tricorp patient portal

What is the Tol patient portal (TriCare Online)?

Payment Installments. To find out if you qualify, please call us at 505-247-0244 or toll-free at 877-267-2428. If you are uninsured, you could qualify for a discount of up to 50 percent if you make your payment within 14 days and if the test you had done is a qualified discountable test.

How do I request medical records from TriCore?

AUTHORITY: 10 U.S.C. Chapter 55, Medical and Dental Care; 32 CFR Part 199, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS); and E.O. 9397 (SSN), as amended. PURPOSE: To allow you to view and manage you and your family's appointments at military hospitals and clinics, refill prescriptions, and view your personal health ...

How can I get the best customer experience using TriCore’s provider portal?

Jun 18, 2020 · TRICARE Online and MHS GENESIS Patient Portals Do you go to a military hospital or clinic? If so, depending on the facility you visit, you can use the TRICARE Online (TOL) Patient Portal or MHS GENESIS Patient Portal to book virtual health care appointments. To book an appointment, just log in, provide a phone number, and answer a few questions.

How do I book an appointment with a Tricare provider?

Please contact 505-938-8922 or email portalrequests@tricore.org to register for an account and to find out more. If you are unable to retrieve test results that you expect should be available, please contact TriCore's Client Engagement Center via Chat Online or …

Requests For Medical Records

Q. Can I get my lab results from TriCore? A. Yes. TriCore provides copies of laboratory records to patients, the patient's personal representative, or the patient's designee following the receipt of a valid request. Q. How do I get my results? A. You must first obtain and complete a Record Request Form from one of TriCore’s patient locations.

Bill Pay

TriCore accepts credit cards, including Visa, MasterCard and Discover, as well as personal checks and money orders. Please include the bottom portion of your statement when you submit payment.

Privacy & Confidentiality

TriCore values the privacy of your health information and is required by federal law to protect it.

What is PHI in DOD?

Any protected health information (PHI) in your records may be used and disclosed generally as permitted by the HIPAA Privacy Rule (45 CFR Parts 160 and 164), as implemented within DoD. Permitted uses and disclosures of PHI include, but are not limited to, treatment, payment, and healthcare operations.

Is Tricare a trademark?

TRICARE is a registered trademark of the Department of Defense, Defense Health Agency. All rights reserved. AUTHORITY: 10 U.S.C. Chapter 55, Medical and Dental Care; 32 CFR Part 199, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS); and E.O. 9397 (SSN), as amended.

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

How long does it take for Tricore to get records?

A. Regulation requires that TriCore provide patients access to their records within 30 days of a valid request. Generally speaking, it will not take the full 30 days. However, time may be increased for several reasons (i.e., if all of the testing has not yet been completed, etc.) Q.

How to find out if you qualify for a discount?

To find out if you qualify, please call us at 505-247-0244 or toll-free at 877-267-2428. If you are uninsured, you could qualify for a discount of up to 50 percent if you make your payment within 14 days and if the test you had done is a qualified discountable test.