university health services patient portal

What are the benefits of patient portal?

Log into the HUHS Patient Portal General information regarding the Patient Portal Currently, there are limited appointment types that are available to web book. For Primary Care and Urgent Care, please call (617) 495-5711 for assistance and scheduling. Please do not walk into HUHS unless you have been instructed to do so.

How secure is your patient portal?

A patient portal is an online service that provides personalized and secure 24/7 access to portions of your health records. By using a username and password known only to yourself, you can access your health information beyond regular …

Why you should use the nextmd patient portal?

You can use the Patient Portal to request that UHS send your medical records to you, another medical provider/facility/institution, or insurance company. Login to your account and click the "Forms" tab. Under Section A: UHS Forms, click "Release of Information UHS." Complete and submit the Release of Information form.

How to access the MyHealth patient portal?

You can schedule an appointment in your Patient Portal or by calling 405-744-7665. COVID-19 reporting forms are available to report on- and off-campus positive cases and exposures for students, faculty and staff. Our team of board certified clinicians provides a wide variety of services to students, faculty and staff.

MyChart Patient Portal

MyChart is a new patient portal that keeps all of your health information together in one place. Bill Pay and CareLink Re-Enrollment will continue to serve you.

Bill Pay Online

Bill Pay Online is for you to pay your statement for dates of service prior to July 11, 2020, if you have visits after July 11, 2020 please refer to MyChart. Call Customer Service at 210-358-9500 or toll free at 877-766-5533 Monday – Friday 8:30 a.m. - 5 p.m. or email questions at UHS.PBS@uhs-sa.com.

CareLink Re-Enrollment

View health information, request an appointment, message your provider, pay your bill, and more.

Patient Portal Access

Do you have questions about the Patient Portal? Would you like to set up an account? Do you need a password reset?

Dependent Log In

Until further notice, Dependent inquiries for Patient Portal access should be directed to mrecords@huhs.harvard.edu.

Massachusetts Immunization Information System (MIIS)

As of January 2018, HUHS will be participating in the Massachusetts Immunization Information System (MIIS). This state-regulated program provides for centralized record-keeping of all of your immunization records for you and your healthcare provider in a secure, safe, and confidential site.

1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

Mission

The mission of the Decker Student Health Services Center is to promote and support student wellness through education, prevention and treatment in a caring atmosphere that respects the unique qualities of each individual. Learn more

Making an appointment

Walk-In Hours: Walk-in Appointments from 8 a.m. to 11 a.m. remain suspended. All medical care starts by calling 607-777-2221.

After-hours and emergency care

If you have a life-threatening emergency, call 911 from a campus telephone to be taken to the closest emergency room. Off-campus or cell phone users should call 607-777-3333 for Harpur’s Ferry , the student-run ambulance service. For non-emergent medical care visit one of the local urgent care centers.

On-campus flu vaccine clinic

Decker Student Health Services Center will hold a flu vaccine clinic for students starting Monday, Sept. 13. Appointments are required and can be made on B-Engaged .