thomas patient portal

How do I access the patient portal?

By creating an account you can: To access the Patient Portal, patients must receive a Portal Authorization Letter after their first office visit at Thomas Chittenden. ALREADY SET UP? LOG ON TO THE PORTAL NOW Having trouble accessing your account on the portal? Contact our schedulers at (802) 878-8131 for assistance.

Where does my health information in the portal come from?

We Have Answers. How do I enroll? Explore the Portal! Where does my health information in the Portal come from? All of the information in the Portal comes from your Thomas Health Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible. How do I log into the Portal?

Why choose Thomas Health Physicians?

Whether it be primary care, behavioral care or surgical care, Thomas Health Physicians work together with one goal – to provide quality healthcare for you and your family today and throughout the rest of your lives.

How do I contact the portal?

There is a Contact Us section on the homepage of the Portal that allows you to submit any questions you have regarding the Portal. You can also contact us at: How do I message my provider on the Portal?

Where to contact Thomas Health?

How to log into Portal?

Can you give your family access to your portal?

Can you copy and paste your password on the Portal?

Patient Portal Login

User name. Password. Forgot Password? Portal Admin Login

Create an account: Thomas Health Exchange

Medical Record Number or Last 4 Digits of Social Security Number (required) Email Address (required) Example: email@example.com Confirm Email Address (required)

Billing – Thomas Health an Affiliate of WVU Medicine

Visit the post for more. HOME; PATIENTS/VISITORS. Billing and Financial Assistance; COVID-19 Response; Visitor Hours & Amenities

How to reset password on PocketPatient?

There are a few different ways you can reset your password. 1. Click on your name at the top right-hand corner and choose the “Reset Password” option. 2. If you are using the PocketPatient app, click the “Home” button at the bottom of the screen and choose the “Change Password” option. 3.

How to refill a pocket patient?

On the PocketPatient app, from the home screen, choose the “Request Refill” option. From here you can choose the medication you wish to have refilled and choose “Next”. The request will be sent to your provider.

How long does a portal password last?

Temporary passwords are only available for 72 hours. If this password expires, you will need to request a password reset by emailing one of our Portal Support Advocates at

How long does it take for a medical emergency to respond to a secure message?

Our team responds to secure messages within 48 hours during normal business hours. If this is a medical emergency, please do not send a message via the patient portal, but instead, call 911 or contact us directly at

Do you have to include subject and message in Portal?

You must include both a subject and the message to send through the Portal.

Can you request an appointment on PocketPatient?

At this time, if you are using the PocketPatient app on your phone, you will not be able to request an appointment. This can only be done on the web.

How to contact Jess at the portal?

Having trouble accessing your account on the portal? Contact Jess at (802) 878-8131 for assistance.

Does Thomas Chittenden have a patient portal?

Thomas Chittenden Health Care is pleased to provide our patents with online access to their health information through our Patient Portal. By creating an account you can:

Where to contact Thomas Health?

You can also contact us at: Thomas Health Medical Records. 4605 MacCorkle Avenue, SW | South Charleston, WV 25309. 304-414-2193 | Thomas.Exchange@ThomasHealth.org.

How to log into Portal?

To log into the Portal, click the bar at the top of this page. Then, simply enter your user name and password.

Can you give your family access to your portal?

Yes, you can give family members, such as parents or healthcare pro xies, access to your Portal. This needs to be done within your healthcare facility and requires consent from you and your family member (s).

Can you copy and paste your password on the Portal?

Yes. Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your Portal. Also, a timeout feature protects your information if you leave the Portal page open.