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Most PHI breaches occur because medical professionals lose mobile phones containing PHI. As TigerConnect’s secure healthcare text messaging apps do not store any sensitive data, you might not consider the loss, theft or sale of a mobile phone to be an issue.
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“TigerConnect has been a game changer for our health system.” Modernize the way your care teams connect and collaborate. Reliable, HIPAA-compliant, and easy-to-use messaging makes communicating easy and part of the workflow so patients receive better care, faster.
See how TigerConnect helps 6,000+ healthcare teams collaborate seamlessly across the hall or across the health system.
Go to the App Store (Apple) or Google Play (Android) and search for 'tigerconnect'. iOS Tap Get, then Install (you may have to enter your Apple ID Password). Android Tap TigerConnect Secure Messenger App, then Install. Finally, tap Accept.
Open the app. Tap Log In, then sign in with your UCHC email address and password. Do not tap “I'm New” since your Tiger- Text account has already been created by your organization.
TigerText is an app — available on phones, desktops, and tablets — that allows users to delete messages once they've been read. TigerText also lets users create group conversations and add other people on an invite-only basis.
TigerConnect Clinical Collaboration Platform – Standard is available for download for free on Apple and Android devices. The newest version is based on a “freemium” model with premium functionality, which enables enterprises to configure and control messaging for all staff, available for a per-user monthly fee.
With TigerText, clinicians can send wound images in real-time to accurately assess a patient's condition and confirm diagnoses faster. Tap the icon to the left of the text Take a photo of the patient's Type the patient's has 'Read' the message, and box and select 'Send Photo'. wound and select 'Use Photo'.
Go to the App Store (Apple) or Google Play (Android) and search for tigertext. iOS Tap Free, then Install (you may have to enter your Apple ID Password). Android Tap TigerText Secure Messenger App, then Install. Finally, tap Accept.
Activity on the secure app for texting in healthcare is monitored by access reports to ensure compliant use, and also to identify threats to the integrity of the PHI that is being communicated.
TigerText Pro will cost $10.65 per device per month for both iOS and Android. It includes features such as message recall, delete on read, group messaging, and sending and receiving without installation of the app. The more basic service, the Sprint Enterprise Messaging Suite, will cost $3.99 per device per month.
Santa Monica, CA-based TigerText, the provider of the most widely used secure communication and collaboration platform in healthcare, was officially rebranded as TigerConnect on March 1, 2018. The new branding will be phased in gradually across the full range of TigerText products and services throughout 2018.
HIPAA-compliant and HITRUST-certified, TigerConnect is encrypted to industry standards to ensure sensitive patient information remains safe and secure. MDM-compatible and backed by a $1 million dollar guarantee against HIPAA breaches, TigerConnect offers a host of configurable security settings.
One way is to take a screen shot of the TigerText message. By pressing the home button and the on/off button together on the iPhone, a screenshot is added to your camera roll. Of course, this means the recipient of the text message is intentionally saving it. Evans says TigerText messages can't be copied or forwarded.
The Text Message Recall feature allows users to instantly delete private content from the sender and the recipient's device, at anytime.
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A healthcare messaging app is one of the simplest ways of complying with the HIPAA Privacy and Security Rules. Having the same convenience and speed as SMS messaging, secure healthcare text messaging apps ensure the integrity of protected health information (PHI) in transit, while saving your organization time and money.
However, safeguards exist so that the PHI cannot be saved to individual devices, copied and pasted or sent outside of the network. Secure healthcare text messaging apps work across multiple operating systems, so they are ideal for organizations that encourage BYOD policies.
Pharmacists can use a secure app for texting in healthcare to confirm prescription orders. Health insurance companies can process claims with secure text messaging. Examples of the benefits of secure healthcare text messaging threads can be found among our case studies.
Because TigerText’s healthcare messaging app provides delivery notifications and read receipts, senders of messages are advised immediately when a message has been received – and that it has been received by the intended recipient.