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UMC is always pursuing the highest levels of expertise and resources to remain the standard-bearer of medical care El Paso can depend on. The only Level 1 Trauma Center in a 280-mile radius of El Paso -- and our services are verified through the American College of Surgeons.
As stated in our mission and reflective of our continuing commitment to our community, University Medical Center of El Paso provides financial assistance to people in need. Free or discounted healthcare services are available to El Paso County residents who meet certain eligibility guidelines.
Free or discounted healthcare services are available to El Paso County residents who meet certain eligibility guidelines. University Medical Center and its Outpatient Clinics are contracted with the following insurance companies and provider networks to provide services to covered members at in-network benefit levels.
We are the only hospital in El Paso to be named three times as one of America's Top 100 Hospitals. A renowned teaching and research hospital, equipped with some of the most advanced medical equipment and expertise in the region.
University Medical Center first opened as El Paso General Hospital in 1915, in a two-story, adobe building located west of downtown El Paso. One year later, the hospital was moved to 4815 Alameda Avenue in El Paso. In the 1950s, voters created the El Paso County Hospital District, which would govern the General Hospital, agreeing to be taxed to support the District which would also provide indigent care. Voters also authorized the construction of the current facility and the hospital was renamed R.E. Thomason General Hospital after former El Paso Mayor, U.S. Congressman and Federal Judge, R. Ewing Thomason .
UMC is a teaching hospital associated with Texas Tech University Health Science Center's Paul L. Foster School of Medicine and the Gayle Greve Hunt School of Nursing. Our team of dedicated healthcare professionals is unparalleled in the region, committed to excellence in healthcare, from education to delivery.
They are also responsible for hiring the hospital's Chief Executive Officer. Board members serve two-year terms and are not paid for the work they do on behalf of the county hospital. This is the main teaching hospital of the Paul L. Foster School of Medicine at Texas Tech University Health Sciences Center at El Paso .
In March 2020 the hospital reprimanded a physician for wearing a surgical mask outside a patient care areas during the COVID-19 pandemic. The warning was sent by the head of anesthesia who refereed to the disease as the "Wuhan virus". El Paso Children's Hospital, completed February, 2012.
In the 1950s , voters created the El Paso County Hospital District, which would govern the General Hospital, agreeing to be taxed to support the District which would also provide indigent care.
UMC cannot provide masks; all of our masks are being used by our health care professionals. Call before coming in; a telemedicine visit might be available. Check-in will happen at the front entrance; patients will be screened for COVID-19 symptoms.
If you have a complaint about any patient financial issues, you should attempt to resolve it with the appropriate staff and/or Managers. If you need further assistance, you may contact Amy Eade, Director of Patient Financial Services at 806.761.0842. If your complaint is still not resolved to your satisfaction, you may contact the UMC Compliance Office, PO Box 5980, Lubbock, TX 79417 or call 806.761.0994, or Texas Department of Health Services at Health Facility Compliance Group/MC 1979, Texas Department of Health Services, 1100 West 49th Street, Austin, TX 78756, 1.888.973.0022.
If your complaint is still not resolved to your satisfaction, you may contact the UMC Compliance Office, PO Box 5980, Lubbock, TX 79417 or call 806.761.0994, or Texas Department of Health Services at Health Facility Compliance Group/MC 1979, Texas Department of Health Services, 1100 West 49th Street, Austin, TX 78756, 1.888.973.0022.
Click an image above if you need help! If you have any questions about your bill, call Patient Financial Services at 806.761.0878 or 1.800.528.6033 for UMC bills and 806.761.0334 for UMC Physicians bills. Office hours are Monday-Friday 8AM to 4PM.
The Workforce Development Scholarship is available to eligible UMMC employees and could cover the cost of tuition for up to six hours per semester of qualifying courses taken at UMMC.
Unmatched in the region, the UMC Digestive Health Center has become a referral center for gastroenterologists across West Texas and Southern New Mexico.
Uninsured Discount Program. Pursuant to the Internal Revenue Service Regulations 501 (r), all patients without any kind of healthcare coverage will receive a discount on hospital services equal to the amount generally paid by the Federal Medicare program and other private health insurers.
The Patient Accounting Department is located at 309 N. Slide Road and can be reached by calling 806.761.0878 or 1.800.528.6033.
University Medical Center first opened as El Paso General Hospital in 1915, in a two-story, adobe building located west of downtown El Paso. One year later, the hospital was moved to 4815 Alameda Avenue in El Paso. In the 1950s, voters created the El Paso County Hospital District, which would govern the General Hospital, agreeing to be taxed to support the District which would also provide indigent care. Voters also authorized the construction of the current facility and the hospital was renamed R.E. Thomason General Hospital after former El Paso Mayor, U.S. Congressman and Federal Judge, R. Ewing Thomason .
Unmatched in the region, the UMC Digestive Health Center has become a referral center for gastroenterologists across West Texas and Southern New Mexico.
They are also responsible for hiring the hospital's Chief Executive Officer. Board members serve two-year terms and are not paid for the work they do on behalf of the county hospital. This is the main teaching hospital of the Paul L. Foster School of Medicine at Texas Tech University Health Sciences Center at El Paso .
Ways to request a copy of your medical records reports: Fax a copy of your ID AND release form to: 601-984-4044. Email request, a copy of your ID AND release form: HIM-ReleaseofInformation@umc.edu. Address to mail release form, ID: 2500 N State St. c/o Release of Information.
In March 2020 the hospital reprimanded a physician for wearing a surgical mask outside a patient care areas during the COVID-19 pandemic. The warning was sent by the head of anesthesia who refereed to the disease as the "Wuhan virus". El Paso Children's Hospital, completed February, 2012.
In the 1950s , voters created the El Paso County Hospital District, which would govern the General Hospital, agreeing to be taxed to support the District which would also provide indigent care.
Records can be released to someone other than the patient. The person picking up the records must have a Release of Information signed by the patient, along with THEIR ID- not the patient’s. The released to portion of the authorization must include the person’s picking up the medical records or images name and address.
The University Medical Center Patient Portal is a convenient way to request appointments and prescription refills, ask your doctor medical questions, get test results and medical and immunization records, and ask about medical billing.
If you do not have access to the Patient Portal, ask for a temporary username and password next time you visit UMC. If you are having a medical emergency, call Emergency Medical Services (911) or call your nearest hospital or medical practice.
Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern at UMC Health System, and in order to enhance the quality of care, specific visiting hours and regulations have been established for each division or unit.
Unmatched in the region, the UMC Digestive Health Center has become a referral center for gastroenterologists across West Texas and Southern New Mexico.
University Medical Center of El Paso is home to the region’s only Level 1 trauma center and is the designated facility to receive the President of the United States should he require medical attention while traveling in the area. Our regional influence also includes: the hospital’s Mother/Baby division, a Regional Referral Center for high-risk pregnant women; a state of the art Regional Laboratory; the West Texas Regional Poison Center; and affiliation agreements with over 50 of the region’s educational institutions.