tri valley health patient portal

How do I pre-register with trivalley primary care?

New patients to TriValley Primary Care have the ability to pre-register with the practice before their first visit. They are strongly urged to review the Patient Portal Guide section before doing so. If you are a new (prospective) patient to TriValley, you may use the following link to pre-register prior to your first visit.

What is the Tol patient portal (TriCare Online)?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics. When you register on the TOL Patient Portal, you can: Review and download personal health information

How do I contact the Valley Medical Group patient portal?

Email us at p ortalfeedback@valleyhealth.com. Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more. Have questions about using the Valley Medical Group patient portal? Watch our quick video.

What is the WCAG link for the valley patient portal?

For The Valley Hospital Patient Portal: The WCAG link (Web Content Accessibility Guidelines) is a text-only version of the Patient Portal that allows patients with certain disabilities to more easily navigate and access their health care data. Valley is committed to providing rapid access to your healthcare records and results.

What information is collected on the Patient Portal?

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

What is patient portal communication?

Patient portal communication is intended only for the patient that is currently logged in. Any communication relating to another patient including family members needs to be communicated under their own portal ID. You are responsible for the security of your password (s) and for authorizing, monitoring and controlling any access and use of your account and password (s)

What is the Patient Portal Inbox?

Once you have activated your Patient Portal account, the Patient Portal Inbox will become the primary vehicle to receive important messages from your participating provider (s) and other personal medical information. You MUST provide us with your email address when activating your Patient Portal account and keep your email address current via the My Profile link, to ensure that you receive notification of newly released information in a timely manner. You may continue to receive communications via the United States Postal Service or other means from us.

What is AthenaHealth?

AthenaHealth is a web-based service that provides a practice management platform including patient portal service to Tri-Valley Internal Medicine Group. The following are the terms and conditions provided by AthenaHealth.

When will Patient Portal be discontinued?

Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice.

How old do you have to be to use the Patient Portal?

If you don’t agree, don’t use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

Why do we keep track of patient portals?

We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.

The Valley Hospital Patient Portal

Retrieve Valley Hospital-related medical information such as lab results, diagnostic imaging results, medications received while in the hospital, and a record of appointments for hospital services. You'll be asked at the time of your registration if you would like to sign up.

Valley Medical Group Patient Portal

Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more.

Fertility Center Portal: eIVF

eIVF is an easy-to-use online system for managing care received from The Valley Hospital Fertility Center.

The Cures Act

Valley is committed to providing rapid access to your healthcare records and results. Read frequently asked questions regarding the 21st Century Cures Act.

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

Can you see your health records in MHS?

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.