umass memorial my health patient portal

How do I contact UMass Memorial Health MyChart patient support?

Call the UMass Memorial Health myChart patient support line at 855-UMass-MD or email mychartsupport@umassmemorial.org . You may also speak to any member of your care team at your provider’s office.

How do I Opt Out of the UMass student health insurance?

Submit the waiver by September 19 to opt out of the UMass Student health insurance. Due to the high volume of waivers received at this time, processing is taking longer than usual. Wellfleet and the UHS Patient Services team are working hard to get these processed as quickly as possible.

How do I get help navigating the campus health hub?

If you need help navigating the Campus Health Hub or the UMass Lab Services Portal, please email covidinfo@umass.edu. 1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active? In order for our portal to acknowledge your account, three requirements (entries) must be made:

What if I don't have a UMass netid (Hampshire College community)?

Users who do not have a UMass NetID (i.e., Hampshire College community) will need to create an account, or log in with their existing credentials. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

Questions?

Call the UMass Memorial Health myChart patient support line at 855-UMass-MD or email mychartsupport@umassmemorial.org . You may also speak to any member of your care team at your provider’s office.

Guidance in Using myChart

We offer these guides to help you have a successful myChart experience:

How to contact UMass Memorial Health?from ummhealth.org

Call the UMass Memorial Health myChart patient support line at 855-UMass-MD or email mychartsupport@umassmemorial.org . You may also speak to any member of your care team at your provider’s office.

How to confirm if you have an account on UMass?from umass.edu

One way to confirm if you already have an account on our portal or not would be to use the "Forgot Password" link. Enter in your email address. It needs to match what we have listed in our database for you. Typically this would be your UMass email address if you are a student or employee.

What to do if you forgot your password on Medicat?from umass.edu

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen. If it’s entered incorrectly, you will at least get an error message. If that is the case…use the ‘Forgot Password’ link and an email will be sent to you from MedicatAutoResponse@medicat.com. Check your spam folder if you can’t find it.

How to request a release of information from UHS?from umass.edu

You can use the Patient Portal to request that UHS send your medical records to you, another medical provider/facility/institution, or insurance company. Login to your account and click the "Forms" tab. Under Section A: UHS Forms, click "Release of Information UHS.". Complete and submit the Release of Information form.

What does it mean when you receive a pop up email with instructions on resetting your password?from umass.edu

If you receive a pop-up indicating that an email was just sent to you with instructions on resetting a password, then that means you had already successfully registered. Be on the lookout for an email from MedicatAutoResponse@medicat.com. Check your spam folder too, just in case. The email will provide instructions on resetting your password, but it will also include the username that was originally created.

Do minors have their own email address?from umass.edu

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

What is the phone number for the Health Information Services Department?

If you have any questions about the content of the medical information you received, please call the Health Information Services Department (HIS/Medical Records) at 978-466-2233.

What is the phone number for MyChart?

If you have any questions about the content of the medical information you received, please call the Health Information Services Department (HIS/Medical Records) at 978-466-2233.

What information does UMMC collect?from umc.edu

We collect personal information that you choose to share with us in the registration and health tools sections of the Service. This information may include your e-mail address , your health interests and your answers to questions about your health status. We use this information to tailor our services to the data you entered. In addition, we may also use certain personal information, including your email address, phone number, and text messaging service, to provide UMMC-related communications to you as well as to provide certain information and surveys, including but not limited to research opportunities, clinical services outreach, event notification, and patient satisfaction surveys relating to your use of services provided by UMMC and certain UMMC affiliates. Information you provide registration is saved to our database. This enables you to use the personalized features of the Service on a recurring basis. This saved information is collected only with your permission and may be updated or deleted by you at any time. If you choose to not provide the information required for registration, you may not register a personal account with the Service and you will not be able to use the Service.

What is the phone number for UMMC?from umc.edu

10. If you believe you require medical care from a health care provider, you should contact the UMMC Appointment Line at 888-815-2005. Terms and Conditions of Use Policy. The UMMC MyChart web portal and mobile app is an on-line information and communications service (the "Service") provided by UMMC and its affiliates.

How to eCheck in on MyChart?from mychart.hopkinsmedicine.org

Log into MyChart, go to visits, click "eCheck-in" and follow the prompts.

What is an e-visit?from umc.edu

Definition of an E-Visit: An e-visit is an online exchange of medical information between a patient and a health care provider whereby the provider gives the patient medical advice via secure online communication. E-visits can be used only for non-urgent symptoms instead of the patient calling a clinic, or scheduling an in-person appointment. When initiating an e-visit, patients must accept the Terms and Conditions in this Agreement, verify their information, and then complete an online form about their symptoms. The form provides the health care provider the information needed to treat the patient.

What is medical Disclaimer?from umc.edu

Medical Disclaimer This Service does not constitute the practice of any medical, nursing or other professional health care advice, diagnosis or treatment. The information on the Service should not be considered complete, nor should it be relied on to suggest a course of treatment for a particular individual. Always seek the advice of a qualified health care provider with any questions you may have regarding a medical condition. Never disregard medical advice or delay in seeking it because of something you have read on the Service. If you have or suspect that you have a medical problem or condition, contact a qualified health care provider immediately.

What is eCheck-in in a doctor's waiting room?from umms.org

You can use eCheck-In to: Update your address and other personal information.

How old do you have to be to access medical records?from umc.edu

5. For children under 12 years of age, parents can access portions of their child’s medical records through MyChart.

How to confirm if you have an account on UMass?from umass.edu

One way to confirm if you already have an account on our portal or not would be to use the "Forgot Password" link. Enter in your email address. It needs to match what we have listed in our database for you. Typically this would be your UMass email address if you are a student or employee.

What app does Massachusetts General Hospital use?from massgeneral.org

Using the Apple Health App. iPhone® users receiving care at Massachusetts General Hospital and all other Mass General Brigham entities can now use the Apple Health app to access and visualize key parts of their current health records, including allergies, conditions, immunizations, labs, medications, procedures and vitals.

What to do if you forgot your password on Medicat?from umass.edu

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen. If it’s entered incorrectly, you will at least get an error message. If that is the case…use the ‘Forgot Password’ link and an email will be sent to you from MedicatAutoResponse@medicat.com. Check your spam folder if you can’t find it.

How to request a release of information from UHS?from umass.edu

You can use the Patient Portal to request that UHS send your medical records to you, another medical provider/facility/institution, or insurance company. Login to your account and click the "Forms" tab. Under Section A: UHS Forms, click "Release of Information UHS.". Complete and submit the Release of Information form.

How to make an appointment with a patient?from massgeneral.org

How to schedule an appointment through Patient Gateway: 1 Log in to Patient Gateway 2 Click the “Appointments” tab, then select “Schedule an Appointment” 3 Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled

What does it mean when you receive a pop up email with instructions on resetting your password?from umass.edu

If you receive a pop-up indicating that an email was just sent to you with instructions on resetting a password, then that means you had already successfully registered. Be on the lookout for an email from MedicatAutoResponse@medicat.com. Check your spam folder too, just in case. The email will provide instructions on resetting your password, but it will also include the username that was originally created.

How to schedule an appointment with Patient Gateway?from massgeneral.org

How to schedule an appointment through Patient Gateway: Log in to Patient Gateway. Click the “Appointments” tab, then select “Schedule an Appointment”. Follow the prompts to select an appointment time that works best for you. Once you’ve completed all the prompts, your appointment will be scheduled.