thomas healthcare patient portal

What are the patient portals at Ascension Saint Thomas Health?

Patient Portals | Ascension Saint Thomas Health offers easy access to login to your My HealthChart and your MyCare site from Saint Thomas Medical Partners. Coronavirus (COVID-19) Vaccine Update | Caution Medicare Scam Coronavirus (COVID-19) Vaccine Update Thank you for trusting us with your care.

How do I access the patient portal?

By creating an account you can: To access the Patient Portal, patients must receive a Portal Authorization Letter after their first office visit at Thomas Chittenden. ALREADY SET UP? LOG ON TO THE PORTAL NOW Having trouble accessing your account on the portal? Contact our schedulers at (802) 878-8131 for assistance.

Where does my health information in the portal come from?

We Have Answers. How do I enroll? Explore the Portal! Where does my health information in the Portal come from? All of the information in the Portal comes from your Thomas Health Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible. How do I log into the Portal?

How to reset password on PocketPatient?

There are a few different ways you can reset your password. 1. Click on your name at the top right-hand corner and choose the “Reset Password” option. 2. If you are using the PocketPatient app, click the “Home” button at the bottom of the screen and choose the “Change Password” option. 3.

How to refill a pocket patient?

On the PocketPatient app, from the home screen, choose the “Request Refill” option. From here you can choose the medication you wish to have refilled and choose “Next”. The request will be sent to your provider.

How long does a portal password last?

Temporary passwords are only available for 72 hours. If this password expires, you will need to request a password reset by emailing one of our Portal Support Advocates at

How long does it take for a medical emergency to respond to a secure message?

Our team responds to secure messages within 48 hours during normal business hours. If this is a medical emergency, please do not send a message via the patient portal, but instead, call 911 or contact us directly at

Do you have to include subject and message in Portal?

You must include both a subject and the message to send through the Portal.

Can you request an appointment on PocketPatient?

At this time, if you are using the PocketPatient app on your phone, you will not be able to request an appointment. This can only be done on the web.

How to contact Jess at the portal?

Having trouble accessing your account on the portal? Contact Jess at (802) 878-8131 for assistance.

Does Thomas Chittenden have a patient portal?

Thomas Chittenden Health Care is pleased to provide our patents with online access to their health information through our Patient Portal. By creating an account you can: