MyChart Frequently Asked Questions on topics about enrollment, after enrollment, your health record, MyChart for families and technical issues.

Download the MyChart Mobile App

Securely access your health information from your mobile device by downloading the MyChart mobile app. With the mobile app, you can conveniently manage care for yourself and your family members from anywhere.

What is the University Medical Center Patient Portal?

The University Medical Center Patient Portal is a convenient way to request appointments and prescription refills, ask your doctor medical questions, get test results and medical and immunization records, and ask about medical billing.

What to do if you don't have access to the patient portal?

If you do not have access to the Patient Portal, ask for a temporary username and password next time you visit UMC. If you are having a medical emergency, call Emergency Medical Services (911) or call your nearest hospital or medical practice.

Sign Up Now

To sign up for a MyPortfolio account, click the "Log in to MyPortfolio" button above and select "Sign Up Now."

eCheck-In Before Your Appointment

The paperwork you would normally fill out at an in-person office visit can now be done conveniently online through our eCheck-In process.

How to Complete eCheck-In

You can complete your eCheck-In up to seven days before your appointment.

Where is the lab icon on the portal?

Once inside the portal your homepage is the central point to access information. Click on this icon located on the top left of the web page to view your health record, lab results and other medical information. The portal includes other useful links at the top and bottom of the pages.

How long does it take to enroll in UMC?

Enrollment takes less than five minutes. If you had a healthcare visit to UMC or El Paso Children's Hospital you should have received an invitation to enroll for the portal via email. If you did not receive an email, please visit the hospital's Registration Department for enrollment assistance.

How many characters should a password have?

Include upper and lower case characters. A password with at least six characters with both uppercase & lowercase letters, special characters and numbers is best for security. Include a mix of upper and lower case characters plus numbers.

What is RWJ Health Connect?

Robert Wood Johnson University Hospital has partnered with Jersey Health Connect to provide an online service that makes getting your test results and managing your healthcare easier than ever, reducing barriers to collaboration and enhancing care efficiency. By enrolling in the RWJ Health Connect Patient Portal, patients can:

Who is Jersey Health Connect? What is an HIO? Why is it important?

A Health Information Organization (HIO) is a group of healthcare facilities established to help patients and their authorized healthcare providers, treating the same patient, share — or exchange — relevant healthcare information.

What are the benefits of HIO to patients?

Historically, a major obstacle in care delivery has been untimely and limited access to patient medical information. Since most patients see multiple providers, their medical information has to be shared across different systems based on different technologies.

How is my medical information secured?

Protecting patient privacy is a top priority for Jersey Health Connect and access to patient data is strictly regulated. Many State and Federal laws set strict guidelines for protecting patient privacy. Additionally, Jersey Health Connect has internal requirements above and beyond those set by law.

Can I choose not to participate?

In the event that you are not comfortable with participating in Jersey Health Connect, you can choose to opt out. By doing so, your healthcare providers will not be able to access your health information through Jersey Health Connect.