trios medical group patient portal

Can I view my trios Medical Group medical records online?

If you have seen a Trios Medical Group provider or received an outpatient service at one of our facilities, or if you have been admitted as an inpatient at one of our hospitals, we offer the ability to view certain medical records online using one of two patient portal systems. See below for your options.

How do I contact trios health as a contracted provider?

If you have questions about Trios Health being a contracted provider for your insurance plan, please contact our Centralized Business Office at 509-221-7740. If necessary, make sure your provider has obtained the pre-certification or referral required by your insurance company. Trios Health will bill your insurance (s) for the services rendered.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

Who is the provider of the patient portal?

The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by AthenaHealth, Inc. (all of the foregoing, collectively, the “Practice Entities”).

Where is Trios Health located?

Trios Health, formerly Kennewick General Hospital, is a multi-faceted healthcare system located in southeastern Washington, primarily serving the Tri-Cities—Kennewick, Pasco, and Richland—and surrounding communities. Today, Trios Health is anchored by its new Trios Southridge Hospital and remains deeply connected to its community roots, ...

Why are we limiting entry points to the hospital?

Out of an abundance of caution and to prevent the spread of respiratory illnesses, we will be limiting entry points to the hospital.

Is Trios Health a UW Medicine?

As a UW Medicine Community Health Partner, Trios Health has a close working relationship with UW Medicine to advance patient care in our community.

Where is Trios Health located?from trioshealth.org

Trios Health, formerly Kennewick General Hospital, is a multi-faceted healthcare system located in southeastern Washington, primarily serving the Tri-Cities—Kennewick, Pasco, and Richland—and surrounding communities. Today, Trios Health is anchored by its new Trios Southridge Hospital and remains deeply connected to its community roots, ...

Why are we limiting entry points to the hospital?from trioshealth.org

Out of an abundance of caution and to prevent the spread of respiratory illnesses, we will be limiting entry points to the hospital.

Is Trios Health a UW Medicine?from trioshealth.org

As a UW Medicine Community Health Partner, Trios Health has a close working relationship with UW Medicine to advance patient care in our community.

When does Medicare open enrollment end for 2022?

Need to enroll for Medicare 2022? Please note that open enrollment ends December 7, so it’s important to register as soon as possible.

Can you schedule a virtual visit with a primary care doctor?

Registered patients can schedule a virtual visit with your primary care doctor or specialist. If you need more immediate care, registered patients can speak to the first available doctor via Virtual Urgent Care.

What information is collected on the Patient Portal?

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

What is the Patient Portal Inbox?

Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider (s) and other personal medical information. You MUST provide us with your email address when activating your Patient Portal account and keep your email address current via the My Profile link, to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us.

What is patient portal communication?

Patient portal communication is intended only for the patient that is currently logged in. Any communication relating to another patient including family members needs to be communicated under their own portal ID. You are responsible for the security of your password (s) and for authorizing, monitoring and controlling any access and use of your account and password (s)

When will Patient Portal be discontinued?

Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice.

How old do you have to be to use the Patient Portal?

If you don’t agree, don’t use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

Why do we keep track of patient portals?

We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.

Is patient portal secure?

While we use state-of- the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. When using Patient Portal, information may be transmitted over media that are beyond the control of the Practice Entities and their contractors and subcontractors and that may not be secure. For example, you may receive email, text, or telephone communications in connection with your use of Patient Portal, all of which are inherently unsecured and subject to disclosure to or access by third parties (e.g., if your phone is used by someone else, you do not keep your phone or email information up to date on Patient Portal and communications are misdirected, or the network or systems of a telecommunications provider are hacked).

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.