thorek memorial hospital patient portal

Paying Your Bill

Thorek Memorial Hospital accepts personal checks, money orders, and the major credit cards. Payments can be made in person at the cashiers office located in the hospital lobby. Credit card payments are also accepted by phone at 773-975-6843 If mailing your payment, please use the payment envelope included with your statement.

Financial Assistance

At some time, almost every family is touched with an unexpected need for medical care. We offer self pay discounts and charity care to qualifying individuals. If you need help with meeting your hospital bill obligation, contact an Account Representative at 773-975-6843.

Patient Information

At Thorek, we aim to provide outstanding patient care every step of the way. This Patient Information page will guide you to information regarding accepted insurance, patient financial assistance, hospital amenities and much more.

Visiting a Patient

We encourage loved ones to visit and participate in decisions, treatment and daily care plans as determined by the patient. This Visitor Information page will provide information about visiting hours, parking, hospital amenities and much more.

How to get a copy of medical records?

To request a copy of your medical records please complete and sign the Authorization for release of information form. (The form is available in English or in Spanish .) You can either download the form or request on by calling 773-975-6813.

Is there a charge for a patient's medical records?

Records being sent directly to a physician or a healthcare facility are provided at no charge to the patient.

Does Thorek Memorial Hospital have radiology film?

HIM does not provide copies of radiology film.

Deposits, Co-Payments, Deductibles and Financial Assistance

Patients should be prepared to present the appropriate payment for services at the time of registration. In the case of commercial insurance, the visit co-pay will be collected for the appropriate physicians or in the case of Public Aid recipients, the current applicable co-pay for the visit.

Central Scheduling

Our Central Scheduling office is available every day from 7:00 AM - 6:30 PM. This service can schedule your future appointments for Internal Medicine, Pediatrics, Urology, Ophthalmology, Orthopedics, ENT, Dermatology, Gynecology as well as for X-Ray services.

Pre-Admission

Please contact our office if your doctor has scheduled you to be admitted to the hospital. You may call the Admitting Office at 773-975-6715 to verify if the information has been obtained for your visit or to assist you with your visit prior to your arrival. Patients are asked to leave valuables at home (money or jewelry for instance).

Lobby Desk

Our lobby desk is available to assist you with questions about patient visitors, transportation, parking or any other service information need. You may call Lobby desk receptionist at 773-525-6780 and ask for ext. 5100.