trinity health patient portal ct

What is the patient portal at Trinity Health?

Please email us at mycaresupport@trinityhealthofne.org. We are available to assist you Monday through Friday from 7am – 4pm. Email responses may take up to 3 business days. For personalized assistance please contact one of the following helplines: MyCare Hartford/Waterbury - (860) 714-0169.

How secure is the patient portal?

Patient Portal. Our online patient portals allow you to access your medical information 24 hours a day, seven days a week. These secure websites allow you to privately view basic lab results, portions of your medical record, hospital discharge instructions and more. It’s free to use and completely secure.

Can I use the patient portal for emergency questions?

The patient portal is designed for routine health management. It should not be used for emergency related questions. If you have an emergency or other urgent matter, call 911 or proceed immediately to the Trinity Emergency/Trauma Center. For assistance relating to initial setup, please call (701) 857-7033 or email: portalsupport@trinityhealth.org.

What is the patient portal?

The patient portal is designed for routine health management. It should not be used for emergency related questions. If you have an emergency or other urgent matter, call 911 or proceed immediately to the Trinity Emergency/Trauma Center.

How to sign up for patient portal?

When you appear at a clinic or have a hospital visit, you will be asked if you would like to sign up for the patient portal. Provided you give us a photo ID and a valid email address, you will receive an email invitation with a link that connects you to another secure site where you set up your portal user account. Once you’ve followed the link you will be given directions on how to complete the registration process.

Is Patient Portal password protected?

The Patient Portal is password protected, and all messages are encrypted to ensure security. No one will be able to view your health information except you or someone you have authorized, and your care team.

Manage Your Health With MyCare

At Trinity Health Of New England Medical Group, we know you have a lot to think about. So we’ve made it easier than ever for you to manage your appointments, organize payments, contact your provider, view test results and read follow-up instructions after a visit.

Looking for a Provider?

Our dedicated providers are passionate about your well-being. We combine unparalleled expertise and extensive experience with the latest innovations in care to help you feel better and live healthier.

Looking for a Service or Specialty?

Trinity Health Of New England Medical Group offers primary care, specialty care, urgent care, rehabilitation, imaging and lab services in Connecticut and Western Massachusetts. Using leading-edge technology, advanced diagnostic tools and groundbreaking treatments, we provide you with the best care.