umass worcester hospital patient portal

How do I contact UMass Memorial Health MyChart patient support?

Call the UMass Memorial Health myChart patient support line at 855-UMass-MD or email mychartsupport@umassmemorial.org . You may also speak to any member of your care team at your provider’s office.

How do I get my medical records from UMass Memorial?

Effective Thursday, March 19, 2020, any requests for or inquiries about patient medical records should be directed to the Health Information Management Department at 508-334-5700 or email medctrmr@umassmemorial.org. Your medical record is the physical property of the UMass Memorial Health clinical entity where you received your care.

What is UMass Memorial Health?

UMass Memorial Health was created to make health and healthcare available to everyone. In this week's Health Watch, Dr. Brian Skehan discusses the life disruptions the pandemic has caused and how they have greatly affected the mental health of youth and teens. Find advice, opinions, and tips on parenting, wellness, and everything in between.

How do I Opt Out of the UMass student health insurance?

Submit the waiver by September 19 to opt out of the UMass Student health insurance. Due to the high volume of waivers received at this time, processing is taking longer than usual. Wellfleet and the UHS Patient Services team are working hard to get these processed as quickly as possible.

Afib Team Wins Quality Award

For the fifth consecutive year, our atrial fibrillation team received the Get with the Guidelines-Afib Gold Quality Achievement Award.

New Treatment for COVID-19 Available

If you recently tested positive for COVID-19, there is a one-time treatment that can prevent your symptoms from getting worse and keep you out of the hospital.

A Community of Healing

UMass Memorial Health was created to make health and healthcare available to everyone.

Health Watch: Youth Mental Health

In this week's Health Watch, Dr. Brian Skehan discusses the life disruptions the pandemic has caused and how they have greatly affected the mental health of youth and teens.

How long does it take for UMass Memorial to process a medical record?

Upon receipt of a signed Authorization Form, UMass Memorial will process the request within seven to 10 business days and send an invoice for payment of the copies. If you have questions, please call Health Information Management at 508-334-5700, option 1, or send an email to medicalrecords.medctr@umassmemorial.org.

What is medical record?

Your medical record is the physical property of the UMass Memorial Health clinical entity where you received your care. You have the right to review the record and to obtain a copy.