ucare patient portal

How do I receive provider news from UCARE?

Welcome to your all-new UCare member account. All members must create a new account to access the new member account. To do so, you’ll need the number from your member ID card. See our Frequently Asked Questions for help signing up. Sign in or create a secure account to: Learn more about your health plan benefits.

What makes a service eligible for payment by UCARE?

UCare is an independent, nonprofit health plan providing health care and administrative services to more than 175,000 members in Minnesota and western Wisconsin enrolled in …

What else should I learn about UCARE?

The UCare Provider Portal allows you to: Access explanation of payments View claim status Complete the online Provider Claim Reconsideration Form Look up a members eligibility Check authorization status Send a secure message to the Provider Assistance Center

What is the new claims system for UCARE?

UCare 2022 Medicare Plans are among the best in the nation. In the latest Medicare Star Ratings, UCare Medicare plans earned the highest rating - 5 out of 5 stars! UCare’s Minnesota Senior Health Options earned 4.5 stars – another great achievement. More Information. August 2021.

New to Medicare?

Find out what Original Medicare doesn't cover, and learn all you need to know to pick your plan and enroll.

Join a Medicare Meeting

Our Medicare de-complicators are ready to meet with you and answer your toughest Medicare questions. Get ready to choose a Medicare plan that's right for you.

Talk with a Medicare de-complicator

Get expert help to find the coverage you need at a price that fits your wallet.

health coverage figure-outers

Trying times like these call for people power. Our team is here to help you find the Medicare, Medicaid, Individual & Family health plans that are right for you. Ready when you are.

Get to know Olympian Sunisa Lee's mom - a long-time UCare employee

Gymnast Suni Lee’s mom Yeev Thoj has been an assistant care manager at UCare for two decades. She supported her daughter’s dreams to win Gold in gymnastics on the world stage, just as she supports the health of UCare members in the Hmong community. We are so proud of Suni, Yeev and our St. Paul Hmong community!

UCare is a 2021 Star Tribune Top 175 Workplace

For the 12th straight year, UCare employee responses earned UCare recognition as a Star Tribune Top 175 Workplace. UCare continues to be a great place to work because of its prized people power.

Innovative UCare, GEDWorks program rolls out statewide

Program provides UCare members a second chance at earning their GED. Up to 1,265 Medicaid members offered no-cost GED prep and tests.

Provider Portal

Check member eligibility#N#See a member’s copays and benefits#N#Lookup authorizations#N#Check claim status#N#View Remittance Advice

Provider News

Sign Up to receive provider news from UCare via email.#N#Check out the news archive of Health Lines provider newsletter and Provider Bulletins.

Provider News Library

See current news below or click link for our full Provider News Library.

Newsletter Sign Up

Receive the latest news for providers and our monthly provider newsletter.

August 2021 Health Lines

Learn about CEO Transition, Utilization Management Satisfaction Survey, In-Home BioIQ Test Kits to Launch in September for UCare Members, Osteoporosis Screening Following a Fracture, UCare’s Mental Health and Substance Use Disorder Services Access Line, Mental Health and Substance Use Disorder Services Authorization and Notification Tips, Reminder: Universal Referral Form is Available for Use, Documentation Improvement: Major Depressive Disorder, Model of Care Training, New UCare Rewards Program, New UCare Rewards Benefit Mastercard Active July 16, 2021, Ineligible Provider List Updated August 4, 2021, Upcoming Holiday and more..

Quantity Limits (QL) Updated for Continuous Glucose Monitors on All UCare Formularies

Effective Sept. 1, 2021, quantity limits for continuous glucose monitor products will be updated.

Critical Business Reminders

UCare informs providers of critical business reminders for the Credentialing and Recredentialing Process, Pharmacy, Complex Case Management Process, Utilization Management Information, Member Rights and Responsibilities, Practitioner Support Shared Decision-Making Aids and Clinical Practice Guidelines.

Resources & Information

Find medical injectable drug prior authorization resources and forms to request authorizations on our Pharmacy page for all UCare health plans.

Questions? Contact the Provider Assistance Center

Phone (local): 612-676-3300#N#Phone (toll free): 1-888-531-1493#N#Hours: 8 am - 5 pm, Monday through Friday

News & Alerts

See current news below or click link for our full Provider News Library.