trivalley franconia patient portal

How does trivalley primary care work with hospitals?

We work with local hospitals, nursing homes, and specialists to ensure that our patients’ continuity of care remains uninterrupted. We ask our patients to inform their specialists, the hospital, and labs that TriValley Primary Care is their PCP, and request specialists’ reports, hospital reports, and lab results are carbon-copied to your PCP.

What can a patient do through the patient portal?

Through the Portal the PATIENT may: Through the Portal your DOCTOR may: Established patients of TriValley Primary Care are invited to review the Patient Portal Guide section if you have just received your user name and password for access to the Patient Portal, or if you are considering asking to be enabled on the Patient Portal.

How do I pre-register for a trivalley appointment?

If you are a new (prospective) patient to TriValley, you may use the following link to pre-register prior to your first visit. Please telephone your TriValley office and inform them that you have pre-registered. Your phone call will alert your TriValley office to look for your pre-registration information.

What information is collected on the Patient Portal?from trivalleymedicalgroup.com

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

What is patient portal communication?from trivalleymedicalgroup.com

Patient portal communication is intended only for the patient that is currently logged in. Any communication relating to another patient including family members needs to be communicated under their own portal ID. You are responsible for the security of your password (s) and for authorizing, monitoring and controlling any access and use of your account and password (s)

What happens if you don't comply with the Patient Portal?from trivalleymedicalgroup.com

Failure to comply with any of the terms and conditions contained herein may result in revocation of your license and cancellation of your Patient Portal account , including the right to access information through Patient Portal. We reserve the right to report violations of law to appropriate law enforcement agencies and to pursue all other rights and remedies available to it under civil or criminal law.

What is the Patient Portal Inbox?from trivalleymedicalgroup.com

Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider (s) and other personal medical information. You MUST provide us with your email address when activating your Patient Portal account and keep your email address current via the My Profile link, to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us.

What is patient experience?from healthgrades.com

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

When will Patient Portal be discontinued?from trivalleymedicalgroup.com

Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice.

How old do you have to be to use the Patient Portal?from trivalleymedicalgroup.com

If you don’t agree, don’t use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

What information is collected on the Patient Portal?

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

What is patient portal communication?

Patient portal communication is intended only for the patient that is currently logged in. Any communication relating to another patient including family members needs to be communicated under their own portal ID. You are responsible for the security of your password (s) and for authorizing, monitoring and controlling any access and use of your account and password (s)

What is the Patient Portal Inbox?

Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider (s) and other personal medical information. You MUST provide us with your email address when activating your Patient Portal account and keep your email address current via the My Profile link, to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us.

When will Patient Portal be discontinued?

Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice.

How old do you have to be to use the Patient Portal?

If you don’t agree, don’t use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

Why do we keep track of patient portals?

We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.

Is patient portal secure?

While we use state-of- the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. When using Patient Portal, information may be transmitted over media that are beyond the control of the Practice Entities and their contractors and subcontractors and that may not be secure. For example, you may receive email, text, or telephone communications in connection with your use of Patient Portal, all of which are inherently unsecured and subject to disclosure to or access by third parties (e.g., if your phone is used by someone else, you do not keep your phone or email information up to date on Patient Portal and communications are misdirected, or the network or systems of a telecommunications provider are hacked).

What information is collected on the Patient Portal?from trivalleymedicalgroup.com

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

What is patient portal communication?from trivalleymedicalgroup.com

Patient portal communication is intended only for the patient that is currently logged in. Any communication relating to another patient including family members needs to be communicated under their own portal ID. You are responsible for the security of your password (s) and for authorizing, monitoring and controlling any access and use of your account and password (s)

What happens if you don't comply with the Patient Portal?from trivalleymedicalgroup.com

Failure to comply with any of the terms and conditions contained herein may result in revocation of your license and cancellation of your Patient Portal account , including the right to access information through Patient Portal. We reserve the right to report violations of law to appropriate law enforcement agencies and to pursue all other rights and remedies available to it under civil or criminal law.

What is the Patient Portal Inbox?from trivalleymedicalgroup.com

Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider (s) and other personal medical information. You MUST provide us with your email address when activating your Patient Portal account and keep your email address current via the My Profile link, to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us.

When will Patient Portal be discontinued?from trivalleymedicalgroup.com

Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice.

How old do you have to be to use the Patient Portal?from trivalleymedicalgroup.com

If you don’t agree, don’t use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

Why do we keep track of patient portals?from trivalleymedicalgroup.com

We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.

NOTE: All TriValley offices offer Rapid Antigen testing and PCR testing (35 mins) for symptomatic patients as well as patients needing testing for travel

If you have had contact with someone who has tested positive for COVID-19 or you are experiencing symptoms of COVID-19 (including shortness of breath, fever, cough, sore throat, or loss of taste) please call your TriValley Primary Care Office for further instructions on testing.

For more information, please watch the video below. Thank You

TriValley Primary Care is the premier primary care medical group practice with several community oriented medical offices serving southeastern Pennsylvania’s Bux-Mont region.