umass lowell patient portal

How do I register for UMass Lowell health services'patient portal?

Welcome to UMass Lowell Health Services' Patient Portal! Please view the Health Services Health Requirements and Forms page for a portal registration and records upload instructional video. NEW USER: Please click on the REGISTER button above. After you register, you will receive an email to your UML email account instructing you to create ...

How do I get help navigating the UMass campus health hub?

By Appointment: 978-934-6800 By Fax: 978-934-3080 After-hour emergency, call UMass Lowell Police at 978-934-4911 Email: health_services@uml.edu, NOTE: email is not confidential.. Appointments. Appointments are made by phone at 978-934-6800. Our Wellness Center Assistants will make every effort to accommodate your class schedule.

What should I do if I Forgot my UMass Lowell email?

The UMass Patient Portal pulls information from SPIRE, so if your information on the portal needs to be corrected, you can update your SPIRE information by following these steps. (Non-UMass-affiliated patients who do not have SPIRE accounts must contact UHS Patient Services at 413-577-5192 to correct their information.) Login to spire.umass.edu.

How do I log in to the patient portal?

May 05, 2022 · All newly enrolled students should complete the health forms online and upload supporting medical documentation through the Health Services Patient Portal link above. Health History (pdf) - Students must complete both parts of the Health History Form. Tuberculosis Risk Assessment Questionnaire (pdf) - View list of TB-Endemic countries and ...

1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

Online Health Record

All newly enrolled full-time students should complete the health forms online and upload supporting medical documentation through the Health Services Patient Portal link above.

Due Dates

All health records are required by August 1 for fall enrollment and January 1 for spring enrollment.

Resources Related to Health & Wellness

The Wellness Center brings together the following services in one location to support the health and wellness of UMass Lowell students. Enrolled students are eligible to receive services from the Wellness Center.

Important Things to Know

Health Requirements & Forms: All newly enrolled full time students are required to complete health forms online and upload corresponding documentation to the online Health Services Patient Portal. The deadline to submit this information is August 1 for the fall semester and January 1 for the spring semester.

For First-Year Students

Honors College. If you were invited to the honors college register to opt in to the Honors program.

For Transfers

Submit all final, official transcripts. Please submit your final transcripts to UMass Lowell’s Undergraduate Admissions Office. Transfer credit cannot be completed until these final, official transcripts have been received.

For International Students

The University of Massachusetts Lowell will need additional documentation indicating that you have readily available finances towards one year’s academic and living costs and that this funding will continue to be available for the duration of your degree program.